Stellar Solar Overview
Expert Score: 4.8/5
Founded in: 1998
Stellar Solar, established in 1998, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Stellar Solar’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential Solar Panel Installation: They specialize in installing solar panels for homes. Commercial Solar Panel Installation: They also cater to businesses looking to go solar. Battery Storage: Installation of battery storage systems, including the Tesla Powerwall. Solar System Maintenance and Repair: They offer maintenance, service, removal, and reinstallation of solar systems. PV Monitoring: Monitoring services to ensure your solar system is performing optimally. EV Charging Stations: Installation of electric vehicle charging stations.
Online Presence and Engagement: Their website attracts 1201 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, MI, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as California Contractor’s License, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Stellar Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Stellar Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 2 | 4.5 |
| solarreviews.com | 199 | 4.9 |
| yelp.com | 627 | 4.7 |
| bbb.org | 156 | 5.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 21 | 4.5 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 61 | 4.8 |
| birdeye.com | 347 | 4.8 |
| Google reviews | 318 | 4.8 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Stellar Solar Reviews
| Company Website | stellarsolar.net |
| Year Founded | 1998 |
| Areas Served | CA, MI |
| Services Offered | Residential Solar Panel Installation: They specialize in installing solar panels for homes. Commercial Solar Panel Installation: They also cater to businesses looking to go solar. Battery Storage: Installation of battery storage systems, including the Tesla Powerwall. Solar System Maintenance and Repair: They offer maintenance, service, removal, and reinstallation of solar systems. PV Monitoring: Monitoring services to ensure your solar system is performing optimally. EV Charging Stations: Installation of electric vehicle charging stations. |
| Roofing service | yes |
| Tesla energy equipment installation | yes |
| Panel Options | Standard Solar Panels: These are the traditional panels with silver frames and white backing. They are efficient and cost-effective, suitable for both residential and commercial installations. Aesthetic Solar Panels: These panels come with black frames and white backing, offering a sleeker look while maintaining efficiency. They are designed to be less visually intrusive on rooftops. Tesla Powerwall Integration: Stellar Solar also offers installations that include the Tesla Powerwall, which allows for energy storage and better management of energy consumption. |
| Battery Installations | Tesla Powerwall: Known for its reliability and efficiency, the Tesla Powerwall is a popular choice for both new solar installations and additions to existing systems. Enphase Batteries: These batteries are designed to work seamlessly with Enphase solar systems, providing efficient energy storage and backup. LG Chem Batteries: Another reliable option, LG Chem batteries are known for their durability and performance. |
| Certifications | California Contractor’s License, BBB |
| Military discounts | yes |
| Solar system leases service | yes |
| Expands dealership network | yes |
| Delegates installation to subcontractors | yes |
| BBB Rating | A+ |
| Warranty | 5-year warranty that covers both power and product and a 10-year workmanship warranty. |
Stellar Solar Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 10,498 | 2 | 96 | 0.6 | 50.91% | 40.32% | 0.47% | 4.95% | 0.05% | 3.30% |
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Stellar Solar Social Media
What do Customers Say about the Stellar Solar?
Positive Criteria:
No Pressure Sales: Customers appreciated the no-pressure sales approach, highlighting the honesty and helpfulness of the sales team.
Outstanding Customer Service: Many reviews praised the responsive and knowledgeable customer service.
Quality Products: The use of high-quality products like SolarEdge was frequently mentioned as a positive aspect.
Competitive Pricing: Stellar Solar’s competitive pricing was a significant factor for many customers.
Negative Criteria:
Limited Reviews: There are only a few reviews available, which might not provide a comprehensive view of the company’s performance.
Decision Not to Choose: Some customers, despite positive interactions, ultimately chose other companies due to various personal preferences.
Positive Criteria:
Customer Service: Many customers praised Stellar Solar for their excellent customer service, noting that the team was knowledgeable, helpful, and responsive.
Installation Quality: The quality of installation was frequently highlighted, with customers appreciating the professionalism and efficiency of the installation process.
Value for Money: Several reviews mentioned that Stellar Solar offered competitive pricing and great value for money.
Reliability: Customers reported that the solar systems installed by Stellar Solar were reliable and performed well over time.
Negative Criteria:
Post-Installation Support: Some customers expressed dissatisfaction with the post-installation support, citing issues with getting timely responses and resolutions to problems.
Billing Issues: A few reviews mentioned unexpected high bills even after the installation of solar panels, leading to frustration and dissatisfaction.
