Climax Solar Overview
Expert Score: 4.2/5
Founded in: 2010
Service Areas: MI
Services they provide: consultation, energy analysis, Installation, Financing
Certifications & Licences: BBB
Climax Solar, established in 2010, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Climax Solar’s Offerings
Customer Experience: With an average rating of 4.2, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including consultation, energy analysis, Installation, Financing.
Online Presence and Engagement: Their website attracts 1459 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across MI, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of NR, reflecting their industry compliance and service quality.
Whether you’re considering Climax Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Climax Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 14 | 2.5 |
| solarreviews.com | 19 | 2.48 |
| yelp.com | 14 | 1.4 |
| bbb.org | 83 | 3.39 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 38 | 3.5 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 738 | 4.4 |
| Expert Score | 4.2 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Climax Solar Reviews
| Company Website | climaxsolar.com |
| Year Founded | 2010 |
| Areas Served | MI |
| Services Offered | consultation, energy analysis, Installation, Financing |
| Roofing service | – |
| Panel Options | – |
| Battery Installations | ENPHASE |
| Certifications | BBB |
| Expands dealership network | – |
| BBB Rating | NR |
| Warranty | – |
Climax Solar Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 3,534 | 0 | 0 | 0.44 | – | 100.00% | – | – | – | – |
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What do Customers Say about the Climax Solar?
Positive Criteria:
- Climax Solar is committed to providing high-quality installations. Their focus on quality ensures that customers receive reliable and efficient solar systems.
- The company emphasizes world-class customer service, which is crucial for a positive experience. Excellent customer support can address any concerns promptly and enhance overall satisfaction.
- EnergySage, the platform where Climax Solar is listed, allows users to get free solar quotes from local installers. Their pre-vetted network of installers competes for business, providing more options and better deals.
Negative Criteria:
- Unfortunately, there are negative reviews for Climax Solar. Some customers have faced challenges related to installation and communication.
- One customer reported issues with improper panel mapping, leading to difficulties in monitoring and servicing the system. Despite seeking help, the owner claimed they were no longer an LG installer and couldn’t assist.
- Another customer expressed frustration with the high monthly payment after installing solar panels. Their electric bill remained high, impacting the overall cost savings.
Positive Criteria:
- Some customers have positive experiences with Climax Solar. For instance, Steve Ketchum provided excellent service, answering detailed questions about solar systems.
- The company emphasizes world-class customer service and offers Enphase Energy and SunPower products.
Negative Criteria:
- Unfortunately, there are several negative reviews:
- Improper Installation: One customer faced issues with panel mapping, leading to difficulties in monitoring and servicing the system. Despite seeking help, the owner claimed they were no longer an LG installer and couldn’t assist.
- Failed Panels: Climax Solar replaced a working panel with an incorrect-sized one, resulting in two failed panels. The system cannot be monitored or serviced correctly due to improper installation.
- Lack of Response: The owner, customer service reps, and management did not respond to inquiries about LG battery installation or mediation meetings as directed in the contract.
- Concerns About Battery Refund: The customer purchased a $12,000 battery and seeks a refund. Even if it’s a warranty issue, LG’s 25-year warranty should cover it.
- Customers appreciate the company’s focus on quality installations and world-class customer service.
- Climax Solar’s average solar cost in Michigan is $13,769 for a 7 kW system, with a 10-year payback period and estimated net savings of $23,652 over 25 years.
- Unfortunately, specific negative reviews are not mentioned in this source.
BBB Accreditation and Revocation:
- Climax Solar is a provider of residential solar solutions. They emphasize quality installations and world-class customer service.
- Unfortunately, their BBB accreditation was revoked on 02/29/2024 due to failure to adhere to BBB requirements. Specifically:
- The business did not provide professional responses to complaints.
- They did not approach business dealings with integrity and good faith.
- Involvement in activities that adversely affected the public image of BBB or its accredited businesses was observed.
- Additionally, on 04/24/2024, Climax Solar filed for reorganization under Chapter 11 of the federal Bankruptcy Act.
- Some employees appreciate the company’s focus on becoming one of the largest solar energy companies in the nation. Climax Solar aims to find motivated individuals who want to succeed financially.
- Positive reviews highlight high expectations and potential rewards for motivated employees.
- Some reviews mention challenges related to high expectations and a potential “bait and switch” approach.
- The company struggles with employee retention due to issues like a lack of transparency.
Positive Criteria:
- Climax Solar emphasizes quality installations and world-class customer service. They aim to provide an exceptional solar experience for homeowners.
- Their Solar Showroom offers a hands-on demonstration of a wide array of solar panels. Knowledgeable solar experts are available to provide valuable insights and help customers make informed decisions about the best solar system for their unique needs.
- The company offers a free energy savings estimate to help homeowners start saving on their energy bills.
- Installation day is hassle-free, as Climax Solar handles all the permitting applications.
Negative Criteria:
- Unfortunately, specific negative reviews are not mentioned in this source. However, individual experiences may vary, and it’s essential to explore other platforms for a comprehensive view of customer feedback.
Summarizing:
Do we recommend Climax Solar services?
Expert Choice
Climax Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 states. With a foundation dating back to 2010 and a commitment to not using subcontractors, Climax Solar offers warranties ranging from – years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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