Year Started | 2016 |
Company Website | iconpower.com |
Service Areas | AZ, MO, NV, TX |
Service Types | Installation, Financing, Energy Auditing, Electrical Contracting, Community Solar |
Types Panels | Photovoltaic (PV) and thermal |
Backup Battery | Lithium-ion batteries |
Certifications | NABCEP, |
Packages | $2.50 to $4.00 per watt, with the average cost of a 6 kW system being $15,000 to $20,000. |
Payment options | Cash, check, Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and bank transfer. |
Payment discounts | Discounts for cash payments and for customers who pay in full in advance |
"At about 2:15 pm on April 17, 2023, an ICONPower representative knocked on my door. Three "No Trespassing/No Soliciting" signs are posted at the street's front of my driveway. It is difficult to overlook them. He said that he did not see them. In other words, he violated a posted property's boundaries. I've made the decision not to buy the system after reading reviews on this and other websites." - Katherine R
"DO NOT PERFORM IT! BEAR OFF. Because there was no rating lower than one star, I was forced to choose that. Any rating of five stars for this business is untrue or most likely provided by an employee. Compared to ANY other firm out there, their items are EXTREMELY expensive and subpar. If you are considering using Icon, DON'T DO IT! If you have a contract with them, break it as soon as possible and thank me later." - Brandon B.
"A farce. Brian Woodward, the salesman. We were repeatedly informed our system would support regular use. Lie #1. Brian leaves me on read with no answers even though my system barely covers 50%. He posts on Facebook. Lie #2: The system won't charge you until you collect credits. The system was billed before it was switched on. Brian said he would Venmo the bill. He vanished. We provide excellent customer service. Every time I phoned regarding my credits, including the $400 due for NV electricity being switched off and on, it took over two months for them to follow up and deliver a check. My account now needs a deposit. The CEO and CFO ignored my emails. I've called NV energy many times to find out why the system isn't working and why I'm paying $700+. Avoid this company—they just care about money, not service." - Brittany B
"They won't cover their own costs. My solar system was estimated, and I'm now paying much more than I ever would have. I was told that my monthly bills would be little to nonexistent. I was informed that they were investigating it, but they don't provide feedback to their clients. Error codes on my new inverter date back to months before my system was built. Solar is a waste of money; don't spend it." - Kevin P.
"In gated communities with NO SOLICITING signs, they shouldn't be going door to door soliciting. Find another marketing strategy if people are interested in your services. Since this is a community of elderly, people have a negative opinion of your product." - ML W
"On our house in, we put up a rather challenging solar plus battery installation. Icon Power performed well in terms of planning, client satisfaction, and how proactive they were in ensuring that the task was done correctly. I appreciated that they were nearby, handled their own installations, and had a ton of expertise with projects similar to mine. I heartily endorse them!" - Shay S
"Amazing job. It's uncommon to discover a business that handles everything in-house and truly delivers on its commitments. These people were by far the finest out of all the solar firms I had previously researched. They performed fantastic job, and my system runs flawlessly." - Jacob B
"One of the partners at Icon called me, and he was excellent. Why? He heard me out and recognized my dissatisfaction with the business. He went above and above to treat me with respect as a client. It says a lot about customer service, the character of the partners, and the management at Icon that a partner would contact me in this day and age. I am revising my evaluation in light of this personal service. I merely requested that more customer service training be done so that future clients wouldn't get subpar assistance. Many thanks " - Sandra S
"Fantastic firm, and we never use outside contractors on our premises. The installation went off without a hitch. Extremely delighted." - Dave A
"The procedure of using Icon was quite simple to grasp. John is an excellent local salesperson. Everything worked just as planned, and we are already making a profit." - Michael W.
facebook.com The Facebook page for Icon Power is well laid out and has a polished appearance. There are countless images and movies demonstrating their people, projects, services, products, and tight collaborations. Additionally, the page features several postings that interact with its fans and advertise the brands' goods and services. The page is regularly updated, has a healthy number of followers, and has a high interaction rate. In addition, Icon Power routinely shares links to their website so that users may find out more about the services they provide. Icon Power, in general, has a well managed Facebook page that efficiently promotes their business and promotes interaction with their audience. |
linkedin.com The LinkedIn profile for Icon Power is structured and polished. It includes a range of entries regarding their goods and services as well as news about upcoming initiatives and collaborations. Their website is crammed with images and videos that showcase their work, and they also have an impressive list of staff members and teams. The page has a sizable number of followers, proving that Icon Power is doing a great job of interacting with their audience. Additionally, they routinely publish job openings so that potential workers may learn more about the business. Icon Power has a solid LinkedIn strategy in place that makes it possible for clients and future employees to get to know the company better. |
YouTube Channel 54 Subscribers |
Source | Votes | Avg. Score |
---|---|---|
energysage.com | 4 | 5 |
solarreviews.com | 7 | 3.72 |
solartribune.com | No reviews | No reviews |
yelp.com | 4 | 4 |
Google reviews | 252 | 4.7 |
AVG | 4.67 |
Main Address | 3006 S. Priest Dr. Tempe, AZ 85282 |
Phone Number | (888) 777-3766 |
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