AWS Solar review

Due to our love for solar electricity and commitment to client care, AWS Solar is one of Southern California's top solar installers. NABCEP and Tile Roofing Institute certified installers and high-skilled electricians. We connect with distributors and high-quality solar manufacturers with strong financial backgrounds to offer the most efficient household solar panels with a 25-year warranty. AWS Solar's passion for solar panel systems is hard to match with the latest equipment to protect the roof and install the most efficient solar power systems.
AWS Solar review

AWS Solar overview

Due to our love for solar electricity and commitment to client care, AWS Solar is one of Southern California's top solar installers. NABCEP and Tile Roofing Institute certified installers and high-skilled electricians. We connect with distributors and high-quality solar manufacturers with strong financial backgrounds to offer the most efficient household solar panels with a 25-year warranty. AWS Solar's passion for solar panel systems is hard to match with the latest equipment to protect the roof and install the most efficient solar power systems.

What AWS Solar has to say about itself

In Southern California, we are a respected solar panel business with a track record of success. While providing customers with assistance and accessibility, we make sure that every job is completed with the highest professionalism and utilizing high-quality materials. Sincerity is the sole rule for us, and we make it a point to execute every project in a way that upholds our commitments to not just our clients but also to our suppliers and contractors. We are one of the most reputable solar firms in the greater Los Angeles area with hundreds of completed projects to our credit. We pledge to finish all jobs by the deadlines established with our clients. To complete all tasks fast while simultaneously paying attention to details and making sure everything is done right, we employ the greatest technology and resources available.

AWS Solar Review

Year Started2007
Company Websiteaws-solar.com
Service AreasCA
Service TypesInstallation, Financing, Energy Auditing, Construction, Roofing, Electrical Contracting, Solar Repair & Maintenance
Types PanelsMonocrystalline, polycrystalline, and thin-film panels
Backup BatteryLead-acid batteries, Lithium-ion batteries, Flow batteries
CertificationsNABCEP, BBB, SEIA

AWS Solar website review

The AWS Solar logo and color palette, for example, are constant branding features on the website. The website makes good use of high-quality graphics to help visitors envision solar energy and its advantages. The website gives in-depth details regarding AWS Solar's solutions, services, and products. Both technical and non-technical readers will find the text to be well written, succinct, and simple to grasp. Case studies and customer reviews strengthen the legitimacy of their services. Visitors to the website may easily access various pages by using the website's handy navigation system. In order to persuade users to perform particular actions, like getting a price, scheduling a consultation, or learning more about particular services, the website makes excellent use of CTA buttons and links. Visitors may interact with AWS Solar on sites like Facebook, Twitter, and Instagram by clicking on links on the website that point to their social media accounts. This integration promotes interaction and creates a community around your brand. Overall, the AWS Solar website efficiently promotes its solar products and services thanks to a well-thought-out style, educational material, and an intuitive user experience.

AWS Solar price policy

PackagesFrom $10,000 to $35,000 or more
Payment optionsCredit or debit card, ACH, PayPal and check
Payment discountsNo payment discounts specified

