Multi-Location Company.
American Power & Light Overview
Expert Score: 1.3/5
Founded in: 1987
American Power & Light, established in 1987, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: American Power & Light’s Offerings
Customer Experience: With an average rating of 1.3, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Designs, plans, and installs primary electric distribution systems (PEDS), street lighting, and wireless metering for schools, condominium communities, apartments, and commercial developments. Installs, maintains, and repairs high voltage underground electricity. Offers design layout services. Provides energy management solutions such as metering, meter reading, billing, and collection services. Provides property management services, including installing meter systems and managing customer billing for all types of property owners.
Online Presence and Engagement: Their website attracts 5373 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across PA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of C+, reflecting their industry compliance and service quality.
Whether you’re considering American Power & Light for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
American Power & Light Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 1 | 3.8 |
| yelp.com | No reviews | No reviews |
| bbb.org | 26 | 1.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 2 | 4.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | No reviews | No reviews |
| Expert Score | 1.3 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
American Power & Light Reviews
| Company Website | electricapl.com |
| Year Founded | 1987 |
| Areas Served | PA |
| Services Offered | Designs, plans, and installs primary electric distribution systems (PEDS), street lighting, and wireless metering for schools, condominium communities, apartments, and commercial developments. Installs, maintains, and repairs high voltage underground electricity. Offers design layout services. Provides energy management solutions such as metering, meter reading, billing, and collection services. Provides property management services, including installing meter systems and managing customer billing for all types of property owners. |
| Roofing service | – |
| Panel Options |
|
| Battery Installations | Lithium-Ion Batteries, Lead-Acid Batteries, Flow Batteries |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | C+ |
| Warranty | – |
American Power & Light Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 5,373 | 2 | 81 | 0.47 | 57.97% | 30.39% | 0.65% | 6.61% | 0.07% | 4.31% |
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What do Customers Say about the American Power & Light?
Positive Feedback:
- The customer appreciated that AP&L worked with them to meet their unique external challenges.
- The project was completed on time and on budget.
Negative Feedback:
- Customers have expressed dissatisfaction with the high electricity rates charged by AP&L.
- Some customers felt that their bills were inaccurately high, especially considering their usage and the size of their apartments.
- There were complaints about AP&L’s customer service, with some customers feeling that the representatives were not helpful.
- Some customers have reported that they have contacted the Better Business Bureau and PUCO due to their concerns.
Positive Feedback:
- Employees enjoyed working for the company.
- They appreciated the benefits, like vacation and personal time off.
- Employees gained a lot of experience working here.
- One reviewer mentioned that it was a good experience for anyone trying to start their Accounting career.
Negative Feedback:
- The biggest negative mentioned by employees is that it’s basically all family members who work for the company.
Summarizing:
Do we recommend American Power & Light services?
Average Performer
American Power & Light, getting our badge of an Average Performer, maintains a presence across 1 state, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 1.3, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While American Power & Light might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add American Power & Light to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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