Certasun Overview
Expert Score: 4.7/5
Founded in: 2018
Certasun, established in 2018, has been an active participant in the solar industry,
providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Certasun’s Offerings
Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential solar, Energy monitoring
Online Presence and Engagement: Their website attracts 14361 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across IL, WI, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of A, reflecting their industry compliance and service quality.
Whether you’re considering Certasun for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Certasun Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 3 | 3.5 |
| solarreviews.com | 168 | 4.7 |
| yelp.com | 13 | 3.2 |
| bbb.org | 67 | 4.7 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 3 | 4.6 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 221 | 4.8 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Certasun Reviews
| Company Website | certasun.com |
| Year Founded | 2018 |
| Areas Served | IL, WI |
| Services Offered | Residential solar, Energy monitoring |
| Roofing service | – |
| Panel Options | SunPower, Tesla |
| Battery Installations | SunPower, Tesla |
| Certifications | BBB |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A |
| Warranty | 10 year-guarantee against roof leaks caused by the solar system, 25-year Complete Confidence warranty, 10-years workmanship warranty |
Certasun Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 14,361 | 2 | 21 | 0.65 | 49.96% | 27.67% | 0.63% | 6.02% | 1.75% | 13.96% |
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Certasun Social Media
What do Customers Say about the Certasun?
Positive Reviews:
- They provide residential solar, battery storage, and EV charger installation with integrity and professionalism.
Negative Reviews:
- One customer mentioned that they had a bad experience with the service and warranty.
Positive Reviews:
- Positive reviews highlight the company’s excellent service, quick response, and help with rebates.
- One customer praised their app and the energy production of their panels.
- Another customer appreciated the detailed explanations and professionalism of the staff.
Negative Reviews:
- One customer had a great initial experience but found the sales contact slow to respond and unhelpful when they wanted to add a SunVault battery.
- They also mentioned a lack of communication regarding a defective part.
Positive Reviews:
- Customers have praised Certasun for their professionalism, responsiveness, and quality of service.
- They have also appreciated the company’s assistance with rebates and the performance of their solar panels.
Negative Reviews:
- Some customers have expressed dissatisfaction with the company’s follow-up service.
- There were also complaints about the lack of transparency regarding taxes on rebate money.
Positive Reviews:
- One customer added that he really liked their work. Neat and they are all professional.
- Another customer commented on the extremely easy and trouble-free operation. Very professional and helpful at every stage of the project.
- The customer was satisfied with the company’s work. Certasun was incredibly effective from start to finish.
Negative Reviews:
- However, there was a customer who said that the roof was damaged after the solar panels were installed.
The company could not solve the customer’s problem.
Negative Reviews:
- The customer had a nightmare experience after hiring Certasun for a roof repair.
- The contractor took money for repair materials and disappeared, leaving the customer frustrated and struggling to get a refund.
Positive Reviews:
- Certasun installed two electric car chargers and solar power on the roof. Every process from A to Z was completely painless, transparent and simple.
- The customer liked that the proposal submission process was comprehensive, the management team was responsive, and the employees were knowledgeable and attentive.
Negative Reviews:
- The customer did not like that his consultant was pushy and rude.
Summarizing:
Do we recommend Certasun services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Certasun is distinguished as a Market Leader. Their solid presence in 2 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Certasun stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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Dmytro Kovtoniuk is an SEO and automation specialist at SolarPowerSystems. Dmytro’s experience in solar projects and automation and passion for applying mathematical principles to real-life tasks—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.
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