Great Basin Solar review

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Great Basin Solar Review

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"Great Basin Solar did a terrible job installing my solar panels. After running the cable the entire length of my roof three times and hiding it each time, they were never able to hook up all the solar panels. The county inspector said it was shoddy work, and we spent a week cleaning up the debris they dumped off the roof and didn't clean it up. When they were replacing the electrical panel in my garage, they also drilled a huge hole in the wall and left it open. I've been trying to contact them for a week now, but all I get is a recording that says they are trying to call someone to fix the problem and will let me know as soon as they do. If you are looking for the worst solar panel installation option, these are the guys to call." - Trey P.

"This is without a doubt the worst business I have ever had to deal with. Unprofessional, dishonest, and they'll keep giving you the runaround. I have been waiting for solar for almost six months now. Rats got into my attic because the people that broke my stucco left the opening uncovered. Keeping it under control has cost me a little fortune. I have already paid three utility bills totaling over $4,000 since signing the contract. My choice to work with this firm was the worst of my life. Please, for the love of God, don't utilize this service. They responded to this post by incorrectly calling me Samantha instead of Sebastian." - Danny F.

"The solar business I used to have a horrible experience with. They accepted my cash and made empty assurances that my solar panels will be operational in a matter of months. The setup process, however, took nearly a year. They even paid someone with a history of domestic violence and other crimes to suggest me to them so they could sell me the solar panels. My home was damaged during installation, and when it came time to switch on my solar panels, they kept me hostage until I paid the remaining balance. I cannot stress enough how unwise it would be to work with this firm. They are reckless, immoral, and a threat to society as a whole. Ignore it!" - Jakob M.

"Cease and desist!!! My roof has been leaking for months, and despite the best efforts of three repairmen, the problem persists. Second, they promised me I wouldn't have to make payments until my solar panels began generating, which was a complete and utter fabrication. The solar panels were erected in October of 2021, but they have yet to be wired and put into production, and water continues to seep through to my upper floor. THEY ARE THE WORST!!!! GET OUT OF HERE!!!" - Paxton N.

"This contractor is easily the worst one I've ever had to deal with. They never seem to get things done on time. Their ability to converse is nonexistent. They're using employees' personal mobile phones to contact you rather than the office line. I'm sorry, but I usually ignore calls from unfamiliar numbers. Someone will be out in the morning after listening to the message. I'm sorry to interrupt, but are you familiar with the concept of making an appointment? If you become tired of doing nothing and decide to go to work for the day, it won't change anything in your life. The time required to install the solar batteries was excessive. The results of the job were dismal." - Darius E.

"We decided to choose Great Basin Solar after reading several positive reviews about them online. The staff was responsive by phone and email from the time we first contacted them until the job was completed. The online proposal review meeting was more helpful than the in-person meeting. Detailed information about Great Basin was provided, including a detailed description of the process from start to finish (including cost breakdown, HOA approval process, transition to NV Energy, projected down payment, overhead view of the planned solar array, and a preview of the system app for smartphones). We were also assured that installation and maintenance would be done by their own technicians, not outsourced to contractors. Frequent emails and phone calls from Great Basin kept us informed, which was a nice departure from the norm where customers have to take the initiative themselves to find out about their orders. The installation was done neatly and efficiently. Please feel free to contact Great Basin Solar. We can say with confidence that their service will exceed your expectations." - Drew H.

"I wholeheartedly support and promote Great Basin Solar. We solicited bids from three companies and ultimately settled on Great Basin Solar because of their expert service, high quality products, and positive online reputation. In every way, it exceeded our expectations. The city, our HOA, and the power supplier were on top of everything thanks to Luca's efficient coordination and behind-the-scenes negotiations. The crew arrived on time, finished the job in less than two days and left no mess behind. Great Basin Solar is the place to be if you are considering solar power." - Frank J.

"Our interaction with Great Basin Solar was amazing, from the first phone call until today. The two guys I spoke with and both were very professional and provided excellent service. The entire procedure, from application to permitting, was quick and easy. Over the past few months, with the exception of an internet outage that was not Great Basin Solar's fault, our panels have worked as expected. And if there were problems, they responded within minutes and fixed everything. Thank you very, very much!" - Derrick E.

"Everyone on the team did a great job and helped me set up the whole system. Working with the team was easy. They set up a meeting with me to learn about my requirements, drew the drawings, got the necessary licenses, and did the required inspections. They provided a competitive quote and finished the job 10 weeks ahead of schedule. I expect significant annual savings on my energy bills. We appreciate the smooth commercial transaction. To anyone thinking about installing a solar energy system, I enthusiastically recommend this company. All of the crew members did a great job and helped me install the entire system. They scheduled a meeting with me to learn about my requirements, drew the drawings, got the necessary licenses, and did the required inspections. They provided a competitive quote and finished the job 10 weeks ahead of schedule. I expect significant annual savings on my energy bills. We appreciate the smooth commercial transaction. To anyone thinking about installing a solar energy system, I enthusiastically recommend this company." - Taylor O.

"The work done by Great Basin Solar exceeded our expectations. Brock used Google Earth imagery to create a blueprint. Nine hours after our initial phone call, he had already helped us fill out a loan application and walked us through a polished online presentation. The installation of the solar panels, like the rest of the operation, went off without a hitch. The Great Basin Solar crew started arriving at 8:30 Tuesday morning and worked nonstop until 6:30pm. They were cooperative and a pleasure to deal with. We are very pleased with the creative solution used to hide the wires connecting the meter and inverter unit in the garage. Two days after the installation Brock brought in a building inspector and now we are just waiting on NV Energy. We are very familiar with construction projects as we recently built our own house. Nothing has ever gone so easily and without a hitch. We highly recommend Great Basin Solar!" - Raul W.

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