Solaire Overview
Expert Score: 4.2/5
Founded in: 2019
Solaire, established in 2019, has been an active participant in the solar industry, providing services across 22 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Solaire’s Offerings
Customer Experience: With an average rating of 4.2, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar System Plans and Services: Solaire provides detailed information on the main plans they offer for solar systems. They have different plans based on your average electric bill. For example, if your average electric bill is $100, the new electric bill would be $0 with a solar payment of $85 for a system size of 5.75 KW.
Online Presence and Engagement: Their website attracts 978 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, CO, CT, DC, FL, GA, IL, MD, MA, MI, MO, NV, NC, NY, OH, PA, RI, SC, TX, UT, VA, WI, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, SEIA, UL, American Solar Energy Society, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Solaire for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Solaire Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 13 | 3.7 |
| yelp.com | 25 | 3.6 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 13 | 4.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 59 | 4.6 |
| Expert Score | 4.2 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Solaire Reviews
| Company Website | oursolaire.com |
| Year Founded | 2019 |
| Areas Served | CA, CO, CT, DC, FL, GA, IL, MD, MA, MI, MO, NV, NC, NY, OH, PA, RI, SC, TX, UT, VA, WI |
| Services Offered | Solar System Plans and Services: Solaire provides detailed information on the main plans they offer for solar systems. They have different plans based on your average electric bill. For example, if your average electric bill is $100, the new electric bill would be $0 with a solar payment of $85 for a system size of 5.75 KW. |
| Roofing service | – |
| Panel Options | Silfab, LG Solar, Canadian Solar, Mission Solar Energy, LONGi, Qcells, SolarEdge |
| Battery Installations | Qcells, LG Chem |
| Certifications | NABCEP, SEIA, UL, American Solar Energy Society |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | 25-year manufacturer’s warranties |
Solaire Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 978 | 2 | 66 | 0.44 | 8.67% | 78.26% | 0.52% | 5.06% | 0.04% | 7.45% |
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What do Customers Say about the Solaire?
solarreviews.com
Positive reviews:
- Customers have reported satisfaction with the installation process.
- The quality of the solar panels and the workmanship has been praised.
Negative reviews:
- Some customers have mentioned issues related to pricing and communication.
- There have been instances where repairs were needed on the solar systems.
yelp.com
Positive reviews:
- The customer highly recommends Solaire for their exceptional customer service and American-made Silfab solar panels. They appreciated the home visit, easy loan process, and are excited for their upcoming installation.
- Another customer is extremely satisfied with the smooth service and installation process offered by Solaire. They commend the fair pricing, financing options, and particularly praise Sam Durbin for his assistance.
Negative reviews:
- Solaire’s aggressive sales tactics and disregard for customer concerns led to decline their solar panels. Despite expressing disinterest, a customer experienced persistent harassment from their sales team, including uninvited home visits and pressure to sign contracts. Their lack of respect for personal boundaries and health precautions during a pandemic is alarming.
indeed.com
Positive reviews:
- A resident service coordinator working at Solaire in Wheaton, MD, described it as a very fun place to work. They appreciated the constant training and interaction with residents. The staff and employers were great.
- A former maintenance staff coordinator in New York, NY, praised Solaire for its comprehensive training. All staff members were well-prepared in various aspects, including mechanical skills, cleanliness, and customer service.
Negative reviews:
- A former solar panel canvasser in San Diego, CA, expressed dissatisfaction. There were issues with promised payments for leads, and the average retention time for workers was short (2-3 months). Management had minimal interaction with employees.
Google Reviews
Positive reviews:
- A family installed solar panels with Solaire and is pleased with the savings and service. They find the company trustworthy and appreciate the smooth installation and monitoring apps.
- A resident of Georgia met Julian from Solaire, who left a positive impression with his professionalism. They plan to consider Solaire for solar installation after assessing their electricity bills, appreciating the no-pressure approach compared to previous experiences in Texas.
Negative reviews:
- A customer warns against this company due to ongoing issues and poor customer service. Promises of low electric bills were not met, with most bills being significantly higher than promised. Despite numerous calls, there’s been no resolution or callbacks from the staff, leaving the customer extremely dissatisfied and labeling the service as a scam.
- Another customer expresses frustration over poor installation and service. Bird netting installed by a third party failed, and despite repeated attempts to contact the company for a resolution, there has been no response. The customer is considering legal action and media exposure due to the company’s failure to honor their warranty and lack of professionalism.
Summarizing:
Do we recommend Solaire services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Solaire is distinguished as a Market Leader. Their solid presence in 22 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Solaire stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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