Joule Energy review

Positive Criteria:

1. Quality Installers: Customers appreciate Joule’s high-quality installation services, with skilled professionals ensuring efficient solar panel setup.
2. Excellent Advice: Reviewers mention receiving valuable advice from the Joule Energy team regarding Solaredge inverters, batteries, and Jinko solar panels.
3. Savings: Many customers report significant savings on their energy bills after installing solar panels, reducing reliance on the grid.

Negative Criteria:

1. Unresponsive Customer Service: A few reviewers express frustration with Joule’s lack of responsiveness, especially when seeking reimbursement for underperformance.
2. Contract Issues: Some customers mention hurdles in fulfilling the contract terms, including delays in deferring loans and discrepancies during installation.

Positive Criteria:

1. Exceptional Cuisine: Reviewers praise Joule’s French-Korean bistro, created by former chefs from Per Se and the Essex House. The reasonably-priced wine list is a highlight.
2. Quality Service: Customers appreciate the attentive service provided by the Joule team during their dining experience.

Positive Reviews:

• Customers appreciate the meticulous work and attention to detail in installations, such as Tesla Powerwall setups and solar panels with battery systems.
• The team is knowledgeable and provides excellent advice on renewable energy solutions.
• Savings from using their services are notable, with reduced reliance on the grid.

Positive Aspects:

1. Tesla Powerwall Install: Customers appreciate the meticulous work and attention to detail in Tesla Powerwall installations by the Joule Energy team. The competitive cost and trouble-free experience contribute to their satisfaction.
2. Solar Installation: Another positive aspect is the installation of solar panels and batteries. Joule Energy provides excellent advice and service, resulting in significant savings by using less energy from the grid. Customers recommend the Solaredge inverter and Jinko solar panels.
3. Quality Workmanship: Customers highlight the quality of work and attention to finish, emphasizing the professionalism of the Joule Energy team.

Negative Aspects:

1. Complexity and Time: Some reviews mention that certain installations, such as ground source heating systems, took longer due to complexity. However, the high-quality work compensated for the extended timeline.
2. Communication: While overall positive, a few reviews touch on communication issues. Clear communication is essential for customer satisfaction.

Positive Aspects:

1. Productive and Fun: Some employees appreciate the company’s positive work environment and clear sense of purpose. The sales team and management are praised for maintaining a strong reputation for reliability and trust among customers.
2. Good Compensation: Joule-Energy offers competitive pay, making it an attractive choice for many workers.
3. Learning Opportunities: Employees have the chance to learn about the solar energy industry and gain experience in installing panels.

Negative Aspects:

1. Work Pressure: Over the years, the pressure to work quickly has increased, which has led some employees to leave. The company pushes employees hard to meet deadlines, which can be stressful.
2. Management Issues: Some reviews mention inexperienced or uncommunicative management, which can impact job satisfaction.
3. Job Safety Concerns: In certain positions, lab practices and safety protocols have been a cause for concern