Route 66 Solar review

"Choosing to work with them was one of my worst moves. The setup began at the end of June and was completed on September 13th. On the 20th of December, it was reported that the electrical work would have to be scrapped and redone. Unless the homeowner initiates contact, there will be none. The installation was not as described. I have several missing or damaged shingles that have yet to be repaired. If the system is ever put into use, I will add further information and images to this evaluation. We were promised a promotion from Route 66, but we never received it. My wife inquired about it in detail on a video chat with Michael, and he assured her that we would be receiving it. Michael is away, and his wife, who is now in charge, claims she was there on the call in question and that the subject was never raised. The installation crew has stepped in to attempt to set things right, but they have also announced that they will no longer work with Route 66. The system's implementation seems to be delayed until early February." - Ethan M.

"They don't deserve even a single star. In the summer, when I first began, I was told the entire thing would take between six and eight weeks. On 23, the solar panel installation was completed. Half of my wall outlets stopped functioning after they installed the system. Someone called Alexander contacted me and claimed to be my point of contact at Route 66 Solar in the event of any system problems. There will be a response, according to Alexander. There was a short in the system, according to A*****'s inspection. As of today, Alexander still hasn't rectified anything, but he promised to do it on Monday. Avoid using Route 66 Solar at all costs. Their customer service is the worst I've ever encountered." - William D.

"Route 66 Solar has been the source of our worst-ever customer service experience. There is a complete lack of customer service. The bank that handled our loan application gave us false information concerning the loan and the application procedure. I tried calling the business's owner, but he was more interested in yelling at my husband and me than in hearing our concerns. A panel failed less than two weeks after installation, and it took three to have a new one installed because they refused to cover the cost. I would never suggest working with this firm." - Angel K.

"NO WAY SHOULD YOU EVER USE Route 66 Solar! You should instruct the salespeople to go immediately and block all Route 66 Solar phone lines since they are the greatest part of the experience. Only when they need an appointment will they call. Don't expect any more communication once the deal has been made. You should have everything in writing or assume it was all a lie. The worst business ever for communication, to the point where they have to just lie to you. You'll receive conflicting information from whoever answers the phone if you do reach someone, and you won't be called back. There is no way to know when your system will be installed, and you won't get a call. CHOOSE ANOTHER ONE This is the worst option if you're looking for solar energy." - Anthony W.

"It's a shame I have to resort to this forum in the hopes that someone would hear my plight and provide assistance. Those who the business has no intention of serving should not be served at all. Almost a year has passed, and I still haven't heard anything from Route 66 Solar about the panels they installed on my roof. Despite my frequent attempts to reach someone via phone, I have never received a response. It's been 6 months since they came to my home and accessed my electricity panel. Do you have any idea where the concealed door is? Never returned from the floor where it was placed. No sun shines on my solar panels. I've dialed a number with no response. Even sending a LinkedIn message to the CEO got me absolutely nowhere. I feel like a fool since I was duped!" - Christopher P.