NRG Clean Power Overview
Expert Score: 4.42/5
Founded in: 2016
Service Areas: CA, TX
Services they provide: Solar Panel Installation, Solar Energy, Storage, Electric Vehicle Charging, Solar Hot Water, Roofing Services:
Certifications & Licences: ASES, SEPA, SPW, BBB
NRG Clean Power, established in 2016, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: NRG Clean Power’s Offerings
Customer Experience: With an average rating of 4.42, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation, Solar Energy, Storage, Electric Vehicle Charging, Solar Hot Water, Roofing Services: .
Online Presence and Engagement: Their website attracts 38376 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as ASES, SEPA, SPW, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering NRG Clean Power for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
NRG Clean Power Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 611 | 4.5 |
| solarreviews.com | 217 | 4.4 |
| yelp.com | 228 | 4.2 |
| bbb.org | 26 | 4.2 |
| consumeraffairs.com | 0 | 0 |
| indeed.com | 20 | 4.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 43 | 4.7 |
| birdeye.com | 267 | 4.5 |
| Google reviews | 25 | 3.7 |
| Expert Score | 4.42 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
NRG Clean Power Reviews
| Company Website | nrgcleanpower.com |
| Year Founded | 2016 |
| Areas Served | CA, TX |
| Services Offered | Solar Panel Installation, Solar Energy, Storage, Electric Vehicle Charging, Solar Hot Water, Roofing Services: |
| Roofing service | yes |
| Tesla energy equipment installation | yes |
| Panel Options | NRG Clean Power are not tied to a specific brand and can offer a wide range of options depending on your budget and desires. Types of solar panels which they can install: Monocrystalline, polycrystalline, and thin-film solar panels |
| Battery Installations | They use the highest trusted brands for their installations. Some of the brands they use for their solar battery installations include: Tesla Powerwall, LG Chem RESU, Enphase Encharge IQ2. These brands are reliable options and come with a 10-year manufacturer warranty |
| Certifications | ASES, SEPA, SPW, BBB |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | yes |
| BBB Rating | A+ |
| Warranty | 25-years – Panels and inverters, 10-years – Batteries |
NRG Clean Power Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 38,376 | 1 | 534 | 0.35 | 37.28% | 51.26% | 4.63% | 6.82% | – | – |
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What do Customers Say about the NRG Clean Power?
Positive Reviews:
Customers appreciate the company’s dedication to customer satisfaction and innovation.
They have praised the transparent pricing and the quality of the top brands offered.
Negative Reviews:
Some customers have reported delays in bringing the system online.
There were complaints about poor communication and issues with the supplier.
A few customers mentioned problems with the Solar Edge Inverter and the LG Chem backup battery system.
Positive Reviews:
Professionalism and expertise of the installation team
Clear communication and responsiveness throughout the process
Ability to provide detailed information to help customers make informed decisions
Transparency regarding pricing and installation timelines
Resolution of any issues that arose during the project
Negative Reviews:
Some customers reported lower than expected energy generation from their solar systems
Issues with Solar Edge inverters requiring rework or replacement
Positive Reviews:
Customers praised NRG Clean Power for their great solar experience.
They were extremely satisfied with the company’s communication and work quality.
One customer mentioned they were kept informed throughout the entire installation process.
Negative Reviews:
Some customers expressed dissatisfaction with the company’s efficiency after the sales portion.
One customer mentioned that the installation process was slow and the representative lacked responsiveness.
The installation was fully outsourced to a contractor and there were issues with the inspection process.
Positive Reviews:
NRG Clean Power is praised for its stellar customer reviews, thorough consultations, outstanding customer service, and a straightforward, headache-free installation process.
Negative Reviews:
Some customers expressed dissatisfaction with the company’s efficiency after the sales portion.
One customer mentioned that the installation process was slow and the representative lacked responsiveness.
The installation was fully outsourced to a contractor.
There were issues with the inspection process.
Positive Reviews:
Many employees have praised the supportive work culture and the work-personal life balance at NRG Clean Power.
They also appreciate the good pay and benefits, and reliable job security.
Some employees mentioned that the company offers excellent training and financing, and high-quality products and installations.
Negative Reviews:
Some employees expressed dissatisfaction with the management, describing the owners as money-focused.
Positive Reviews:
Superior customer service.
High-quality solar services.
Devotion to sustainability and energy efficiency.
Negative Reviews:
Sporadic communication after signing the contract and paying the deposit.
Each step of the process took much longer than expected.
Positive Reviews:
Customers have praised NRG Clean Power for their professionalism and transparency.
The company’s sales process, installation quality, and after-sales support have received high ratings.
One customer mentioned that their system was operational within the proposed timeline.
Negative Reviews:
Some customers have reported issues with the installation process, citing lack of responsiveness and delays.
There were also complaints about the company’s understanding of local regulations, which led to multiple failed inspections.
Positive Reviews:
Customers appreciate the professionalism and timeliness of NRG Clean Power.
The company’s communication and responsiveness to questions are highly praised.
The installation quality and after-sales support are rated highly.
Some customers mentioned that the sales process and pricing were as quoted.
Negative Reviews:
Some customers experienced delays and incompetence during the installation process.
There were complaints about lack of responsiveness from the installation representative.
Some customers had to intervene in the inspection process due to miscommunication between the NRG team, the contractor, and the city inspector.
Summarizing:
Do we recommend NRG Clean Power services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, NRG Clean Power is distinguished as a Market Leader. Their solid presence in 2 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, NRG Clean Power stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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