Family First Solar Overview
Expert Score: 5.0/5
Founded in: 2002
Family First Solar, established in 2002, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Family First Solar’s Offerings
Customer Experience: With an average rating of 5.0, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar system installation, Water heater repair, Water heater installation
Online Presence and Engagement: Their website attracts 1020 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across HI, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Family First Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Family First Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 3 | 5.0 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 12 | 5.0 |
| Expert Score | 5.0 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Family First Solar Reviews
| Company Website | familyfirstsolar.com |
| Year Founded | 2002 |
| Areas Served | HI |
| Services Offered | Solar system installation, Water heater repair, Water heater installation |
| Roofing service | – |
| Panel Options | SolarEdge |
| Battery Installations | Enphase |
| Certifications | NABCEP, BBB |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25-year product and performance warranty |
Family First Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,020 | 1 | 0 | 0.54 | 35.11% | 49.46% | 0.53% | 5.98% | 0.06% | 8.77% |
with a personalized solar quote
Family First Solar Social Media
What do Customers Say about the Family First Solar?
Positive Criteria:
- Professionalism and Responsiveness: Customers frequently praise the company’s professionalism and quick response times.
- Quality of Work: Many reviews highlight the high quality of installation and the use of top-tier materials.
- Smooth Process: The installation process is often described as seamless and well-coordinated.
Negative Criteria:
- Communication Delays: A few reviews mention occasional delays in communication, particularly during busy periods.
Positive Criteria:
- Professionalism: Many customers praised the company’s professionalism and the courteous behavior of the staff.
- Quality of Work: Several reviews highlighted the high quality of the solar installations and the efficiency of the systems.
- Customer Service: Positive feedback often mentioned the responsive and helpful customer service, with staff being readily available to answer questions and provide support.
- Timeliness: Customers appreciated the timely completion of projects, often noting that the work was finished within the promised timeframe.
Negative Criteria:
- Communication Issues: Some customers reported difficulties in communication, mentioning delays in responses or lack of updates during the project.
- Installation Delays: A few reviews pointed out delays in the installation process, which caused inconvenience.
- Post-Installation Support: There were mentions of inadequate post-installation support, with some customers feeling that follow-up services were lacking.
Summarizing:
Do we recommend Family First Solar services?
Expert Choice
Family First Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2002 and a commitment to not using subcontractors, Family First Solar offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
Andy is a Founder, Chief Content Officer, regular contributor, and idea generator behind Solar Power Systems. He is well-versed in various aspects of solar energy, including photovoltaic systems, solar policy trends, and green technology innovations.
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