| Fast Facts | |
|---|---|
| Main Office Address | 741 Corporate Cir Unit N, Golden CO, 80401 |
| Website | http://www.gocamsolar.com/ |
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I posted this 6 months ago on different site, they were bugging me fire a review on this site, so…. The actual crew that installed my panels were decent hard working guys, but they seemed to be inefficient which I suspect is a byproduct of the company as a whole. They took an extremely long time to process permits and get on site to do the work (>45 days and yes some of that time is local permitting process). I never received any communications from them directly and my project manager had a very difficult time getting answers from them. I’ve had to panels installed now for 50 days, but only able to produce power for about 16 days (because they didn’t pass inspections 3 times) and I still don’t have access to the online viewing of my system (because I’m apparently not a priority now that they’ve completed installation) I posted this 2 months ago, called the owner as requested and they appeared to care. They said they would work on my system and get things working the way it should be and that’s all that happened. I’d love to say they improved my rating but they dropped the ball again with lack of follow up. Cam has my info and they should call me and find out if I’m happy, not the other way around Approximately 20 weeks after the install date and I have my system fully integrated with my cell phone / internet and am able to monitor it. I really like the final product, however, the slow timing and the lack of communications from Cam’s HQ is frustrating. Hopefully, review like this will kick them in the pants and get them to provide true customer service, because I believe they have a good company that does good work, but something is disconnected within it.
CS had the best rate (3% x 20 years) but literally never gave any heads up when they’d install, accidentally charged me for an internal conduit (they took it off), and installer errors x 3 (failed to connect system, didn’t tag system, installed wrong power box for Xcel) meant my system was delayed 1.5 months before Xcel would turn it on. Work quality seems good, however, it was remarkably poorly organized communication wise, and I’m annoyed I was paying a solar loan 2 months before I actually ever got solar power. This was all in 2019, pre-covid.
CamSolar was best from start to finish. No pressure sales but responsive. Answered all questions and cut through the nonsense. They explained sizing and expectations took care of permitting and HOA with no hassle and then installed in less than a day. Finally they made inspection easy for startup. Best of all they included online app and can always know how its doing.
We chose Cam for our project as they had the best combination of quality materials, good review, and reasonable (not the cheapest, but not the most expensive either). They showed up when scheduled, completed the work as agreed and planned, except where Mother Nature caused some delays. We have been happy with our system thus far and are looking forward to many years of lowered utility costs in the future.
The rep. that came and presented the package to us did a great job, without pressuring us into buying. We had several companies come out, so we could compare prices and services, and decided to go with CAM Solar. We have saved over $100.00 per month on our electric bill almost every month since then. We’re didn’t purchase a battery, or we would have saved even more. The company responded to each and every concern or question that we had quickly, and they solved each of them with haste. The only thing we’re had a problem with was the financing. The interest was ridiculous, so we refinanced our home to pay for it, but I wouldn’t say that was the fault of CAM Solar.
The rep. that came and presented the package to us did a great job, without pressuring us into buying. We had several companies come out, so we could compare prices and services, and decided to go with CAM Solar. We have saved over $100.00 per month on our electric bill almost every month since then. We’re didn’t purchase a battery, or we would have saved even more. The company responded to each and every concern or question that we had quickly, and they solved each of them with haste. The only thing we’re had a problem with was the financing. The interest was ridiculous, so we refinanced our home to pay for it, but I wouldn’t say that was the fault of CAM Solar.