Boundless Inc Overview
Expert Score: 4.7/5
Founded in: 2020
Boundless Inc, established in 2020, has been an active participant in the solar industry, providing services across 3 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Boundless Inc’s Offerings
Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation, Solar Panel Monitoring, Solar Panels, Battery Storage
Online Presence and Engagement: Their website attracts 5297 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across MA, SC, VT, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Boundless Inc for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Boundless Inc Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 9 | 4.0 |
| yelp.com | No reviews | No reviews |
| bbb.org | 10 | 3.8 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 77 | 4.3 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 3 | 4.6 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 379 | 4.8 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Boundless Inc Reviews
| Company Website | boundlessinc.com |
| Year Founded | 2020 |
| Areas Served | MA, SC, VT |
| Services Offered | Solar Panel Installation, Solar Panel Monitoring, Solar Panels, Battery Storage |
| Roofing service | – |
| Panel Options | Qcells, REC, SolarEdge, LG Solar |
| Battery Installations | Enphase, Tesla, LG Chem |
| Certifications | BBB |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25-year production warranties |
Boundless Inc Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 5,297 | 2 | 30 | 0.43 | 50.08% | 31.73% | 0.63% | 5.12% | 0.04% | 12.40% |
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Boundless Inc Social Media
What do Customers Say about the Boundless Inc?
Positive Reviews:
- Customers have praised the company for its great customer service and professionalism.
- They appreciated the punctuality, friendliness, and detailed explanations provided by the consultants.
- One customer even recommended their representative, Cory Macklin, for his exceptional service.
Negative Reviews:
- One customer complained about the company’s lack of responsiveness and fulfillment of obligations.
- They reported issues with the solar panels not operating correctly and a lack of support in resolving these issues.
Positive Reviews:
- Include its wide service area and specialization in residential solar sales.
Negative Reviews:
- On the negative side, there are reports of scams promising homeowners free solar panels, which can cost consumers a lot of money.
- These scams often involve salespeople stressing the urgency of getting the solar panels installed as quickly as possible.
- Some scammers ask for payment upfront, promising reimbursement by a non-existent government organization.
- Others request personal information for preapproval, which can lead to further scams or identity theft
Positive Reviews:
- Customers have praised the company for its rapid response times, competent employees, and effective service.
Positive Reviews:
- Boundless is praised for its transparency, particularly regarding their compensation policy.
- The company provides a comprehensive online training course focusing on sales techniques.
- Employees appreciate the opportunity for growth and the supportive, youthful environment.
Negative Reviews:
- Some employees have reported a lack of structure and organization.
- There were instances of compensation plans being changed multiple times, causing financial loss for some employees.
- Some employees felt that the field training was lacking, as successful salespeople were often too busy to mentor new hires.
Positive Reviews:
- Positive reviews highlight the company’s professionalism, responsiveness, and quality of service.
- Customers have praised the knowledgeable staff and the tailored solar solutions provided by the company.
- One customer mentioned that the installation process was seamless and led to significant energy savings.
Negative Reviews:
- The customer felt that their request to not be disturbed was ignored by the company’s representatives.
Positive Reviews:
- Customers have praised Boundless Inc. for its tailored solar options, appreciating the company’s refusal to use stock solutions and its commitment to listening to customers’ needs.
- The company’s rapid response times, competent employees, and effective service have been highlighted as significant positives.
- The installation quality and after-sales support have received high ratings, indicating a strong customer satisfaction trend.
Negative Reviews:
- However, some customers have expressed dissatisfaction, particularly regarding the after-sales service.
- One customer reported spending over $25,000 on solar panels that did not operate correctly and faced issues with customer service and the collections department.
- The entire installation process was described as problematic, with the first inspection done incorrectly, leading to delays and increased costs.
Summarizing:
Do we recommend Boundless Inc services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Boundless Inc is distinguished as a Market Leader. Their solid presence in 3 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Boundless Inc stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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