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We couldn't wait to install solar panels. The time it took to have the panels installed and operational was rather short (about six months). Circa Energy will place a lien on your property if you want to lease the panels, but this information was not disclosed upfront. We discovered this nugget of information in the small print of a legal document. The lien will come into play if you want to refinance or seek a home equity line of credit (Circa Energy will temporarily lift the lien so the bank can approve you, but it will be reinstated after 60 days). The lien will prevent you from selling your house without paying it off. Those thinking about using panels, just a heads up. The sales representative will NOT provide this vital piece of information to you. Even if Circa Energy doesn't label it as such, your bank will likely treat it as such (at least ours did). - Kristian M.

Those solar panel salespeople are dishonest, and installing them will impose a 20-year lien on your home. They also don't warn you that a lien will be placed on your property. Because of this lien, they placed on your property without your knowledge, the sale of your home fell through and you're naturally furious. When you inquire how much it would cost to just purchase these free" solar panels, they immediately hang up on you. Before you accept these "free" solar panels, please read the following. They will place a LIEN on your hard-earned home. That adage about how "nothing in life is free" must be correct." - Damon K.

Worst ever customer service! We've been phoning for two weeks to arrange the removal of the panels after they've been paid for the job since our roof is leaking, but all we get is the runaround from careless outsourced contact centers. So this is the person for you if you want someone careless once they are paid. - Wilson R.

The team that did the installation did a fantastic job. Several times, I've had to do warranty repair on my property and make some modest modifications. As a result, the cost to relocate some conduit and replace some panels on the roof went through the roof. No one in customer service was able to help me. They lack direction from upper management and hence are ill-equipped to deal with customer complaints. Worst customer service ever; wait times on the phone for scheduling and payment exceeded 2 hours. STAY AWAY FROM THIS BUSINESS! - Dexter I.

The very worst business with which I have ever had to deal. Bogus. Hard to grab a hold of and do anything with. Gives you the runaround and never a straight response. Our attorney had trouble reading the contract the former owner signed when we acquired the home from them. KEEP AWAY! It's a bad idea to install solar panels on a three-layer roof that's at least 25 years old since the roof won't last as long as the solar contract. The cost to have the panels taken down and replaced when you get a new roof is about $4,200. It took us approximately 2 months of back-and-forth with them to finally have removal scheduled when we finally got honest answers and realistic quotations of the expense involved. Dissatisfied with the whole business and would never suggest them! - Jacob P.

If you want to go solar, you should go with Circa Energy. When I began researching solar companies, Circa Energy was far beyond everything I had imagined. They completed a difficult task while keeping lines of communication open and being honest. Don't bother looking anyplace else if you're a local to the Annapolis region. Took around ten offers. Nine out of ten companies told me they couldn't accomplish the work I needed and suggested other solutions. Circa delivered exactly what they promised when they promised it and at a fair price. And the fact that it's run by a family warms my heart even more. All of their interactions are infused with genuine concern. If you need help, please consider using Circa. - Porter D.

My family and I would want to express our gratitude to Circa Energy for their prompt, thorough, and honest assistance during a challenging period with our solar panels. After a leak in our bedroom, they came to fix the problem immediately. It was difficult for me to trust someone during the epidemic and invite them into my inner circle. But the owner, Chip, made sure there was always someone working on the roof and protecting the panels. He enlightened us on the ins and outs of solar panels and energy management. He was kind and patient as I explained to him how difficult and upsetting this situation was for me and my loved ones. I was always treated with courtesy and dignity. Elena, the COO, and he were both great to work with in the end. I can't say enough good things about having them maintain or install your solar panels. - Kelvin J.

A friend recommended Circa Energy to me, and they performed a wonderful job from start to finish, even with the flu epidemic getting in the way. The Circa energy team is accommodating and customer-centric; they made suggestions about the right size system for our home, worked around our schedule, and obtained the necessary permits from BGE, the county, and our homeowners' association. We appreciate your assistance in our efforts to reduce our environmental impact. - Noel F.

My solar panels were ready to be installed in only three weeks thanks to the expert team at Circa Energy. The permission process was delayed by around four weeks since the title to my new house had not yet been registered. Both Dennis, my consultant, and Chip and Elena, the company's proprietors, were readily available to keep me apprised of developments throughout the process. They make you feel like part of the family. I'm documenting this amazing opportunity with photographs. - Abram E.

After much consideration, I have concluded that switching to solar power is the best option. Many of my loved ones have switched to solar energy in recent years, and they couldn't be happier with the results. Everyone was pleasantly happy to see their energy expenses drop. I reached out to a few businesses in my area to learn more about the ins and outs of the process (rules, fire risks, aesthetics, permits, etc.). CIRCA's expertise and professionalism were leagues ahead of the rest of the field. The sales consultant, contacted me the night before to confirm our appointment and again on his way to my home to let me know he was running a little late. Professionalism epitomized him. Cory was very helpful in addressing my issues and answering my many questions. Cory was there for me every step of the way when I decided that CIRCA was the business for me. I am thrilled with my new panels and have been singing their praises to anybody who would listen. If you're looking for a solar energy option, CIRCA is who you should go with. I am overjoyed beyond words. Everyone who helped with this, from the salesman to the site surveyor to the installation staff, deserves praise. Many thanks! - Tobias L.

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