Burro Electric Overview
Expert Score: 4.5/5
Founded in: 1995
Burro Electric, established in 1995, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Burro Electric’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar energy products and solutions to help homeowners reduce their energy bills and generate their own power. Solar energy contractors, design, product services, and equipment. Specifically, Burro offers a solar-powered genset with 300 watts of power and a 200 watt-hour battery, as well as a solar home system, both at promotional discounted prices.
Online Presence and Engagement: Their website attracts 0 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of B+, reflecting their industry compliance and service quality.
Whether you’re considering Burro Electric for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Burro Electric Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | No reviews | No reviews |
| bbb.org | 2 | 4.5 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 1 | 2.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 20 | 4.6 |
| Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Burro Electric Reviews
| Company Website | burroelectric.com |
| Year Founded | 1995 |
| Areas Served | AZ |
| Services Offered | Solar energy products and solutions to help homeowners reduce their energy bills and generate their own power. Solar energy contractors, design, product services, and equipment. Specifically, Burro offers a solar-powered genset with 300 watts of power and a 200 watt-hour battery, as well as a solar home system, both at promotional discounted prices. |
| Roofing service | – |
| Panel Options | Monocrystalline Panels: Known for their high efficiency and sleek appearance, these panels are made from single-crystal silicon. Polycrystalline Panels: These are generally more affordable and are made from silicon crystals melted together. Thin-Film Panels: Lightweight and flexible, these panels are ideal for certain applications where traditional panels might not be suitable. |
| Battery Installations | Lithium-ion Batteries: Known for their high energy density and long lifespan, these batteries are a popular choice for residential solar systems. Lead-acid Batteries: These are more affordable and have been used for many years in solar energy storage. Flow Batteries: These batteries offer a longer cycle life and are suitable for larger installations. |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | B+ |
| Warranty | – |
Burro Electric Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 0 | 0 | 0 | 0.0 | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
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What do Customers Say about the Burro Electric?
Positive Criteria:
Customer Service: Many customers appreciate the excellent customer care provided by Burro Electric. They highlight the company’s transparency and communication throughout the installation.
Quality of Work: Reviews often mention the high quality of the solar panels and installation services. Customers feel that the products are reliable and efficient.
Professionalism: The professionalism and expertise of the staff are frequently praised. Customers feel confident in the knowledge and skills of the technicians.
Negative Criteria:
Delays: Some customers have experienced delays in the installation process. These delays can be frustrating, especially when they are not communicated effectively.
Cost: A few reviews mention that the cost of services can be higher compared to other providers. This can be a concern for budget-conscious customers.
Post-Installation Support: There are occasional complaints about the responsiveness of the company to post-installation issues. Some customers feel that follow-up support could be improved.
Positive Criteria:
Work Environment: Many employees appreciate the supportive and collaborative work culture.
Learning Opportunities: Employees often mention the chance to learn new skills and take on varied tasks.
Job Security: The company is noted for having consistent work and rarely slowing down.
Negative Criteria:
Management Issues: Some reviews highlight concerns about management decisions and leadership.
Stressful Environment: A few employees find the work environment stressful, particularly in leadership roles.
Promotion Practices: There are mentions of promotions sometimes favoring youth over experience.
Positive Criteria:
Professionalism: Customers often appreciate when the installation team is professional and knowledgeable.
Efficiency: Timely and efficient installation processes are frequently praised.
Customer Service: Responsive and helpful customer service is a significant positive point.
Quality of Products: High-quality solar panels and equipment receive positive feedback.
Cost Savings: Customers value noticeable reductions in their energy bills.
Negative Criteria:
Delays: Delays in installation or service can lead to negative reviews.
Communication Issues: Poor communication or lack of updates can frustrate customers.
Hidden Costs: Unexpected costs or fees are often criticized.
Technical Problems: Issues with the solar system’s performance can lead to dissatisfaction.
Customer Support: Slow or unhelpful customer support is a common complaint.
Summarizing:
Do we recommend Burro Electric services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Burro Electric is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Burro Electric stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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