Emerald Energy Overview
Expert Score: 5.0/5
Founded in: 2009
Emerald Energy, established in 2009, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Emerald Energy’s Offerings
Customer Experience: With an average rating of 5.0, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation: Design and installation of solar photovoltaic (PV) systems for residential, commercial, and off-grid applications. Solar Battery Systems: Integration of home battery systems with solar installations to enhance energy independence. Consulting Services: Expert consulting to guide customers through the solar energy process, including system design and financing options. Turnkey Installations: Full-service installations that cover all aspects of solar project execution. Energy Efficiency Solutions: General contracting services that improve home energy efficiency alongside solar installations. Financing Options: Assistance with financing solutions, including zero money down and no interest financing plans to make solar investments more accessible.
Online Presence and Engagement: Their website attracts 815 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across NC, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, NABCEP, SEIA, American Solar Energy Society, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Emerald Energy for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Emerald Energy Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 110 | 5.0 |
| solarreviews.com | 39 | 4.64 |
| yelp.com | No reviews | No reviews |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 2 | 4.5 |
| birdeye.com | 129 | 5.0 |
| Google reviews | 120 | 5.0 |
| Expert Score | 5.0 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Emerald Energy Reviews
| Company Website | emeraldenergync.com |
| Year Founded | 2009 |
| Areas Served | NC |
| Services Offered | Solar Panel Installation: Design and installation of solar photovoltaic (PV) systems for residential, commercial, and off-grid applications. Solar Battery Systems: Integration of home battery systems with solar installations to enhance energy independence. Consulting Services: Expert consulting to guide customers through the solar energy process, including system design and financing options. Turnkey Installations: Full-service installations that cover all aspects of solar project execution. Energy Efficiency Solutions: General contracting services that improve home energy efficiency alongside solar installations. Financing Options: Assistance with financing solutions, including zero money down and no interest financing plans to make solar investments more accessible. |
| Roofing service | – |
| Tesla energy equipment installation | yes |
| Panel Options | REC |
| Battery Installations | Sol-Ark, Tesla Powerwall 2, LG Chem Resu Battery, Generac PWRcell, sonnen. |
| Certifications | BBB, NABCEP, SEIA, American Solar Energy Society |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | 25-Year Penetration Warranty, 10-Year Service on PV Components |
Emerald Energy Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,140 | 1 | 20 | 0.49 | 0.43% | 98.75% | 0.04% | 0.35% | 0.00% | 0.43% |
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Emerald Energy Social Media
What do Customers Say about the Emerald Energy?
energysage.com
Positive reviews:
- Many customers praised the company’s responsive and respectful communication. They appreciated the face-to-face consultations, which contrasted with other companies that handled inquiries solely via email or phone.
- Reviewers highlighted the efficiency of the installation process and the professionalism of the team. One customer noted that Emerald Energy monitored their solar output and proactively addressed a drop in efficiency, demonstrating their commitment to customer care.
- Customers were impressed by the clear explanations regarding equipment options and costs, with no aggressive sales tactics. They felt well-informed about the best solar panel placements for optimal performance.
solarreviews.com
Positive reviews:
- Emerald Energy’s representatives, including the owners, were praised for their extensive knowledge of solar technology, from panels to inverters and batteries. They helped customers understand the various components and options available to meet their goals.
- Emerald Energy was able to start work quickly, with some customers citing that other companies had several months of backlog. The installation process was meticulous, with in-house personnel handling all critical work. The company also handled the necessary approvals and inspections efficiently.
- Emerald Energy’s personnel were always available to answer questions and provide explanations throughout the process, from the initial consultation to post-installation support. Customers appreciated the company’s responsiveness and willingness to address any concerns.
- One customer noted that Emerald Energy’s pricing was competitive compared to other companies they had considered.
yelp.com
No reviews
consumeraffairs.com
No reviews
bbb.org
No reviews
trustpilot.com
No reviews
indeed.com
No reviews
angi.com
Positive reviews:
- Positive reviews highlight Emerald Energy’s attention to detail, timely completion of projects, and the expertise of their technicians.
- Customers appreciate the company’s commitment to cleanliness and the care they take to protect their property during installations.
- Many customers also note that Emerald Energy’s pricing is competitive and that they provide clear explanations of the work required.
Negative reviews:
- Some negative reviews mention issues with communication, such as difficulty reaching the company or not receiving timely responses to inquiries.
- A few customers have also reported problems with the quality of the work performed or the durability of the installed equipment.
- In a small number of cases, customers have expressed dissatisfaction with the company’s responsiveness to address any issues that arose after the initial installation.
birdeye.com
No reviews
Google Reviews
Positive reviews:
- Emerald Energy provides high-quality service, evidenced by their quick turnaround for inverter replacements, making systems fully functional within just a few days. Their installations, like a 10KW system, have been praised for being timely and professional, with flawless performance for over three years.
- Customers report high satisfaction, noting that Emerald Energy is reliable, honest, and operates with integrity. John and Brandon, in particular, are highlighted for their knowledge and ability to thoroughly answer questions.
- The company offers exceptional customer support with great communication and prompt responses to calls. Their service and warranty support stand out as superior to others in the industry.
Summarizing:
Do we recommend Emerald Energy services?
Expert Choice
Emerald Energy is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 states. With a foundation dating back to 2009 and a commitment to not using subcontractors, Emerald Energy offers warranties ranging from 25-years workmanship for your solar system years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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