BVI Solar Overview
Expert Score: 4.5/5
Founded in: 2017
BVI Solar, established in 2017, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: BVI Solar’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential Solar Installation: They help homeowners install solar panels to reduce energy costs and become more energy-independent. Commercial Solar Installation: They also cater to businesses looking to switch to solar energy. Roofing Services: As a licensed roofing contractor, they offer roofing services along with solar installations. Backup Battery Solutions: They offer lithium-ion battery storage solutions for solar energy. Financing Options: They provide financing options to make solar installations more affordable. Energy Auditing: They offer energy auditing services to help customers understand their energy usage and potential savings with solar.
Online Presence and Engagement: Their website attracts 504 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, SEIA, CertainTeed Solar Master Installer, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering BVI Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
BVI Solar Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | 16 | 4.5 |
solarreviews.com | 1 | 3.8 |
yelp.com | 20 | 4.7 |
bbb.org | 1 | 1.0 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | 4 | 2.0 |
trustpilot.com | No reviews | No reviews |
angi.com | No reviews | No reviews |
birdeye.com | 25 | 4.6 |
Google reviews | 22 | 4.8 |
Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
BVI Solar Reviews
Company Website | bvisolar.com |
Year Founded | 2017 |
Areas Served | CA |
Services Offered | Residential Solar Installation: They help homeowners install solar panels to reduce energy costs and become more energy-independent. Commercial Solar Installation: They also cater to businesses looking to switch to solar energy. Roofing Services: As a licensed roofing contractor, they offer roofing services along with solar installations. Backup Battery Solutions: They offer lithium-ion battery storage solutions for solar energy. Financing Options: They provide financing options to make solar installations more affordable. Energy Auditing: They offer energy auditing services to help customers understand their energy usage and potential savings with solar. |
Roofing service | yes |
Panel Options | BVI Solar works with all types of solar panels and has installed many brands including: LG, Q-Cells, CertainTeed, Panasonic, Silfab, Jinko and REC. All panels are equipped with Enphase microinverters. |
Battery Installations | BVI Solar’s choice of solar battery storage system is the Enphase Encharge Battery system. These units are built with the SAFEST materials available and designed to provide energy during high peak times of day as well as in the event of a grid outage. Adding storage to your home will help to protect you from grid rate hikes and future NEM changes. Rest assured though as every solar system we install comes “battery-ready” so whether you want to add a battery today, or in the future, you are in good hands. ADDITIONAL BENEFITS: MADE OF LITHIUM IRON PHOSPHATE (LIFEPO4) NON-TOXIC INCOMBUSTIBLE SUPERIOR THERMAL STABILITY SUPERIOR CHEMICAL STABILITY COBALT-FREE INTERIOR / EXTERIOR INSTALLATION |
Certifications | BBB, SEIA, CertainTeed Solar Master Installer |
Solar system leases service | – |
Expands dealership network | – |
BBB Rating | A+ |
Warranty | Unlike other solar systems that have separate warranties from each component manufacturer, you get one all-encompassing warranty with BVI Solar. Our 25-year warranty backed by CertainTeed, covers all system components. In addition, the professional installation and workmanship of your system that BVI offers, are also covered for up to 25 years. |
BVI Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
504 | 1 | 0 | 0.44 | 40.15% | 39.85% | 0.76% | 11.70% | 0.19% | 6.30% |
How much is your electricity bill per month?
Help us understand what you`re currently spending
BVI Solar Social Media
What do Customers Say about the BVI Solar?
Positive:
- Excellent Service: Customers appreciated the high level of service provided by BVI Solar. They mentioned that the company was professional, punctual, and thorough in their work.
- Competitive Pricing: Many reviews highlighted the competitive pricing offered by BVI Solar, making it an attractive option for those looking to switch to solar energy.
- Quality Installation: Customers were pleased with the quality of the installation, noting that the solar panels were installed efficiently and effectively.
