Millstream Construction Overview
Expert Score: 4.8/5
Founded in: 2007
Millstream Construction, established in 2007, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Millstream Construction’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Roof Repair, Roof Replacement, Roof Inspection, Commercial Roofing, Insurance Claims, Windows, Doors, and Insulation, Solar Panels, HVAC Services, Financing
Online Presence and Engagement: Their website attracts 7420 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CT, MA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Millstream Construction for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Millstream Construction Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 16 | 4.4 |
| bbb.org | 30 | 4.8 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 72 | 4.7 |
| birdeye.com | 358 | 4.9 |
| Google reviews | 275 | 4.8 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Millstream Construction Reviews
| Company Website | millstreamco.com |
| Year Founded | 2007 |
| Areas Served | CT, MA |
| Services Offered | Roof Repair, Roof Replacement, Roof Inspection, Commercial Roofing, Insurance Claims, Windows, Doors, and Insulation, Solar Panels, HVAC Services, Financing |
| Roofing service | yes |
| Panel Options | Panasonic |
| Battery Installations | EverVolt |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | – |
Millstream Construction Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 7,420 | 1 | 12 | 0.91 | 18.91% | 68.43% | 0.52% | 5.00% | 0.04% | 7.10% |
How much is your electricity bill per month?
Help us understand what you`re currently spending
Millstream Construction Social Media
What do Customers Say about the Millstream Construction?
yelp.com
Positive Aspects:
- Friendly Service: Customers appreciate the friendly and easy-to-work-with approach.
- Exceptional Work: The workers did an excellent job, especially when replacing skylights and performing partial roofing work.
- Professionalism: Millstream Construction delivers on promises, uses quality products, and ensures customer satisfaction.
Negative Aspects:
- Miscommunication: Some customers experienced confusion during the sales agent’s phone calls, leading to incorrect information and unexpected charges.
- Lack of Transparency: A few reviews mention issues with billing, such as unexpected charges without proper alerts or invoices.
bbb.org
Positive Aspects:
- Top-Quality Service: Customers praised the professional and timely service provided by Millstream Construction. They found the team efficient and responsive, especially when dealing with insurance claims after a kitchen fire.
- Reasonable Prices: Despite the current high costs of building materials, Millstream Construction offered quality work at reasonable prices.
- Excellent Communication: The team communicated effectively, ensuring a smooth process from start to finish.
angi.com
Positive Aspects:
- Efficient Service: Customers appreciate that Millstream Construction gets the job done promptly. They complete projects quickly and efficiently, ensuring customer satisfaction.
- Quality Work: Reviewers highlight the top-quality service provided by Millstream Construction. Whether it’s roof repair or replacement, customers find their work impressive.
- Professionalism: The team at Millstream Construction is professional and confident in their decisions. They communicate effectively and ensure a smooth process.
birdeye.com
Positive Aspects:
- Great Service: Many users appreciate Birdeye’s services, including tech support and customer service. They find it helpful for their businesses.
- Increased Interaction: Some users mention that Birdeye has helped them increase interaction with customers. They love seeing daily reviews and taking action when needed.
- Convenient Communication: Birdeye offers a convenient way to communicate with customers via text, which has positively impacted businesses.
Negative Aspects:
- Cancellation Difficulties: One user had difficulties canceling their contract with Birdeye. Despite multiple email requests not to renew, they were still locked in. The cancellation process was frustrating for this user.
Google Reviews
Positive Aspects:
- Convenient Management: Google My Business brings together all the ways Google can help businesses shine in one easy-to-use location. Users appreciate the convenience of editing business information, sharing updates, and getting insights on how people find their business—all from a single dashboard.
- Mobile-Friendly: The Google My Business app allows business owners to manage their business on the go. They can check customer insights, update business hours, and share photos directly from their phone or tablet.
- Insights on Customers: Business owners gain valuable insights into how people find their business and interact with their content. Metrics like views and clicks help them understand their online presence and reach the right customers.
Negative Aspects:
- Review Management Challenges: Some users report difficulties managing reviews. While Google My Business provides a centralized location for review responses, handling negative feedback effectively can be challenging.
- Review Removal Process: Although Google My Business offers automated self-help flows for reporting review removals, some users find the process cumbersome and time-consuming.
Summarizing:
Do we recommend Millstream Construction services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Millstream Construction is distinguished as a Market Leader. Their solid presence in 2 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Millstream Construction stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
Find the Best Solar Installers Near You
