Milestone Electric Overview
Expert Score: 4.5/5
Founded in: 2003
Milestone Electric, established in 2003, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Milestone Electric’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Consulting and Development: Tailored advice and planning for solar energy projects. Construction of Solar Power Plants: Building solar farms of various sizes, optimized for specific business needs. Battery Storage Solutions: Integration of battery storage systems with solar installations. Operations and Maintenance (O&M): Ensuring smooth and efficient operation of solar systems. System Design: Customized design of photovoltaic (PV) systems to maximize efficiency and output.
Online Presence and Engagement: Their website attracts 1087 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across OR, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Milestone Electric for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Milestone Electric Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 2 | 5.0 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 2 | 4.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 8 | 4.5 |
| Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Milestone Electric Reviews
| Company Website | melectric.com |
| Year Founded | 2003 |
| Areas Served | OR |
| Services Offered | Consulting and Development: Tailored advice and planning for solar energy projects. Construction of Solar Power Plants: Building solar farms of various sizes, optimized for specific business needs. Battery Storage Solutions: Integration of battery storage systems with solar installations. Operations and Maintenance (O&M): Ensuring smooth and efficient operation of solar systems. System Design: Customized design of photovoltaic (PV) systems to maximize efficiency and output. |
| Roofing service | – |
| Panel Options | Monocrystalline, Polycrystalline, Thin-Film Solar Panels |
| Battery Installations | Lead-acid batteries, lithium-ion batteries |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | – |
Milestone Electric Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,087 | 3 | 113 | 0.32 | 43.45% | 36.84% | 0.59% | 11.62% | 0.20% | 6.35% |
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What do Customers Say about the Milestone Electric?
Positive Aspects:
- Professional Service: Customers appreciated the professionalism of the technicians. For instance, Johnathon Figueroa was described as polite and professional during a repair visit.
- Knowledgeable Technicians: The electricians were knowledgeable and thorough in their work, explaining potential issues without pressure.
- Timeliness: Milestone showed up within the provided time frame for appointments.
Negative Aspects:
- Scams and Overcharging: Some customers felt that Milestone engaged in deceptive practices. They mentioned monthly payments without clear benefits and high diagnostic fees. Additionally, there were complaints about overcharging for services, such as a $1000 charge for reconnecting AC ducts that still didn’t fix the issue.
- Quality Issues: Milestone was criticized for subpar workmanship. One customer reported that the AC compressors were not properly connected, even after paying for repairs.
- Contracting Out Work: Some customers expressed frustration that Milestone contracted other companies for most of their work, including drywall repair.
Positive Aspects:
- A customer in Southlake praised the technician, Johnathon Figueroa, for being polite, professional, and completing requested work satisfactorily within a 2-hour time frame.
- Customers appreciate that Milestone’s electricians are punctual, knowledgeable, and thorough in their work, explaining potential issues without pressure.
Negative Aspects:
- Some customers feel that Milestone engages in deceptive practices. One user mentioned that the company specializes in scamming older people by charging a diagnostic fee even after monthly payments. They also contract other companies for most of their work and fail to address arising problems effectively.
- Another customer reported overcharging for a new electrical panel installation, which was placed outside, potentially compromising security.
Positive Aspects:
- Customers appreciate the professionalism of Milestone’s electricians. They are punctual, knowledgeable, and thorough in their work, explaining potential issues without pressure.
- A specific technician, Johnathon Figueroa, received praise for being polite, professional, and completing requested work satisfactorily within a 2-hour time frame.
Negative Aspects:
- Some customers express concerns about deceptive practices. Milestone allegedly charges a diagnostic fee even after monthly payments, and there are questions about the purpose of these payments. Additionally, the company contracts other companies for most of their work and fails to address arising problems effectively.
- Overcharging is another issue. One customer reported being charged excessively for a new electrical panel installation, which was placed outside, potentially compromising security.
Summarizing:
Do we recommend Milestone Electric services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Milestone Electric is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Milestone Electric stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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Dmytro Kovtoniuk is an SEO and automation specialist at SolarPowerSystems. Dmytro’s experience in solar projects and automation and passion for applying mathematical principles to real-life tasks—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.
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