- Customer Support: The customer support was highly praised, with customers mentioning that their questions were answered promptly and thoroughly.
Negative:
- Initial Contact: Some customers mentioned that the initial contact with the sales department could be improved, although they were generally satisfied once they got in touch with the right person.
- Roof Repairs: A few customers noted that they had to get their roofs repaired before the solar installation could proceed, which added to the overall cost and time.
Positive:
- Responsive Customer Service: Customers appreciated the company’s willingness to respond and assist, even when other companies did not. For example, one customer mentioned that BVI Solar was the only company willing to call them back and work with them.
- Quality of Installation: Reviews highlighted the high quality of installation, with customers noting that the installation process was smooth and professional.
- After-Sales Support: Customers were pleased with the after-sales support, mentioning that the company stayed in touch through emails and phone calls.
- Problem-Solving: BVI Solar was praised for fitting customers into their busy schedule and providing solutions, such as installing a new inverter when the original company went out of business.
Positive:
- Professionalism and Responsiveness: Many customers praised the company’s professionalism and quick response times. They appreciated the clear communication and detailed explanations provided throughout the installation process.
- Quality of Work: Several reviews highlighted the high quality of the solar installations, noting that the systems were installed efficiently and functioned well.
- Customer Service: Positive feedback often mentioned the friendly and helpful customer service, with staff going above and beyond to ensure customer satisfaction.
Negative:
- Scheduling Issues: Some customers experienced delays in the installation schedule, which caused inconvenience.
- Post-Installation Support: A few reviews mentioned difficulties in getting timely support for issues that arose after the installation was completed.
Negative:
- Customer review: My solar system has not been working for the past 6 months. I have contacted BVI Solar several times, and they told me it was the converter that was bad, even though they have not come to check the system out. They mentioned that this part of the system (the converter) has been going bad on several systems. Initially, they said it would be a two to three-week turnaround to replace it. Now, they don’t even have a date. They kept telling me that it was a manufacturer issue and that they didn’t have a day. At this point, they are not even returning my calls anymore.
Positive:
- Work Environment: Many employees appreciate a supportive and collaborative work environment.
- Management: Positive feedback often highlights approachable and understanding management.
- Growth Opportunities: Employees value opportunities for career advancement and professional development.
- Work-Life Balance: Flexible working hours and remote work options are frequently praised.
Negative:
- Workload: Some reviews mention high workloads and stress levels.
- Compensation: There are occasional complaints about salary not matching the industry standards.
- Communication: Issues with internal communication and transparency can be a common concern.
- Training: Some employees feel that the training provided is insufficient for the job requirements.
Positive:
- Professionalism: Many customers praised the professionalism of the BVI Solar team, highlighting their expertise and courteous behavior.
- Efficiency: Reviews often mentioned the efficiency of the installation process, with some customers noting that the job was completed quicker than expected.
- Customer Service: Positive feedback frequently included commendations for the company’s customer service, with representatives being described as helpful and responsive.
Negative:
- Communication Issues: Some customers reported issues with communication, such as delays in responses or lack of updates during the installation process.
- Technical Problems: A few reviews mentioned technical problems with the solar panels post-installation, requiring follow-up visits to resolve.
- Cost Concerns: There were occasional complaints about the cost, with some customers feeling that the pricing was higher than anticipated or not fully transparent.
Positive:
- Professionalism: Customers frequently praise BVI Solar for their professionalism and expertise.
- Timely Installations: Many reviews highlight the company’s ability to complete installations on time.
- Customer Service: Exceptional customer service is a common theme, with clients appreciating the communication and support provided throughout the process.
- Quality Products: BVI Solar is noted for offering high-quality solar solutions and detailed guidance.
Negative:
- Cost: Some customers find the cost of BVI Solar’s services to be on the higher side.
- Availability: A few reviews mention delays in scheduling due to the company’s busy schedule.
Summarizing:
Do we recommend BVI Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, BVI Solar is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, BVI Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
Find the Best Solar Installers Near You