Multi-Location Company.
GRID Alternatives Overview
Expert Score: 4.5/5
Founded in: 2001
Service Areas: CA, CO, VA, MD, DE, DC
Services they provide: Installation Solar Power Systems, Job Training, Low-Cost Technical Assistance, Access to Clean Mobility and Battery Storage Incentive Programs, Community-Powered Solutions.
Certifications & Licences: Electrical Contractor, General Contractor
GRID Alternatives, established in 2001, has been an active participant in the solar industry, providing services across 6 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: GRID Alternatives’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Installation Solar Power Systems, Job Training, Low-Cost Technical Assistance, Access to Clean Mobility and Battery Storage Incentive Programs, Community-Powered Solutions..
Online Presence and Engagement: Their website attracts 27308 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, CO, VA, MD, DE, DC, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as Electrical Contractor, General Contractor, and maintains a BBB rating of D+, reflecting their industry compliance and service quality.
Whether you’re considering GRID Alternatives for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
GRID Alternatives Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 1 | 3.75 |
| yelp.com | 13 | 4.4 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 115 | 4.5 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 23 | 4.8 |
| Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
GRID Alternatives Reviews
| Company Website | gridalternatives.org |
| Year Founded | 2001 |
| Areas Served | CA, CO, VA, MD, DE, DC |
| Services Offered | Installation Solar Power Systems, Job Training, Low-Cost Technical Assistance, Access to Clean Mobility and Battery Storage Incentive Programs, Community-Powered Solutions. |
| Roofing service | – |
| Tesla energy equipment installation | yes |
| Panel Options | – |
| Battery Installations | – |
| Certifications | Electrical Contractor, General Contractor |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | yes |
| BBB Rating | D+ |
| Warranty | Warranties of between 10 and 25 years, depending on the manufacturer |
GRID Alternatives Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 65,156 | 4 | 115 | 0.34 | 37.97% | 41.10% | – | 16.09% | 2.84% | 2.01% |
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GRID Alternatives Social Media
What do Customers Say about the GRID Alternatives?
Positive reviews:
- The review praises the company for its smooth and hassle-free process, mentioning that the representative, Brian Gonzalez, made the whole process easy.
- The reviewer is very happy with their solar panels and enjoys a significantly reduced power bill.
Positive aspects:
- Customers have praised GRID Alternatives for their professionalism and timeliness.
- The company’s staff has been described as friendly.
- The installation process was described as fast and clean.
- Customers were so satisfied with their experience that they recommended GRID Alternatives to their friends.
Negative aspects:
- One customer reported that their elderly in-laws were unable to utilize their solar panels and see the savings from their utility company.
- The same customer mentioned that the sales reps/community outreach employees did not return phone calls after securing the sale.
- The customer also expressed frustration with the company’s response to their concerns, stating that they were told the company was busy with other installs.
Positive Reviews:
- Many customers appreciate the training provided by GRID Alternatives. They found the program to be very informative and it helped them secure jobs in the solar industry.
- Customers also praised the company’s mission and the work culture. They felt that everyone they worked with was supportive.
- Some customers mentioned that GRID Alternatives made them feel like family and the training program was excellent.
Negative Reviews:
- There were some concerns about communication within the company. Customers felt that it could be improved.
- The management was also a point of contention for some customers. They felt that the new management led to a negative change in the workplace.
- Some customers mentioned that the management’s approach was setting them up for failure.
Positive Reviews:
- GRID Alternatives was praised for their great work and clear communication.
- They are recommended by their customers to others, indicating a high level of satisfaction.
- The organization is recognized for its focus on an equitable future, providing solar installation services to qualifying households, job training, and workshops.
Negative Reviews:
- Some customers feel neglected after the deal is sealed, indicating a lack of post-sale communication.
- There are instances of solar panel installations not being in service even months after installation.
- The company has been accused of being unresponsive, even when contacted by the owner.
Summarizing:
Do we recommend GRID Alternatives services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, GRID Alternatives is distinguished as a Market Leader. Their solid presence in 6 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, GRID Alternatives stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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