🌐 Multi-Location Company.
GreenBrilliance LLC Overview
Expert Score: 4.4/5
Founded in: 2007
GreenBrilliance LLC, established in 2007, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: GreenBrilliance LLC’s Offerings
Customer Experience: With an average rating of 4.4, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential Solar: Solar energy solutions for individual homeowners in the DMV area. Commercial Solar: Solar-powered systems for environmentally conscious businesses. Government Solar Projects: Solar installations and support for government organizations. Align Solar Protection: Protection plans and warranties for solar systems. Service & Maintenance: Ongoing support, repair, and optimization of existing solar installations. Consulting: Expert solar consultation for system design, feasibility, and efficiency. Financing: Easy and flexible financing options for solar installations.
Online Presence and Engagement: Their website attracts 2409 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across VA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, BBB, REC, Tesla, SEIA, ASES, WASEIA, and maintains a BBB rating of B+, reflecting their industry compliance and service quality.
Whether you’re considering GreenBrilliance LLC for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
GreenBrilliance LLC Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 697 | 4.5 |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 48 | 2.4 |
| bbb.org | 86 | 4.2 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 2 | 4.5 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 1 | 1.0 |
| Google reviews | 678 | 4.5 |
| Expert Score | 4.4 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
GreenBrilliance LLC Reviews
| Company Website | greenbrilliance.com |
| Year Founded | 2007 |
| Areas Served | VA |
| Services Offered | Residential Solar: Solar energy solutions for individual homeowners in the DMV area. Commercial Solar: Solar-powered systems for environmentally conscious businesses. Government Solar Projects: Solar installations and support for government organizations. Align Solar Protection: Protection plans and warranties for solar systems. Service & Maintenance: Ongoing support, repair, and optimization of existing solar installations. Consulting: Expert solar consultation for system design, feasibility, and efficiency. Financing: Easy and flexible financing options for solar installations. |
| Roofing service | – |
| Panel Options | Sunnova, Tesla Powerwall, SolarEdge, Enphase |
| Battery Installations | Tesla Powerwall, SolarEdge, Enphase |
| Certifications | NABCEP, BBB, REC, Tesla, SEIA, ASES, WASEIA |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | B+ |
| Warranty | 10-year workmanship warranty |
GreenBrilliance LLC Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 2,409 | 2 | 25 | 0.4 | 47.56% | 24.48% | 0.94% | 7.85% | 0.04% | 19.12% |
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GreenBrilliance LLC Social Media
What do Customers Say about the GreenBrilliance LLC?
energysage.com
Positive Aspects
- High Customer Satisfaction: Most reviewers rated the company 5 out of 5 across value, quality, service, and responsiveness.
- Significant Energy Savings: Multiple customers reported noticeable reductions in energy consumption and monthly electricity bills.
- Strong Customer Support: Staff were described as patient, responsive, and informative throughout the installation and post-installation process.
- Professionalism and Attention to Detail: The team was consistently praised for being thorough, efficient, and committed to quality.
- Effective Communication: Customers felt well-informed during each stage of the project, highlighting transparent and proactive communication.
Negative Aspects
- Minor Variability in Responsiveness: One review noted slightly lower responsiveness and service scores, indicating occasional delays or room for improvement in follow-up communication.
yelp.com
Positive Aspects
- Thorough Installation Process: Some customers reported that GreenBrilliance handled all aspects of installation efficiently—from permits to setup, grid connection, and tax credit documentation.
- Clear and Simple Explanations: A few clients appreciated how clearly the company explained the solar process and benefits, which helped them make informed decisions.
- Support for Sustainability: GreenBrilliance appealed to environmentally conscious customers by promoting solar energy adoption in an accessible manner.
- Fast Installation Timeline: At least one customer noted the installation happened quickly and their system functioned as expected.
Negative Aspects
- Widespread Customer Service Issues: Multiple customers reported unresponsiveness, long delays in communication, ghosting, and lack of accountability, especially post-installation.
- System Failures and Poor Performance: Several systems were reported to be non-functional or underperforming soon after installation, with the company shifting responsibility to manufacturers or failing to provide adequate support.
- Contract and Payment Disputes: Some customers claimed the company altered contract terms after receiving deposits and refused to return payments when contracts were disputed or canceled.
bbb.org
Positive Aspects
- Efficient Installation Teams: Multiple reviews praised the punctuality, professionalism, and cleanliness of the installation crews.
- Clear and Informative Consultations: Sales and consultation staff were noted for their ability to explain complex solar systems in a clear and engaging manner.
- System Performance: Some users reported that their solar panels performed excellently, even exceeding expected electricity generation.
- Customer Support (in some cases): A few customers experienced responsive and helpful post-installation support for minor concerns.
- Eco-Friendly Approach: Customers appreciated the company’s commitment to sustainable practices and environmentally conscious materials.
Negative Aspects
- Excessive Reinstallation Fees: Customers expressed frustration over very high costs for panel removal and reinstallation, especially during roof replacement, with little flexibility due to warranty constraints.
- Warranty-Related Limitations: The requirement to use the company for all maintenance to retain warranty coverage was perceived as restrictive and expensive.
- Roof Damage and Poor Installation Practices: Reports included crushed vents, leftover hardware, and improperly sealed fasteners, causing long-term roof issues.
Google Reviews
Positive Aspects
- Professional Installation Teams: Multiple reviewers praised the installation crews for their professionalism, attention to detail, and courteous behavior.
- Strong Individual Representatives: A specific company representative was frequently recognized for providing consistent support throughout the process, including being responsive even while on vacation.
- Thorough Explanations and Education: Some reviewers felt well-informed, with detailed explanations given in simple terms that helped them understand the solar system and process.
- Smooth Initial Process: Several customers described the permit and installation process as organized, timely (in some cases), and efficient.
- Energy Savings: A number of customers mentioned significant savings on their electricity bills after switching to solar.
Negative Aspects
- Misleading Sales Tactics: Numerous complaints pointed to overpromising from sales reps, including claims of upgraded panels or financial incentives that were not delivered or documented in contracts.
- Non-Responsive Customer Service: Many customers expressed frustration over lack of follow-up, unreturned calls/emails, or difficulty reaching anyone knowledgeable after installation.
- System Performance Issues: Several reviewers reported that their solar panels were non-functional for extended periods, leading to continued high electricity bills and little to no energy production.
Summarizing:
Do we recommend GreenBrilliance LLC services?
Expert Choice
GreenBrilliance LLC is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2007 and a commitment to not using subcontractors, GreenBrilliance LLC offers warranties ranging from 10 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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