BriteStreet Energy review

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BriteStreet Energy Solar Review

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"Overall, the work was subpar, and the service was much worse. They were supposed to execute a disconnect and reset for me, but they didn't show up on the arranged day. A day late, they finally arrived. When I questioned where they were, he said, "Sorry for the confusion, the next available date is a week and a half later." They didn't show up on the appointed day for the reset. No misunderstandings, as far as I can tell. Honestly, I simply believe they're disorganized. It was quite unjust of them to put me at the back of the line when they failed to fulfill their obligations. After they replaced my panels, they still didn't produce as much energy as before. There are better options out there, therefore I would not suggest going with them." - Cory P.

"The home's system installation was a major headache for us. At first, they said they were unsure of the significance of the code shown by the system and promised to get back to us as soon as possible. We gave them a ring a week later. They said they couldn't respect the warranty since we weren't the "original owners" of the home where the system was installed. (We purchased the home after the solar panels had already been installed). Since they were unable to decipher the displayed code, they promised to contact the manufacturer and report back. The information I obtained online concerning the installed system was communicated to Benger. He promised to call back that day or the next, but he never did. A week later, when my husband phoned, he talked to a lady who said she would speak with Benger and that they would attempt to contact the manufacturer but that sending a technician would cost us $90.00 per hour. Then they did it again—ghosted us. My husband made a direct manufacturer contact, and we had our replacement device within two days later. You will be "Ghosted" if you don't spend money with this firm. Our system was installed in 2016, thus we are not eligible for their warranty coverage." - Melvin J.

"I had to replace my roof since I inherited a solar panel lease when I bought my property. Despite BriteStreet Energy's best efforts, no electricity is being produced by the panels as he forgot to switch them back on after reinstalling them. The manager of the project has not responded to my emails. The contractor in the field is unresponsive. I have paid $83 a month for the presence of solar panels on my roof that produce no electricity and nobody will even pretend to care, and BriteStreet Energy corporate does not answer the phone. Don't do anything financial with BriteStreet Energy. The entire thing is a load of rubbish." - Franklin C.

"The worst business I've ever dealt with. No one from BriteStreet seems concerned that my solar panel setup has never functioned. I've fought several pointless fights in an attempt to get it rectified. Y'all don't give a crap about anything. No one from BriteStreet is willing to verify the system's functionality now that I'm selling the home. disrupting the flow of commerce." - Rohan V.

"Our energy costs have not been reduced by the solar panels. With the panels down, we save money on our monthly electricity bill. In August 2018, the panels had a problem. The only reasonable response would be to stop paying the monthly payment. We're now $700 in debt and one of our roof panels is leaking. All we ask is that they remove them. I don't hold them liable for the defective panels, but as the new owners of the business, they must satisfy its consumers." - Trace A.

"It was a pleasure to work with every staff. When compared to competitors, their pricing for the system was much lower. They keep you in the loop the whole time, are fast to reply, and have the system up and operating ahead of schedule. When compared to other solar panels, these are sleeker and more aesthetically pleasing. Happy with my purchase and the monthly savings the new system has brought me." - Tobias F.

"They arrived ahead of schedule and even contributed ideas for improving the solar panel installation blueprints. Very efficient and tidy installation. I have no qualms about hiring them again. The electrician who came out to Brite Street was a wizard, too. He did an excellent job of fixing up my sloppy electrical work and making it seem as good as it could. I'd bring up his name if I could recall it. I'm sorry, but I can't recall it." - Conor M.

"BriteStreet Solar exceeded our expectations, and I would gladly work with them again. To install the new roof, they removed and reattached the solar panels we already had installed. The DaVinci shake shingles (not as prevalent as other roof kinds) are what we used to cover our new roof. The procedure proved more difficult than expected due to the uncommon shingle type, but they worked meticulously through it and stuck to the original cost. Good integrity; quick to respond; simple to coordinate with." - Nelson K.

"Recently, we put solar panels. My father is the home's owner and the driving force behind these preparations. Even though he isn't fluent in English, he had a great experience with the company's workers. They utilized Google Translate to have occasional conversations with him, bypassing the language barrier. The workers treated our house with the utmost care. They were wonderful with our pets and didn't disturb us at all. Our four canine children may be rather boisterous around visitors. However, the staff was wonderful with our pets. The service we received was excellent, and we couldn't be happier." - Linda W.

"Insurance indicated I may get a new roof because of hail damage. They offered to take down and replace 32 of my solar panels at no cost to me. When I called my initial Solar installer, I was told it may take up to 50 days for them to visit. Excellent, I said. If I ask nicely, maybe I may get a date. They estimated that two weeks would pass before the planners could choose a date. I quit after being on a dateless merry-go-round for three weeks. BriteStreet Solar was highly recommended by my roofer. So I contacted them, fully anticipating the same kind of evasive behavior when I asked for a date. They set me up with a date that day, and it's a week away! Their quickness to respond floored me. They also included a critter guard around the panels in their competitive quotation, which is the most important preventative maintenance you can do for the life of your system. My 10-year-old system was constructed to the advertised specifications. The staff was helpful and kind, in my opinion." - Ari R.

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