Energy Concepts Overview
Expert Score: 4.8/5
Founded in: 1992
Energy Concepts, established in 1992, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Energy Concepts’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation, Solar Panel Cleaning, Home Batteries, Battery Storage, Residential Solar Systems, Commercial Solar Systems, Agricultural Solar Systems, Financing Options, Solar Cost Estimates
Online Presence and Engagement: Their website attracts 782 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, BBB, SEIA, UL, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Energy Concepts for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Energy Concepts Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 12 | 4.5 |
| solarreviews.com | 29 | 4.2 |
| yelp.com | 45 | 4.1 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 2 | 5.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 2 | 1.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 447 | 4.9 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Energy Concepts Reviews
| Company Website | energyconceptsfresno.com |
| Year Founded | 1992 |
| Areas Served | CA |
| Services Offered | Solar Panel Installation, Solar Panel Cleaning, Home Batteries, Battery Storage, Residential Solar Systems, Commercial Solar Systems, Agricultural Solar Systems, Financing Options, Solar Cost Estimates |
| Roofing service | yes |
| Panel Options | Monocrystalline Solar Panels: These high-efficiency panels are made from a single crystalline silicon ingot, providing better performance in high-heat and low-light conditions. Polycrystalline Solar Panels: Cost-effective panels made from multiple silicon fragments, offering a budget-friendly alternative with slightly lower efficiency compared to monocrystalline panels. |
| Battery Installations | Tesla Powerwall, SunPower SunVault |
| Certifications | NABCEP, BBB, SEIA, UL |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 30-year workmanship warranty |
Energy Concepts Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 782 | 1 | 0 | 0.43 | 34.33% | 22.67% | 0.64% | 33.50% | 0.04% | 8.82% |
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Energy Concepts Social Media
What do Customers Say about the Energy Concepts?
Positive Aspects
- Accurate Billing Estimates: Customers report that energy savings align with expectations, with some reducing their bills to minimal amounts.
- Professional Installation: Installations are described as efficient, smooth, and exceeding expectations.
- Exceptional Customer Service: Staff is consistently praised for being helpful, knowledgeable, and responsive.
- Long-Term Satisfaction: Several customers report years of trouble-free solar performance.
- Competitive and Transparent Pricing: No upselling, clear explanations, or financing assistance smooths the process.
Negative Aspects
- Roof Damage Issues: Some customers have reported broken roof tiles and concerns about properly addressing repairs.
- Poor Post-Installation Support: A few complaints mention difficulty reaching the company for issue resolution, with some feeling ignored after installation.
- Trust Concerns: In at least one case, a home buyer was unwilling to let the company handle necessary roof repairs due to perceived reliability issues.
Positive Aspects
- Honest and Transparent Sales Approach: Customers appreciate the straightforward and knowledgeable sales representatives.
- Professional Installation: The installation team is praised for their efficiency, courtesy, and high-quality workmanship.
- Reliable Communication: Many customers commend the company for informing them throughout the process.
- Aesthetic and Clean Installations: Attention to detail in minimizing visible conduits and maintaining the home’s appearance is well received.
Negative Aspects
- Post-Installation Issues: At least one customer reported roof damage that was not addressed, raising concerns about long-term service.
- Unresponsive Customer Support: Complaints about the company being difficult to reach after installation, particularly when repairs are needed.
- Warranty and Repair Concerns: Some customers express frustration over warranty claims, feeling that commitments were not honored.
Positive Aspects
- Knowledgeable & Professional Sales Team: Sales representatives provide detailed explanations, present multiple options, and avoid high-pressure tactics.
- Strong Customer Service: Office staff frequently updates customers’ progress, making them feel valued.
- High-Quality Installations: Installers pay attention to aesthetics, ensuring panels blend well with the roof.
- Seamless Process: The company handles permits, design, and city approvals, making the process hassle-free.
Negative Aspects
- Poor Post-Installation Support: Multiple reports of unresponsive customer service when issues arise after installation.
- Lack of Communication: Customers frequently struggle to get updates or responses when calling for service.
- Delayed or Missed Appointments: Service teams arrive late or do not communicate expected arrival times.
Positive Aspects
- Exceptional Customer Service: Multiple customers praised the professionalism and communication of the team, from sales to installation.
- Knowledgeable and Responsive Staff: Customers appreciated team members’ thorough explanations and responsiveness.
- Smooth Installation Process: Many reviews highlighted a seamless experience from consultation to completion.
- High-Quality Workmanship: Installers were noted for their attention to detail and professional work.
- Competitive Pricing: Customers found the pricing fair, with some mentioning it was better than that of competitors.
Negative Aspects
- Post-Installation Support Issues: Some customers reported difficulty responding to concerns after installation.
- Roof Damage Concerns: At least one customer experienced roof issues after installation and struggled to get a resolution.
- Scheduling Challenges: While the process was smooth for most, some customers faced delays due to weather and scheduling conflicts.
Summarizing:
Do we recommend Energy Concepts services?
Expert Choice
Energy Concepts is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 1992 and a commitment to not using subcontractors, Energy Concepts offers warranties ranging from 30 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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Dmytro Kovtoniuk is an SEO and automation specialist at SolarPowerSystems. Dmytro’s experience in solar projects and automation and passion for applying mathematical principles to real-life tasks—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.
