High Definition Solar Overview
Expert Score: 3.8/5
Founded in: 2010
High Definition Solar, established in 2010, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: High Definition Solar’s Offerings
Customer Experience: With an average rating of 3.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including On-Site Analysis: They determine the best solar system for your home. Comprehensive Financial Analysis: Assessing financial feasibility. Comprehensive Energy Analysis: Evaluating energy needs. All Necessary Paperwork: Handling permits and documentation. Installation: Executing the installation plan. Final Inspection: Ensuring project completion. 24/7 Online Solar System Monitoring: Monitoring system performance. Easy Financing Options: Flexible payment plans. Transferable Warranties Available: Added peace of mind.
Online Presence and Engagement: Their website attracts 479 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, BBB., and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering High Definition Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
High Definition Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 21 | 4.3 |
| yelp.com | 174 | 3.4 |
| bbb.org | 8 | 2.5 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 73 | 3.9 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 144 | 4.0 |
| Google reviews | 129 | 4.2 |
| Expert Score | 3.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
High Definition Solar Reviews
| Company Website | highdefinitionsolar.com |
| Year Founded | 2010 |
| Areas Served | CA |
| Services Offered | On-Site Analysis: They determine the best solar system for your home. Comprehensive Financial Analysis: Assessing financial feasibility. Comprehensive Energy Analysis: Evaluating energy needs. All Necessary Paperwork: Handling permits and documentation. Installation: Executing the installation plan. Final Inspection: Ensuring project completion. 24/7 Online Solar System Monitoring: Monitoring system performance. Easy Financing Options: Flexible payment plans. Transferable Warranties Available: Added peace of mind. |
| Roofing service | yes |
| Panel Options | Monocrystalline, Polycrystalline, and thin film. |
| Battery Installations | Lithium-Ion Batteries, Lead-Acid Batteries, Flow Batteries |
| Certifications | NABCEP, BBB. |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25-year – Warranty and a 10-year – Workmanship warranty. |
High Definition Solar Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 479 | 1 | 0 | 0.44 | – | 100.00% | – | – | – | – |
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High Definition Solar Social Media
What do Customers Say about the High Definition Solar?
Positive Reviews:
- Customers praised the company’s competence and quick service. They initially hired High Definition Solar for their roof and later added solar panels. Appreciation for the prompt response to service calls and overall competence.
- Positive experience with quality installation, especially on stone-coated steel roofs. Significant reduction in electric bills, even during rainstorms and wind.
Negative Review:
- Dissatisfaction due to three years of missing reports from Enphase and multiple requests for system analysis. Subpar experience.
Positive Aspects:
- HD Solar installed existing solar panels in 2015, and they are still functioning perfectly. This demonstrates their quality workmanship and durability.
- Despite having the right to charge for a visit, HD Solar chose not to do so when assessing a minor roof leak. Their customer-friendly approach is commendable.
- The team at High Definition Solar, including John, Josh, Jairo, and Jake, has been helpful and responsive. Nate, who performed the repair work, was punctual, knowledgeable, and patient in answering questions.
- A successful installation by High Definition Solar has helped offset PG&E price increases, making it a valuable investment.
Negative Aspects:
- Some wiring issues due to squirrels chewing up wires required additional visits for repairs. However, given the company’s responsiveness, the user remains confident that these issues will be promptly addressed.
Positive Reviews:
- Smooth installation process and excellent customer service.
- Exceeded expectations.
Negative Reviews:
- Limited payment options (only outright purchase or financing with a loan).
- Availability may be limited to certain states.
Positive Reviews:
- Some employees appreciate the company’s commitment to fairness and incentives. Hard work is rewarded, and the process works if you trust it.
- The management provides exceptional business coaching, and leads are real. It’s a great place for go-getters and professional closers.
- Employees enjoy a positive working environment, active brain engagement, and close-knit teamwork. The owner/CEO is involved and supportive.
Negative Reviews:
- Some employees feel overwhelmed with excessive workloads. The company may threaten to cast aside those who struggle.
- Around 70% of the systems they install reportedly do not work properly. Additionally, there’s no electrician on their payroll, which is concerning for a solar company.
- While mentorship is strong, some mention that pricing could be more competitive.
Positive Reviews:
- Customers appreciate the company’s commitment to providing high-quality solar installations.
- High Definition Solar is praised for offering affordable solutions to homeowners.
Negative Reviews:
- Some customers mention issues related to communication, such as delays in response or unclear information.
- A few negative reviews highlight delays in installation schedules.
Positive Reviews:
- Customers appreciate that High Definition Solar’s staff promptly address service calls and demonstrate knowledge in their work.
- Customer from San Mateo, California, was impressed with the installation quality, care, and professionalism. No damage or leaks were observed after the solar system installation.
Negative Review:
- A customer reported three years of null or missing reports from Enphase and multiple requests for system analysis due to radical swings in daily production.
Summarizing:
Do we recommend High Definition Solar services?
Average Performer
High Definition Solar, getting our badge of an Average Performer, maintains a presence across 1 state, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.8, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While High Definition Solar might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add High Definition Solar to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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