Multi-Location Company.
Option One Solar Overview
Expert Score: 4.8/5
Founded in: 1970
Service Areas: AZ, CA, NV
Services they provide: Add to existing system, Solar system maintenance, Solar system installation, Solar system repair.
Certifications & Licences: ASES, UL, BBB
Option One Solar, established in 1970, has been an active participant in the solar industry, providing services across 3 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Option One Solar’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Add to existing system, Solar system maintenance, Solar system installation, Solar system repair..
Online Presence and Engagement: Their website attracts 7430 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, CA, NV, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as ASES, UL, BBB, and maintains a BBB rating of -, reflecting their industry compliance and service quality.
Whether you’re considering Option One Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Option One Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 4 | 3.75 |
| yelp.com | 36 | 4.6 |
| bbb.org | 2 | 1.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 20 | 3.8 |
| trustpilot.com | 1 | 3.7 |
| angi.com | 2 | 5.0 |
| birdeye.com | 263 | 4.9 |
| Google reviews | 271 | 4.9 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Option One Solar Reviews
| Company Website | optiononesolar.com |
| Year Founded | 1970 |
| Areas Served | AZ, CA, NV |
| Services Offered | Add to existing system, Solar system maintenance, Solar system installation, Solar system repair. |
| Roofing service | – |
| Tesla energy equipment installation | yes |
| Panel Options |
|
| Battery Installations |
|
| Certifications | ASES, UL, BBB |
| Military discounts | yes |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | yes |
| BBB Rating | – |
| Warranty | 25-year – Full coverage warranty. (includes 25-year product, 25-year performance, and 25-year labor warranty. |
Option One Solar Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 16,453 | 0 | 30 | 0.44 | 22.30% | 77.70% | – | – | – | – |
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Option One Solar Social Media
What do Customers Say about the Option One Solar?
Positive Feedback:
- Customers have praised Option One Solar for their outstanding service from the first sales call.
- They have commended the company for their smooth installation process and perfect clean-up.
- The company’s regular updates and excellent customer service have been appreciated.
Negative Feedback:
- Some customers have reported issues with city inspectors.
- There have been instances where the information provided during the sales process was inconsistent with the actual implementation.
Positive Feedback:
- Customers have praised Option One Solar for their outstanding service.
- They have commended the company for their smooth installation process and perfect clean-up.
- The company’s regular updates and excellent customer service have been appreciated.
Negative Feedback:
- Some customers have reported issues with city inspectors.
- There have been instances where the information provided during the sales process was inconsistent with the actual implementation.
Positive Reviews:
- Excellent customer service
- Helpful staff members (Tiffany, Christian, Max)
- Quick service (job completed within two days of call)
- Dedicated and hardworking technical support department
Positive Reviews:
- Employees appreciate the great leadership and helpful, knowledgeable staff.
- The company is praised for its fast-paced environment and opportunities for growth.
- The work-life balance, pay & benefits, job security & advancement, management, and culture are all rated positively.
Negative Reviews:
- Some employees have criticized the company’s culture and management.
- There are mentions of poor management and a lack of business etiquette.
- Some employees have reported a high turnover rate and no benefits.
Positive Reviews:
- Customers appreciate the company’s excellent customer service.
- The sales process, price as quoted, schedule, installation quality, and after-sales support all received high ratings.
- One customer praised the company for its competitive pricing and quality product.
Negative Reviews:
- Some customers have reported issues with the company’s culture and management.
- There are mentions of a high turnover rate and lack of benefits.
Positive Feedback:
- Customers have praised the company’s expedite, follow-up customer service.
- The service personnel, from Option One Solar, Technical Support Department, Mr. Christian and Max, were commended for their dedication and hard work.
- The customer mentioned that the service was speedy and spoke volumes about the company’s care for its customers.
- Another customer mentioned that the process was simple and efficient. Their coordinator Amber handled all of the planning, permits, and scheduling for a stress-free experience.
- They even made adjustments to guarantee the install before the end of the year, so the customer could receive the 2021 tax credits.
Summarizing:
Do we recommend Option One Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Option One Solar is distinguished as a Market Leader. Their solid presence in 3 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Option One Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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