AWS Solar online reputation

Customers have generally had varied reactions to AWS Solar, with some being quite delighted and others expressing dissatisfaction. With affordable price, excellent communication, and quick installation times, AWS Solar seems to have a beneficial effect on a number of clients. Many consumers report that the total transaction was easy because the business appears to be excellent at processing paperwork, permits, and rebates. Furthermore, several clients had a good experience because of the customer support team's prompt and helpful replies. Negative evaluations, on the other hand, also exist and draw attention to informational opacity, response delays, and customer service concerns. Some clients have had installation issues and technical issues with their solar systems. Given that several customers were irate at AWS Solar's lack of assistance and response to their problems, it appears that these problems contributed to their annoyance and unhappiness. Customers have so praised and criticized AWS Solar in different ways. Customers who have had excellent experiences with the business tend to enthusiastically recommend it, although others warn prospective customers about possible installation and customer support problems. When selecting whether to employ the services offered by AWS Solar, prospective clients should carefully read these reviews.
"In July of 2015, I had AWS handle the installation for my solar panel system. I was going on vacation and had arranged for the installation to take place when I got back. It took four visits from LA County to get their work signed off, and at least one of those visits necessitated that I be home to let the inspector into my house, so I was trying to prepare for a big trip while they were installing the system. This did not work out well for me. After AWS completed the installation, they emailed me detailed instructions on how to activate the system, which I followed to a T. But what AWS hadn't done (and what they claimed they "ALWAYS DO" in their email to me) was throw the main breaker switch to the panel so that the system was ready to go when (in their email) they advise you merely to toss the lever on the exterior of the box. Obviously, I did as they said, and it wasn't until 6 weeks later, when I still hadn't noticed a difference in my electricity bill, that I realized they hadn't thrown the main breaker on the solar panel (THAT THEY CLAIM THEY "ALWAYS DO"), and thus my panels weren't actually connected to my electrical system. A year later, I got the bill for the "true up" on my Net Metering Agreement, and it was $455... all for the 8 weeks last July/August when I believed I was connected (BECAUSE THEY "ALWAYS" LEAVE THE BREAKER IN THE ON POSITION AFTER THEY TEST THE SYSTEM"...).Since we got over the installation procedure, having solar has been wonderful. If AWS had done the work properly and left the breaker on as THEY ALWAYS DO....NOT, we would be Net Generators for the year. They were wrong, but they didn't apologize or offer to cover the costs I paid as a result. No one ever expressed regret or regretfulness. They didn't even bother to admit that their email was wrong (they could have added a line about double-checking the breaker setting, just in case they DIDN'T DO WHAT THEY ALWAYS DO). I wasted about $500 on technical difficulties, and the customer support was horrible." - Robert
"Nothing new has occurred. AWS has chosen to disregard the issue entirely. I would advise you to steer clear of this firm if you value your personal sense of well-being." - Rob
"My recent experience with AWS Solar, who installed solar panels on my roof, was positive. The installation crew was efficient and careful, and they finished the work on time. The solar panels appear to be working properly, although I had hoped for greater explanation of the system's technical intricacies. Furthermore, post-installation assistance might have been enhanced. It's a mediocre service overall, but better customer service would boost its standing." - Martha
"Unfortunately, my time with AWS Solar was not a positive one. There was a serious lack of customer service, with slow replies and unclear information. Frustration built up since I had to try numerous times to receive installation schedule updates. There were also problems with the installation, and the crew didn't appear ready to deal with them effectively. Having better customer service would have made me choose a different solar supplier." - Valentine
"Almost two years ago, I had AWS Solar construct a 7 kilowatt solar array for me. When comparing their proposal to that of two other solar firms, I found that they offered the best combination of service quality and cost for solar panels. Very accommodating to my needs in terms of purchasing options and equipment, and they addressed several of my key concerns. We had a very seamless experience reserving our rebate, acquiring the necessary permits, installing, and passing inspection. The twenty-four dollar increase in my monthly power bill is well worth the money I spent. If you're looking to have a solar system installed, they come highly recommended from me." - Harold
"After considering bids from three different businesses, we have decided to have AWS Solar build our solar system. They also repaired the wall around the new electrical box and replaced the old one. It was a joy working with you throughout. They had our installation done swiftly, handled the necessary paperwork for our rebates and plans, and kept us in the loop the whole time. The installation crew that came out was kind, thorough, and tidy. AWS Solar is highly recommended by me." - Liz
"Simply wanted to reiterate my previous praise for AWS Solar. The true test of a reliable business is the quality of their after-sale support. Since installing my solar roof roughly two and a half years ago, AWS has never let me down. Tim helped me out with some solar system questions I had for another assignment. I recommended AWS Solar to my neighbors, and when they were fixing their system, they also found a problem with mine and called to let me know. When I didn't even know there was a problem, AWS Solar took care of it. The excellent service I've received has made me a loyal client." - Arnold
"It's hard to think that it's already been a couple of years since we had AWS Solar install 25 solar panels and a level 2 charger. I had no background in solar energy at the time. I researched various solar panel providers before settling on AWS Solar, and I couldn't be happier with my decision. They took the time to explain everything in detail, handled all of the licenses with the city, and had us up and running quickly. While I was home today working, the power went out in numerous rooms. This was rather strange, so I went to check the circuit breakers. The inverter's screen was blank, and the level 2 charger was beeping. I phoned Tim to see if he could help, and after he investigated for a few minutes, he suggested that I contact my electricity provider because there was clearly a problem with the power being delivered to my home. I called the electric company, and when they sent a technician out, I relayed Tim's opinion and described what had transpired. He laughed and replied, "We'll see," and Tim was proven correct. Tomorrow morning, I will have two technicians from the electricity company arrive to resolve the problem. Tim is prompt in his responses, kind in his manner, and not pushy in his service offerings. Years after he setup my system, he is still very responsive. Over the years, AWS Solar has gained my confidence, and I plan to keep turning to them for all of my future energy requirements." - Samuel
"Since October of 2022, we've been a regular client. We are very pleased with the work that AWS Solar did for us, from the planning through the installation, and with the support they provided. The reason I'm taking the time to write this review is that they have provided me with outstanding long-term and ongoing service. After receiving payment and moving past the first installation, many businesses abandon their professional and courteous demeanor. AWS Solar has not experienced this problem. We have had questions regarding our system and received prompt responses when we phoned. One of our panels has been producing zero electricity for the past week, so we contacted to have it looked at. Someone from AWS Solar was going to come check it out that afternoon, they claimed. They came over and looked at the panel on the second-story roof without ever entering the house. The issue was resolved in 10 minutes, after which we were told to give our mobile applications some time to reflect the change. If asked, I would gladly tell others about AWS Solar." - Russell

