Year Started | 2020 |
Company Website | route66solar.com |
Service Areas | IL |
Service Types | Design, installation, maintenance and repair, energy efficiency assessments, and energy storage solutions. |
Types Panels | Monocrystalline, polycrystalline, thin-film, and bifacial solar panels. |
Backup Battery | Lithium-ion, lead acid, and nickel-cadmium batteries. |
Certifications | NABCEP, BBB, LEED, ISEA, SEIA |
Packages | Grid-Tied System Installation: Starting at $2.99/watt, Off-Grid System Installation: Starting at $3.99/watt, Solar Panel Cleaning: Starting at $99, Solar System Maintenance: Starting at $99/month, Solar System Monitoring: Starting at $19/month, Solar Panel Repair: Starting at $99, Solar Battery Backup: Starting at $599, Solar Hot Water Installation: Starting at $2.99/watt |
Payment options | Cash, checks, major credit cards (Visa, Mastercard, American Express, and Discover), PayPal, and bank transfers. |
Payment discounts | 5% off on selected solar system components, 10% off when customers refer a friend, 10% off when customers purchase additional solar components, and 15% discount for military, veterans, and first responders. |
"Choosing to work with them was one of my worst moves. The setup began at the end of June and was completed on September 13th. On the 20th of December, it was reported that the electrical work would have to be scrapped and redone. Unless the homeowner initiates contact, there will be none. The installation was not as described. I have several missing or damaged shingles that have yet to be repaired. If the system is ever put into use, I will add further information and images to this evaluation. We were promised a promotion from Route 66, but we never received it. My wife inquired about it in detail on a video chat with Michael, and he assured her that we would be receiving it. Michael is away, and his wife, who is now in charge, claims she was there on the call in question and that the subject was never raised. The installation crew has stepped in to attempt to set things right, but they have also announced that they will no longer work with Route 66. The system's implementation seems to be delayed until early February." - Ethan M.
"They don't deserve even a single star. In the summer, when I first began, I was told the entire thing would take between six and eight weeks. On 23, the solar panel installation was completed. Half of my wall outlets stopped functioning after they installed the system. Someone called Alexander contacted me and claimed to be my point of contact at Route 66 Solar in the event of any system problems. There will be a response, according to Alexander. There was a short in the system, according to A*****'s inspection. As of today, Alexander still hasn't rectified anything, but he promised to do it on Monday. Avoid using Route 66 Solar at all costs. Their customer service is the worst I've ever encountered." - William D.
"Route 66 Solar has been the source of our worst-ever customer service experience. There is a complete lack of customer service. The bank that handled our loan application gave us false information concerning the loan and the application procedure. I tried calling the business's owner, but he was more interested in yelling at my husband and me than in hearing our concerns. A panel failed less than two weeks after installation, and it took three to have a new one installed because they refused to cover the cost. I would never suggest working with this firm." - Angel K.
"NO WAY SHOULD YOU EVER USE Route 66 Solar! You should instruct the salespeople to go immediately and block all Route 66 Solar phone lines since they are the greatest part of the experience. Only when they need an appointment will they call. Don't expect any more communication once the deal has been made. You should have everything in writing or assume it was all a lie. The worst business ever for communication, to the point where they have to just lie to you. You'll receive conflicting information from whoever answers the phone if you do reach someone, and you won't be called back. There is no way to know when your system will be installed, and you won't get a call. CHOOSE ANOTHER ONE This is the worst option if you're looking for solar energy." - Anthony W.
"It's a shame I have to resort to this forum in the hopes that someone would hear my plight and provide assistance. Those who the business has no intention of serving should not be served at all. Almost a year has passed, and I still haven't heard anything from Route 66 Solar about the panels they installed on my roof. Despite my frequent attempts to reach someone via phone, I have never received a response. It's been 6 months since they came to my home and accessed my electricity panel. Do you have any idea where the concealed door is? Never returned from the floor where it was placed. No sun shines on my solar panels. I've dialed a number with no response. Even sending a LinkedIn message to the CEO got me absolutely nowhere. I feel like a fool since I was duped!" - Christopher P.
"Excellent assistance to customers. They helped me out with every step of my solar panel installation process. They figured out the scale of the job, solicited bids, applied for all applicable government incentives, and supervised the installation. Even with the pool pump on (!!! ), my electric meter is moving backwards, and I'm accruing credits on my Ameren account that I may utilize later in the year. Extremely moral individuals. I suggested them to a friend since they were the only solar panel installation service that took the time to explain why his trees would prevent him from receiving the same state refund I did." - Joshua V.
"The people at Route 66 Solar are fantastic people to deal with in every way. They were invaluable in helping us in the beginning of our journey. When we had problems integrating our system with third-party vendors, we could always count on a quick response and helpful suggestions. I would like to recognize these two staff members for doing more than is required. Incredibly helpful staff!" - Daniel F.
"When choosing a solar firm, it was important to me that they do their own installations. For this purpose, Route 66 Solar was ideal. They employ each installer in-house rather than using third-party contractors. From the first to the last step, they excelled. I was really satisfied with the quickness and efficiency of my installation." - Jacob C.
"Lola is kind and welcoming in addition to being very knowledgeable. She took the time to explain all solar has to offer, and I could see she truly enjoys making a difference in people's lives. This has been a fantastic procedure. Communication that is both prompt and expert. There's no way I could have had a greater time than what I did. Downloading the program to track my solar energy output is high on my to-do list. I really appreciate your assistance. I can speak highly enough about this firm." - Jayden G.
"Premier Route 66 Solar gets my highest recommendation. It really is a pleasure to work with. Extremely open and readily available for inquiries at any time. My city's utility prices have almost completely skyrocketed lately, so I have a lot to be thankful for. It's great that you can record your solar costs. The work that has been done has been impeccable. The work that was outsourced was easy to coordinate. They kept me updated on the progress of the project. Matthew gave a fantastic presentation and gave due consideration to our requirements. I really appreciate their help. The city does numerous detailed inspections. Get into solar panels; now is the time." - Noah S.
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energysage.com | No reviews | No reviews |
solarreviews.com | No reviews | No reviews |
solartribune.com | No reviews | No reviews |
yelp.com | No reviews | No reviews |
Google reviews | 68 | 4.9 |
AVG | 4.90 |
Main Address | 1807 S Neil Street Suite 3 Champaign, IL 61820 |
Phone Number | 2176526533 |
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