Year Started | 2011 |
Company Website | midsouthsolarpros.com |
Service Areas | AR, TN, MS, LA |
Service Types | Installation, energy storage solutions, energy efficiency services, and solar energy consulting. |
Types Panels | Monocrystalline, polycrystalline, and thin-film photovoltaic (PV) panels. |
Backup Battery | Lead-acid batteries, and lithium-ion batteries. |
Certifications | NABCEP, LEED, NICE, BPI, ICC, OSHA |
Packages | Residential Solar System: Starting at $14,000, Commercial Solar System: Starting at $25,000, Battery Backup System: Starting at $6,000, Solar + Battery Backup System: Starting at $20,000 |
Payment options | Ygrene Energy Fund, Sunlight Financial, PACE Funding Solutions, EnerBank USA, Mosaic, GreenSky, HERO Program, and Renovate America. |
Payment discounts | Senior Citizen Discount: 10%, Military Discount: 10%, Multi-System Discount: 5%, Referral Discount: 5%, Early Payment Discount: 2%, Cash Discount: 3% |
"They grossly overbill direct labor hours. From my ten years in commercial finance, 10-15% over-quote on hours seems normal. I understand having a buffer for the unexpected. The last service call after the new roof installation was estimated at 16 hours. (Including unmasked bathroom and meal breaks inside my house!) Since it was an estimate, they refused to adjust the bill. The estimate did not reuse any mounting hardware or rails from the original system (which were fine.) Massive waste and landfill. They billed me for new hardware and then sorted through the old system and took what they needed. Lol, special treatment for repeat customers." - Jaxson E.
"Two thousand dollars were given to the business almost two months ago. Not even a tentative date for the system installation has been given to us. The salesman has given us the runaround, saying they are still measuring and getting permits and promising to get back to us at some point. If we haven't received a refund by September 12th, we will file a complaint with the Better Business Bureau. This is a business I cannot endorse." - Jace G.
"First, the monitoring system was never installed after the initial setup, which I paid for in full. Second, when I called after 8 years to ask about adding more panels (to account for increased consumption), the representative was not very pleasant: "These inverters are not designed to work with solar panels, so we can't add them to your current installation. It would require a whole new system built around the inverter." Considering we already spent $48,000 on panels in 2016, you'd think we could afford to install a few more. Should we go out and buy a brand-new system now? It just doesn't add up or fit." - Adam L.
"My experience with the sales process was positive; they were able to meet my needs and create a functional system. The entire system was installed on a single string, despite the fact that the inverter can handle three independent strings using MPP tracking. Because I have some panels oriented north and the rest oriented south, I had to divide this. Due to differences in shading and angle, this would reduce my effectiveness. One of the worst parts of dealing with the company was trying to communicate with them. It took multiple messages and calls to get a response from my project manager. A two-hour drive took us to my beach house, where the installation took place. On Friday, when the installation was scheduled to take place, I took the day off and drove there. When the installers still hadn't shown up by 10:00 despite being notified that they would arrive at 9:00, I started sending emails and making phone calls. In the end, they got back to me and said the wind was too strong for the installation. Being inside the house, I noticed there was no wind, which was unexpected given the forecast. The weather was perfect, and the only explanation was that someone made a scheduling mistake or the staff simply requested the day off. No one called to tell me they weren't sending a crew, so I wasted a day off of work and a bunch of gas driving there. They have not given the city engineer everything they need to finish the permits, and I have been waiting 20 days for an update on the situation with no word from the company. It's been nearly 50 days since I installed the panels on my roof, and I still haven't gotten power from them. Client care and open lines of communication are pivotal to the success of any solar panel installation business. To a certain extent, the quality of customer service is more important than the company's ability to install solar panels. That firm would never get my endorsement." - Rowan P.
"There were three panels that were not placed in the best possible locations for my home. Midsouth Solar Pros has admitted its error, but they refuse to compensate for the 15-20% loss in efficiency that will always be associated with these panels. It was disheartening because I had put my faith in them as the experts." - Bishop W.
"My husband and I talked about getting solar panels for our house for years, but we never felt comfortable enough to actually make the investment. Once we talked to Midsouth Solar Pros, pieces began to fit together. No problems occurred, and the new panels are wonderful. Really appreciate it!" - Andrew N.
"Exceptional care for every single customer. Midsouth Solar Pros has been the most accommodating and responsive of the several solar panel installation businesses I've contacted. Contacting them is highly recommended if you're looking for an affordable, green power solution for your house." - Nolan M.
"My wife and I made the decision to switch to solar energy after we learned that we could save more than half of our current electricity costs by replacing our roof. The free consultation sheds light on benefits and government subsidies, which I was previously unaware of. Thank you for the education; now I can provide for my loved ones and my own needs. Each panel is a work of art and performs admirably in its intended role." - Adrian V.
"This company is fantastic; not only do they produce excellent goods, but the entire office is full of positive energy. They have a team of people who are eager to assist you and who will give their full attention to your issues. I'm impressed by the variety of services offered by Midsouth Solar Pros. My fav!!!" - Aaron G.
"When it comes to home improvements, solar power is at the top of my list. I assumed it would be cumbersome to set up and operate the machinery. The good news is that I was totally wrong about both of those! Midsouth Solar Pros is a beautifully crafted product of careful planning and execution." - Santiago W.
facebook.com This page contains many useful photos as well as links to relevant materials. Solar system installation, as well as maintenance and repair, can be learned through video tutorials, guides, and tutorials. There have not been many new posts on the page lately, but there will probably be some in the not-too-distant future. Anyone interested in the industry should check out the Midsouth Solar Pros Facebook page, as it is trustworthy, contains important information, and is updated regularly. |
linkedin.com account not registered |
YouTube channel not registered |
Source | Votes | Avg. Score |
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energysage.com | No reviews | No reviews |
solarreviews.com | No reviews | No reviews |
solartribune.com | No reviews | No reviews |
yelp.com | No reviews | No reviews |
Google reviews | 12 | 4.9 |
AVG | 4.90 |
Main Address | 3050 Poplar Ave #306 Memphis, TN 38111 |
Phone Number | 9016571572 |
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