Multi-Location Company.
EFS Energy Overview
Expert Score: 4.3/5
Founded in: 2011
EFS Energy, established in 2011, has been an active participant in the solar industry, providing services across 3 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: EFS Energy’s Offerings
Customer Experience: With an average rating of 4.3, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential Solar Projects: They work on both large and small residential projects. Agricultural Solar Projects: They have experience in agricultural projects. Business Solar Projects: They cater to business needs as well. Customer Support: They provide support throughout the process, from quote generation to installation.
Online Presence and Engagement: Their website attracts 1647 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across IL, KS, MS, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NAPCEP, SEIA, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering EFS Energy for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
EFS Energy Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 1 | 5.0 |
| solarreviews.com | 5 | 4.0 |
| yelp.com | 3 | 4.7 |
| bbb.org | 1 | 1.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 5 | 4.6 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 2 | 5.0 |
| birdeye.com | 63 | 4.3 |
| Google reviews | 31 | 4.2 |
| Expert Score | 4.3 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
EFS Energy Reviews
| Company Website | efsenergy.com |
| Year Founded | 2011 |
| Areas Served | IL, KS, MS |
| Services Offered | Residential Solar Projects: They work on both large and small residential projects. Agricultural Solar Projects: They have experience in agricultural projects. Business Solar Projects: They cater to business needs as well. Customer Support: They provide support throughout the process, from quote generation to installation. |
| Roofing service | – |
| Panel Options | Silfab Elite, Tesla |
| Battery Installations | Enphase, Tesla |
| Certifications | NAPCEP, SEIA |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | 25-year production warranties, 10-year workmanship warranty |
EFS Energy Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,647 | 2 | 46 | 0.5 | 20.91% | 66.72% | 0.54% | 5.08% | 0.04% | 6.71% |
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EFS Energy Social Media
What do Customers Say about the EFS Energy?
Positive reviews:
- Customers appreciate the quality of service and the responsiveness of the team.
- One customer praised the professionalism of the installation team and their quick response to a system issue.
- It was mentioned that the system was not producing as much energy as originally claimed. However, EFS Energy promptly addressed this issue.
Positive reviews:
- Positive reviews highlight EFS Energy’s use of drone technology for roof mapping, efficient installation crew, and professional subcontractor work.
- Customers appreciated the company’s thoroughness in dealing with permits and inspectors.
- They also praised the company’s transparency and education on the benefits, limitations, and costs of solar power systems.
Positive reviews:
- The customer commented that EFS has proven to be a company that provides more services.
- Another customer wrote that Josh was on time and very professional. His house was old with many electrical problems, fortunately they were able to diagnose them, which required more than just a visit to the service center. He came on time and fixed what he could.
Positive reviews:
- Employees appreciate the rewarding work and the positive impact on the planet.
- They value the team mentality, fast-paced environment, and growth opportunities.
- The flexible work hours and understanding for family matters are also appreciated.
- The competitive wages and opportunity to grow within the company are highlighted.
Negative reviews:
- Some employees mention small company issues and the need to wear many hats.
- There are mentions of internal stress between departments and poor inter-office communication.
- Some employees express dissatisfaction with the management and lack of expense reimbursements.
- There are also concerns about poor leadership and failure to recognize and prioritize impactful issues for the company.
Positive reviews:
- A customer appreciated EFS Energy’s professionalism and dedication to the solar effort. He found their communication prompt and their planning & execution thorough & timely.
- Another customer had a warranty issue with the inverters installed by a different company. He found EFS Energy willing to do the work and deal directly with the manufacturer. He was happy with the service EFS provided.
Positive reviews:
- The customer commented that the process went very well from the proposal to the final installation.
- The crew was professional, efficient, and the quality of work was excellent. Production since installation has been pretty darn close to forecast and the customer is very happy and satisfied that they made the investment.
Negative reviews:
- The customer failed to return his deposit, after the company noted that the price may be higher than in the proposal.
- Another customer encountered service problems.
There were problems with payment and installation deadlines.
Summarizing:
Do we recommend EFS Energy services?
Expert Choice
EFS Energy is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 3 states. With a foundation dating back to 2011 and a commitment to not using subcontractors, EFS Energy offers warranties ranging from 10 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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