Icon Power Overview
Expert Score: 4.5/5
Founded in: 2017
Service Areas: AZ, MO, NV, TX
Certifications & Licences: BBB, SEIA
Icon Power, established in 2017, has been an active participant in the solar industry, providing services across 4 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Icon Power’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Residential solar, Commercial solar, Residential solar – Hybrid solar systems, Tesla Powerwall sales and installations, LG Chem solar batteries
Online Presence and Engagement: Their website attracts 7268 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, MO, NV, TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, SEIA, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Icon Power for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Icon Power Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 5 | 5.0 |
| solarreviews.com | 26 | 3.56 |
| yelp.com | 3 | 2.0 |
| bbb.org | 15 | 2.4 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 9 | 4.6 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 22 | 4.9 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 263 | 4.7 |
| Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Icon Power Reviews
| Company Website | iconpower.com |
| Year Founded | 2017 |
| Areas Served | AZ, MO, NV, TX |
| Services Offered | Residential solar, Commercial solar, Residential solar – Hybrid solar systems, Tesla Powerwall sales and installations, LG Chem solar batteries |
| Roofing service | – |
| Tesla energy equipment installation | yes |
| Panel Options | SolarEdge, Qcells, LG Solar, Solaria, REC, |
| Battery Installations | LG Chem, Tesla, Enphase |
| Certifications | BBB, SEIA |
| Military discounts | – |
| Solar system leases service | yes |
| Expands dealership network | yes |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | 25 Year Performance, Product, and Labor warranty on equipment, 10 Year Roof Penetration Warranty |
Icon Power Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 13,535 | 0 | 22 | 0.2 | 23.66% | 70.55% | – | 5.79% | – | – |
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Icon Power Social Media
What do Customers Say about the Icon Power?
Positive Reviews:
- Customers appreciate the high-quality solar panels and components used by Icon Power in their installations.
- The system installation process is efficient, with no city or AHJ rejections, resulting in a quick time to power-on.
- Customers have had positive experiences with communication during the quote, design, and installation phases.
- Icon Power establishes long-term relationships of trust with customers, offering complete accountability for the lifetime of their solar arrays.
Positive Reviews:
- Positive reviews highlight a great customer experience and satisfaction with the operations team.
- Customers appreciated the execution and were pleased with their solar and battery systems.
Negative Reviews:
- Negative reviews, however, mention issues such as miscommunication about costs and energy savings.
- Some customers felt deceived about the expected reduction in their electric bills.
- There were also complaints about the company’s response to installation issues, such as roof damage.
Positive Reviews:
- Customers felt misled about the tax rebate and the system’s ability to keep up with demand.
- Some customers experienced installation delays.
- Customers reported higher than expected power bills, despite promises of lower costs.
- Some customers felt deceived by sales representatives and did not receive promised incentives.
Negative Reviews:
- ICON Power responded to customer complaints, offering explanations and expressing a willingness to resolve issues.
- The company’s system was reported to have overproduced in some months.
Positive Reviews:
- Clear vision and leadership.
- Advancement opportunities from within.
- Positive atmosphere and caring owners.
- Flexible work schedule.
Negative Reviews:
- Allegations of favoritism.
- Some customers criticized their sales tactics and poor customer service.
Positive Reviews:
- Positive reviews highlight the company’s responsiveness, thorough analysis, and careful installation.
- One customer appreciated that Icon Solar provided a more powerful system than other companies at the same price.
- Another praised the company for its clear communication, quick response, and honesty.
Negative Reviews:
- One customer mentioned sloppy wiring in the attic during installation.
- Another customer had issues with the meter switch, which was attributed to Duke Energy rather than Icon Solar.
Summarizing:
Do we recommend Icon Power services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Icon Power is distinguished as a Market Leader. Their solid presence in 4 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Icon Power stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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