Positive Criteria:
Professionalism: Many customers praised the professionalism and knowledge of the staff, particularly mentioning representatives like Dave Gersz.
Customer Service: Stellar Solar’s customer service received high marks for being responsive and helpful throughout the installation process.
Quality of Work: The quality of the solar installations was frequently highlighted, with customers noting the efficiency and effectiveness of the systems.
Negative Criteria:
Communication Issues: Some customers reported delays in communication and follow-ups, which caused frustration during the installation process.
Installation Delays: A few reviews mentioned delays in the installation timeline, which impacted their overall experience.
Post-Installation Support: There were occasional complaints about the lack of post-installation support and difficulty in getting issues resolved.
Positive Criteria:
Professionalism: Many customers praised the professionalism and knowledge of the installation team.
Efficiency: Several reviews highlighted the efficient installation process and timely completion of projects.
Customer Service: Positive feedback often mentioned the helpful and responsive customer service.
Negative Criteria:
Communication Issues: Some customers reported difficulties in communication, particularly regarding project timelines and updates.
Post-Installation Support: A few reviews mentioned challenges with post-installation support and follow-up services.
Billing Discrepancies: There were occasional complaints about billing issues and unexpected charges.
Positive Criteria:
Work-Life Balance: Employees appreciate the flexible work-life balance.
Company Culture: The company culture is described as supportive, with great co-workers and a team atmosphere.
Learning Opportunities: Employees value the opportunities for acquiring new knowledge and improving skills.
Management: The management is experienced and provides guidance.
Job Satisfaction: Many employees feel satisfied knowing customers are happy with their new solar systems.
Negative Criteria:
Pay and Benefits: Some employees feel the pay is not competitive and there are limited opportunities for growth.
Job Security: While the company rarely fires people, some employees feel there is a lack of job security and advancement.
Management Issues: A few employees have expressed disappointment with management and the hiring process.
Work Structure: The company structure needs improvement, and inexperienced employees may struggle.
Positive Criteria:
Quality and Professionalism: Customers frequently praise the high quality of installations and the professionalism of the team. Many reviewers highlight the company’s responsiveness and punctuality.
Customer Service: Stellar Solar’s representatives, particularly Zac Dowell, are often mentioned for their friendly and informative approach. Customers appreciate the quick responses to their questions and concerns.
Competitive Pricing: Several reviews note that Stellar Solar offers competitive pricing for their services, making them a cost-effective choice for solar panel installations.
Negative Criteria:
Communication Issues: A few customers have reported issues with communication, particularly during the installation process. Some mentioned delays in responses or lack of updates.
Installation Delays: There are occasional complaints about delays in the installation process, which caused inconvenience for some customers.
Positive Criteria:
Professionalism: Many customers praised the professionalism and knowledge of the installation team.
Efficiency: Reviews often highlighted the quick and efficient installation process.
Customer Service: Stellar Solar’s customer service received positive remarks for being responsive and helpful.
Quality of Work: Customers appreciated the high quality of the solar panels and the overall installation.
Negative Criteria:
Communication Issues: Some customers mentioned delays in communication and updates.
Scheduling Delays: A few reviews pointed out delays in the installation schedule.
Post-Installation Support: There were occasional complaints about the lack of follow-up support after installation.
Positive Criteria:
Professionalism and Expertise: Customers consistently praise the professionalism and expertise of the Stellar Solar team. They appreciate the knowledgeable and courteous staff who make the installation process smooth and stress-free.
Quality of Work: Many reviews highlight the high quality of the solar panels and the overall installation. Customers are pleased with the clean and well-functioning solar setups.
Customer Service: Stellar Solar’s customer service is frequently mentioned as responsive, helpful, and treating customers like family. Representatives like Erin and Zac Dowell receive specific commendations for their excellent service.
Efficiency and Timeliness: The company is noted for completing projects on schedule and within budget. Customers appreciate the quick and efficient handling of permits and inspections.
Long-Term Satisfaction: Several customers mention long-term satisfaction with their solar systems, noting significant energy savings and reliable performance over the years.
Negative Criteria:
Communication Issues: While not frequently mentioned, some customers might experience delays in communication or lack of updates during the installation process.
Post-Installation Support: A few reviews might mention difficulties in getting post-installation support or maintenance, although this seems to be a rare occurrence.
Summarizing:
Do we recommend Stellar Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Stellar Solar is distinguished as a Market Leader. Their solid presence in 2 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Stellar Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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