AWS Solar Social media

facebook.com
The page has the appearance of being AWS Solar's official Facebook page. It has a certified blue checkmark on it to show that it is real. The profile photo on the page has the AWS Solar logo and a solar panel cover. 1200 followers and a sizable amount of likes on the page suggest a respectable degree of engagement and popularity. It appears that the page's main goal is to promote solar power and AWS Solar's goods and services. A variety of text messages, pictures, videos, and links are used in the material. Posts frequently emphasize the advantages of solar energy, success tales, client endorsements, and updates on AWS Solar projects. The page's degree of interaction varies. Some postings receive a substantial amount of likes, comments, and shares, which shows that subscribers are actively participating. Users who click the Learn More button on the page are sent to the AWS Solar website. By doing this, traffic and possible sales are increased. There is no separate area on the website for reviews and ratings. However, users may continue to rate and comment on postings, which may have an impact on how well AWS Solar works in general. Overall, it looks that the Facebook page for AWS Solar is a useful tool for engaging customers and promoting solar energy. To further enhance the page's effectiveness, a regular publishing schedule and a separate area for reviews and ratings may be implemented.
linkedin.com
AWS Solar is described briefly on the business' LinkedIn profile, where it is said that they are a top supplier of solar energy solutions. They make note of their dedication to offering solar energy solutions that are both affordable and sustainable. The size of the business in terms of workers or income is not stated directly on the LinkedIn page. However, they assert that they have a group of knowledgeable experts who focus on solar energy solutions. AWS Solar does not provide particular product or service information in-depth on this page. Solar energy, renewable energy developments, and business news are frequently posted on LinkedIn's profile. They also post material about their initiatives and successes. These posts appear to have a decent amount of activity in terms of likes, comments, and shares. Employee feedback and details about the corporate culture are absent from the page. The fact that AWS Solar has a group of qualified experts, however, suggests a significant concentration on solar experience and competence. The LinkedIn profile for AWS Solar generally offers a summary of the business's initiatives and dedication to solar energy solutions. To boost engagement and trust, the business might benefit from providing additional details about its goods and services, as well as staff feedback and customer evaluations.
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AWS Solar average reviews

SourceVotesAvg. Score
energysage.com1115
solarreviews.com73.8
solartribune.comNo reviewsNo reviews
yelp.com314.9
Google reviews54.8
AVG4.92

 

AWS Solar Pros & Cons

  • Competitive prices
  • Compliance and flexibility
  • Competent staff
  • Inconsistent customer service
  • Installation problems
  • Technical support

AWS Solar Final Conclusions

In the solar energy sector, AWS Solar has made a name for itself as a trustworthy operator. Their efforts and results in the solar energy sector are impressive, and they prioritize innovation and sustainability. AWS Solar has a mediocre reputation in general. Positive feedback has been given on their reasonable prices, high-quality work, and various facets of customer service. Concerns concerning inconsistent customer service, the handling of technical issues, and a lack of reaction to complaints are also noteworthy. AWS Solar should concentrate on enhancing customer service, ensuring that installation workers are adequately qualified, offering detailed technical assistance, and paying closer attention to customer concerns in order to enhance its reputation and general performance. Any solar energy provider that wants to establish a solid and dependable reputation in the market must emphasize customer happiness and work toward continual development.

AWS Solar locations

Main Address11750 Roscoe Blvd, Los Angeles, CA 91352
Phone Number8184843264

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James Savino

James Savino

As our Chief Writer & Data Scientist James combines his extensive knowledge of renewable energy with a talent for clear, engaging writing. He's instrumental in crafting content that educates and inspires our audience about solar energy.

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