Year Started | 1988 |
Company Website | sunlightsolar.com |
Service Areas | CO, CT, MA, OR |
Service Types | Installation, Financing, Construction, Electrical Contracting, Solar Repair & Maintenance |
Types Panels | Monocrystalline, polycrystalline, and thin-film solar panels. |
Backup Battery | Lithium-ion, lead acid, and nickel-iron batteries. |
Certifications | NABCEP, BBB, SEIA, SRCC, CSI, IEC, PVSP, CEC, MCS, NSF, NEC |
Packages | Basic Solar Package Starting at - $3,000, Deluxe Solar Package Starting at - $5,000, Premium Solar Package Starting at - $7,000, Ultimate Solar Package Starting at - $10,000, Battery Backup Package Starting at - $2,000, Maintenance & Monitoring Package Starting at - $500, Home Automation Package Starting at - $1,000, Off-Grid Package Starting at - $12,000 |
Payment options | Check, Credit or Debit Card, Cash, Financing Options |
Payment discounts | 10% off for veterans, 10% off for military personnel, 10% off for senior citizens, 5% off for multi-system purchases, 10% off for referrals, 5% off for first-time customers, 10% off for bulk orders, 10% off for returning customers |
"This provider earns a failing grade of 1 since there is no zero. After the first setup, they'll just leave you alone. In 2005, we invested in a 3-kilowatt system for our otherwise passive solar home. About two and a half to three years ago, our system crashed. After a year of calling, I finally got a response. After replacing the inverter, the problem persisted. They then proceeded to inform us that it was possible that our panels had been hit by lightning and so were not covered by warranty. The next year was spent replacing faulty panels. Other panels, it was alleged the day they were placed, were defective and slowing the system down. Still no solar panels after 8 months, and they won't even respond my calls." - Andy P.
"In 2018, Sunlight put a system on our house's roof. It was a joy to work with them. The first several years of warranty service were smooth sailing. There was a change during the last year or so. Eventually, they stopped responding to emails altogether, and each time they promised to visit or call back, they never did. They are not contesting the fact that these parts are covered under warranty. They are just not appearing. Every few years, my optimizers and panels go out, and now I'm facing at paying for repairs out of pocket until I can find another source of reimbursement. Despite their previous excellence, we no longer recommend Sunlight Solar." - Jaxson F.
"So, here we are, ten years later, with an update on our solar system. Sunlight Solar poor customer service and does not appear to adhere to the terms of our contract. Sunlight Solar informed us no, it's just for 5 years and refused to prove it in writing when our roof began leaking lately because of the solar panels. Our contract stated that repairs and maintenance was covered throughout our lease arrangement. After that, we asked how much it would cost to buy out the system and remove it. We made at least 17 attempts to get in touch. We were put on hold for long periods of time, had the phone disconnected from us, or were told someone would contact us back, but never heard from them again. We haven't been able to get a solid pricing to buy out and remove the system despite all of these conversations. Sunlight Solar seems to be ignoring you on customer support and expecting you'll give up, all in the sake of maximizing the tax credits they'll get from your lease. Because of this, they are breaking the terms of their contract, which gives them the right to be bought out and have their system removed. They'll do everything it takes to win you over as a client, and you'll be satisfied for a while, but if you ever have any problems with their services, they'll just ignore you." - Fernando B.
"The first part was fine, but then the contract arrived with conditions that were radically different from and at odds with those in the proposal. They said there was a misunderstanding, but upon closer inspection of the plan, I saw that it was stated twice that the out-of-pocket expense would be $1,500 and that the loan funded with them would be $37,000, both of which are grossly discrepancies. After agreeing to the plan, I was shocked to see that the final contract required me to pay $16,800 upfront while the loan amount was set at $20,000. Since the conditions are subject to change, you should carefully read all the paperwork they provide you." - Derek M.
"Even though I have solar power, my electric bill keeps going up, and I've been trying to contact them about it. I left six messages, each time promising to call me back so I could ask questions and see what alternatives I had. Nothing. I have been trying unsuccessfully to contact them for over two weeks now. If you want help from a corporation, stay away from them." - Omar D.
