LocalRoofs review

Positive Aspects

• Customer Service: Highly responsive team members and project managers. Quick to address issues or miscommunications.
• Work Quality: High-quality craftsmanship is noted by several customers, with clean, efficient, and timely installations and repairs.
• Professionalism: On-time arrivals and clear communication throughout projects. Employees are described as knowledgeable, respectful, and trustworthy.
• Convenience: Fast job completion (some projects done in 1–3 days). Easy financing options (e.g., 18-month interest-free loans).
• Loyalty and Long-Term Trust: Customers returning for additional work or repairs. The company is praised for standing behind its work years later.

Negative Aspects

• Project Execution Issues: Poor communication and scheduling inconsistencies. Workers are not showing up, and there are delays in clean-up.
• Customer Support Gaps: Project managers are not showing up or inspecting completed work. Difficulty connecting with customer service post-project.
• Aesthetic Oversights: Color mismatches that required later correction. Miscommunication about available materials or finishes.

Positive Aspects

• Thorough and Transparent Service: Inspections and assessments are carried out meticulously, with explanations that help clients understand their situation without being overwhelmed or pressured.
• Reliable Scheduling: Appointments are honored on time, with prompt arrivals and quick, organized execution of work.
• Skilled Workmanship: Projects are completed with strong attention to detail, from challenging repairs to full installations, showing a high level of craftsmanship.
• Clean and Respectful Crews: Work areas are left spotless, and teams are courteous, careful, and mindful of the property throughout the process.
• Clear Communication: Updates are frequent and straightforward, with teams staying in touch before, during, and after the job to ensure clarity and satisfaction.
• No Upselling or Gimmicks: The approach is focused on fixing the actual problem, offering honest advice without unnecessary add-ons or pressure tactics.

Negative Aspects

• Potential Availability Constraints: Given high demand, scheduling flexibility may be limited, especially for emergency situations.
• Pricing Transparency Not Widely Discussed: While satisfaction is high, fewer reviews go into detail about pricing breakdowns, which may matter to cost-conscious clients.

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Expert Choice

LocalRoofs is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 1972 and a commitment to not using subcontractors, LocalRoofs offers warranties ranging from 50 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.

Learn more: How We Classify Solar Installers: What Matters Most?

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