CMI Solar & Electric review

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CMI Solar & Electric Review

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"This is a significant electrical firm. We had a couple of inexperienced novice electricians working on our property under the watchful eye of a seasoned specialist. Therefore, the best workers are assigned to commercial projects, while new hires are educated in the residential sector. I will not get into specifics, but if you go with them, make it clear that you do not want your home utilized as a training ground for new hires. We paid a premium amount but were not provided with a premium experience." - Russell

"I was hoping to establish commercial relations with this firm. I spoke with a lovely girl from their office who was really helpful and kind on the phone. Sent my electric bill by email. That was nearly a month ago. I have phoned twice to proactively get in touch with you. Every time I call, I get a kind greeting but am told that the owner will be given my name and would contact me back to discuss the idea. Fought for Tesla and won. I was hoping to partner with this organization, but I was unable to get my hands on the information I needed to evaluate their feasibility, budget, and next steps." - Witman

"CMI Solar & Electric was contracted to put solar panels on the roof of my home. The experts were skilled and efficient, so the installation went off without a hitch. Their client assistance, however, was problematic for me. Getting a reply to my questions took longer than I anticipated, and there were a few misunderstandings along the process. The solar panels are doing their job, however we would have preferred faster responses from customer support." - Prescott

"Last year, I had solar panels put up by CMI Solar & Electric at my home. The installation crew showed up on schedule and got the job done quickly and competently. But I have seen that the solar panels' output is not as good as I have imagined. Energy output has been little below projections made during the preliminary discussion. Even though I am still seeing power cost savings, I had hoped for more from the system after the sales pitch. The experience is about par all things considered." - Oberon

"Unfortunately, I was not impressed with CMI Solar & Electric. When it came time for the installation, however, the sales rep's pleasant demeanor and assurances proved to be empty. The professionals were tardy, thus the setup was poor and took longer than necessary. There were several problems with the system because of the poor wiring. Even after many visits from their personnel, the system is still not functioning at full capacity. Because of their unprofessionalism and unreliability, I am sorry I went with CMI Solar & Electric to install my solar panels." - Alberta

"Years ago, we had CMI install our solar panel system, and we have been delighted with it ever since. We had requested for their assistance earlier this year in connecting a generator. For the last several weeks, everything has been OK. After getting in touch with CMI, the issue was quickly resolved. We are grateful for the professionalism they shown throughout the installation and their determination to fix any problems that may have arisen." - Nancy

"From the first inspection to ongoing support long after the system was installed, CMI offered exceptional service throughout the full solar journey. They work closely with their clients and provide them with high-quality, personalized recommendations at all times. I called them up when I felt I had an issue, and they came right out to help me. They promptly discovered the issue and, despite the fact that it had nothing to do with their job, gave me useful advice on how to fix it. I have nothing but praise for this company because of the quality of service they always provide." - Byrds

"Located in Newark, Delaware, CMI is a small company owned by a proud family. The sales procedure was quite thorough. A technician from CMI came to my house to sketch up plans and calculate the potential for electricity generation. An expert electrician answered all of my inquiries promptly and to my satisfaction. I had done my research and was hoping for some reassurance that subpar workmanship like exposed conduit and cheap materials would not be part of my experience. There was no need for any additional warranties due to the great guarantee provided by the high-quality panels and inverter included in the package. Lauren, the project manager, is like family and always makes sure things get done. I did some more stuff that was not in the original scope, and they happily included it in. Lauren walked me through all the papers that Delmarva Power needed. Everything was taken at face value without a hitch. My soul system was built in two days by a punctual and meticulous crew. The electrical inspector was familiar with the lead electrician and gave me a glowing report on his work immediately. While he found some comparable work elsewhere, he also found others that didn't. As part of the project's wrap-up, the company's owner visited our house, where he provided an in-depth tutorial on the system and a binder including all relevant paperwork. Initially, I could not believe that the only thing I would need to keep in mind was the power button. He explained why regular upkeep was unnecessary and costly. He presented us with custom CMI coffee mugs and baseball caps as a pleasant surprise. Lauren keeps in touch with us to provide ongoing support with submitting SREC paperwork and finishing off the Delmarva rebate check process. Overall, I am overjoyed to have found a local firm I could deal with that exceeded my expectations. I wholeheartedly endorse them." - Clara

"CMI provided a comprehensive overview of solar energy, including how it works, the options for solar panels and inverters, the price, the payment and installation timeline, the invoicing from the power provider, and the SREC market. At our initial meeting, we asked over fifty questions; Mr. Davis addressed all of them except the one concerning SREC sales, which was resolved the following day by a phone call from their SREC specialist. The installation was finished on schedule despite the record-breaking cold and light snowfall. After the work was done, an employee toured the site and cleaned up any remaining garbage or wire scraps that had been left behind during the installation process. As the installer, I would not have done it. At the SREC auction hosted by our electricity provider, they also handled all the necessary paperwork on our behalf. All we can say is that this is how things are in the state of Delaware. Plus, it is reasonably priced. Staff members are kind, knowledgeable, and unobtrusive. Whenever there was an issue with the system reporting to our monitoring site, CMI came back until the issue was resolved. We had no production loss as a result of this issue; rather, it affected only the owner's access to the location where the system is monitored. Emergency assistance is available anytime, day or night. I have no issues about recommending CMI to anybody seeking for a solar installation and have done so to everyone who have inquired about our system. CMI also installed a whole-house generator for us and ran an electric dryer's dedicated line, and in both cases, they provided exceptional service." - Lucy

"After having CMI build a whole-house generator, it has been working well for the last seven years. Matt, the technician, was very kind and helpful when our air conditioner broke down during a tropical storm. He arrived at our house within two hours. He quickly identified the issue and ordered the necessary component, expressing concern that its timely arrival would be jeopardized by COVID (it wasn't). They are really quick to respond, even on the weekend they responded my messages. You will not find a better mix of quality work and attentive attention from a contractor than what they provide. This is a modest company maintained by a trustworthy family; I have no reservations about recommending them to anybody." - Whitney

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