Got Watts Electric review

Positive Aspects:

• Professionalism and Expertise: Clients consistently praised the team’s technical competence, especially with electrical and solar installations.
• High-Quality Workmanship: Clean and aesthetically pleasing installations, such as hidden conduits and well-placed solar arrays, were frequently highlighted.
• Customer Service Excellence: The staff was frequently described as professional, honest, and helpful, with several specific employees receiving individual commendations.
• Efficient Process: Seamless handling of permits, inspections, and paperwork alleviated stress for many clients.

Negative Aspects:

• Material Defects: Occasional issues with defective materials (e.g., solar panel frames) were noted but were resolved to clients’ satisfaction.

Positive Aspects

• Professionalism and Expertise: Many noted the thorough explanations provided by the team regarding system setups, options, and monitoring tools.
• High-Quality Workmanship: Attention to detail, including resolving roof tile issues and ensuring compliance with local regulations, impressed many customers.
• Customer Service Excellence: Clients appreciated the team’s friendliness, responsiveness, and willingness to address unique situations or concerns.
• Efficient Process: Fast project turnaround times, from contract signing to installation, stood out, particularly when compared to competitors.
• Value for Money: Competitive pricing combined with superior quality materials and service.

Negative Aspects:

• Complex Rebate Processes: The California battery rebate program was described as overly complex and frustrating, making it less appealing as an incentive.
• Communication Hiccups: A few clients mentioned minor delays or miscommunications during the project but noted these were eventually resolved with transparency.
• Project Delays: External factors, such as societal disruptions, led to delays for some projects, though clients acknowledged the team’s efforts to mitigate issues.

Positive Aspects:

• Responsiveness: The company’s quick response to issues and flexibility in resolving challenges was frequently noted, even during complex or time-sensitive projects.
• Customer-Centric Approach: Clients valued the team’s willingness to accommodate requests, resolve issues promptly, and provide tailored solutions based on specific needs.
• Transparency and Honesty: Detailed and honest recommendations about products and services were appreciated.
• Dedication: Instances of going above and beyond, such as thorough planning, addressing post-installation questions, or assisting with technical challenges, were highly appreciated.
• Team Collaboration: Multiple clients praised the cohesive teamwork and friendly atmosphere among workers during installations.

Negative Aspects:

• Post-Installation Cleanup: A few clients expressed disappointment with the cleanup process after installation, mentioning leftover debris such as wire bits and drywall dust.
• Service Fee for Small Projects: One customer noted a service fee for smaller projects, though they acknowledged the overall value.
• Challenges During Retrofit Projects: While issues were resolved, some clients mentioned initial hurdles in retrofit projects, which required additional effort to address.

Expert Choice

Got Watts Electric is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2009 and a commitment to not using subcontractors, Got Watts Electric offers warranties ranging from 30 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.

Learn more: How We Classify Solar Installers: What Matters Most?

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