"In our Sudbury, Massachusetts house, Sunlight Solar Energy installed a 12kW solar and 25kWh storage system. When the REC panels we wanted (from Solaria) were unavailable, Sunlight Solar assisted us in making a decision. They were invaluable in getting us over a rough patch with Eversource, who were doing all they could to stall our project. Even the town inspector was no match for Sunlight Solar. The staff at Sunlight Solar Energy were a joy to deal with in every way imaginable. Our sonnen battery began giving us trouble a year after installation. Sunlight Solar Energy promptly sent a technician to the scene. Sunlight Solar Energy is the best solar and battery company in Massachusetts, in my opinion." - Cohen G.
"We planned to switch to solar energy by year's end and hoped to finish before the federal tax incentives were reduced. We contacted a number of vendors and asked for price estimates and the like. No one was more forthright than Sunlight in telling us that there was no way to finish the project in time to get the 30% tax credit. We really enjoyed the openness and continuity of communication throughout the whole endeavor. Unfortunately, COVID caused a delay in the installation that we had wanted to avoid. Every one of the men that worked on the installation was kind and competent. All in all, we had a fantastic time. We received professional and fair treatment from Sunlight. Extremely content." - Frank K.
"The procedure was delayed for a year owing to our difficult circumstances, but the end product was well worth the wait. When we switched on the panel last week and saw the electricity start flowing, we became really excited. Sunlight Solar did an excellent job, and I appreciate it. Every Sunlight Solar employee I interacted with was kind, knowledgeable, and diligent. Nick Isham's helpfulness in responding to my inquiries was much appreciated. Motivated workers are a welcome sight in any organization. whether I was a new client, I'd figure out whether a Critter Guard was essential. The added cost might be justified if squirrels are a problem. In the future, I want to have my energy supplied by solar panels, and I'll certainly keep Sunlight Solar's staff in mind while doing so." - Pedro T.
"We received our first proposal response from Sunlight. I was able to get an accurate quotation and prompt service when I called this company, and their salesman, was able to efficiently install a large number of solar panels on our roof. They also provided an opportunity to finance the system at a rate of 3%. They had the most competitive price and were genuinely interested in winning our business. Since the 26nd of August, when we turned on our panels, we have been generating 40-45 kWh per day while only using 30-35 kWh. Maximum daily output was 51 kilowatt hours. As they predicted, we would have positive cash flow from day one thanks to the rebates provided by the MA SMART program. The setup process was simple, and the few issues that arose were quickly fixed. Everyone working there was kind and helpful. Additionally, their app that monitors output and intake provides a wealth of information. So far, everything about working with Sunlight Solar has been fantastic." - Lukas E.
"Sunlight Solar's work was of the highest quality throughout. The salesperson exceeded my expectations in every way imaginable. There will be zero hard sell tactics. Both the installation crew and the front desk personnel were superb. Rapid and comprehensive processing of all required state and municipal forms, refunds, etc. Every call was answered quickly. I don't know what more to say than that I wholeheartedly endorse them. Well done!" - Erik D.
facebook.com The Facebook page of Sunlight Solar Energy, a reputable supplier of solar energy solutions, offers a wealth of information on the company's values. With several interesting images and videos, the website has a sleek, contemporary appearance. Additionally, there are helpful links concerning the goods and services they provide as well as a variety of advice, news, and FAQ articles. Sunlight Solar Energy's Facebook page is a trustworthy source of information about the business and its services due to its popularity and approachable tone. A fantastic resource for knowledge in the field, it also includes connections to pertinent studies and publications on solar energy. |
linkedin.com With a lengthy history, Sunlight Solar Energy is a top supplier of solar energy solutions. If you're interested to learn more about your possibilities for producing sustainable, clean energy, check out their LinkedIn profile. Customer reviews, project portfolios, staff testimonies, and much more are all included on the website. The page has a professional aesthetic with eye-catching graphics and brilliant colors. Overall, the page has over 1,000 followers and is still expanding, making Sunlight Solar Energy a trustworthy and respectable source to take into consideration. It's worthwhile to follow Sunlight Solar Energy on LinkedIn if you're wanting to invest in green energy. |
YouTube channel not registered |
Source | Votes | Avg. Score |
---|---|---|
energysage.com | 34 | 5 |
solarreviews.com | 40 | 4.28 |
solartribune.com | 16 | 4.5 |
yelp.com | 9 | 4.3 |
Google reviews | 24 | 4.2 |
AVG | 4.49 |
Main Address | 150 NE Hawthorne Ave #200 Bend, OR 97701 |
Phone Number | 5413221910 |
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