Multi-Location Company.
New England Clean Energy Overview
Expert Score: 4.7/5
Founded in: 2006
New England Clean Energy, established in 2006, has been an active participant in the solar industry, providing services across 3 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: New England Clean Energy’s Offerings
Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar panel cleaning, Rooftop solar shingles cleaning, Solar rooftop panel installation, Solar system maintenance, Adding solar panels, Rooftop solar panel cleaning, Solar system installation, Solar shingle installation, Solar system repair.
Online Presence and Engagement: Their website attracts 2257 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across RI, NH, MA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as ASES, NABCEP, SM, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering New England Clean Energy for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
New England Clean Energy Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 28 | 4.5 |
| solarreviews.com | 307 | 4.8 |
| yelp.com | 4 | 5.0 |
| bbb.org | 9 | 5.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 2 | 5.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 21 | 5.0 |
| birdeye.com | 94 | 4.4 |
| Google reviews | 59 | 4.3 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
New England Clean Energy Reviews
| Company Website | newenglandcleanenergy.com |
| Year Founded | 2006 |
| Areas Served | RI, NH, MA |
| Services Offered | Solar panel cleaning, Rooftop solar shingles cleaning, Solar rooftop panel installation, Solar system maintenance, Adding solar panels, Rooftop solar panel cleaning, Solar system installation, Solar shingle installation, Solar system repair. |
| Roofing service | – |
| Panel Options |
|
| Battery Installations |
|
| Certifications | ASES, NABCEP, SM, BBB |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 10-year – Workmanship warranty and 10-year – Roof Protection warranty |
New England Clean Energy Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 2,257 | 2 | 44 | 0.55 | 45.68% | 44.44% | 0.56% | 5.19% | 0.05% | 4.07% |
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New England Clean Energy Social Media
What do Customers Say about the New England Clean Energy?
energysage.com
Positive Reviews:
- Customers appreciate the high-quality and aesthetically pleasing installations.
- The sales team is praised for being honest and straightforward.
- The installation crew is commended for their professionalism and cleanliness.
- Customers have expressed satisfaction with the long-term customer service.
Negative Reviews:
- Some customers mentioned that while the company offers top quality, they may not be the cheapest option.
solarreviews.com
Positive Reviews:
- Customers appreciate the high-quality installations.
- The sales team is praised for being honest and straightforward.
- The installation crew is commended for their professionalism.
- Customers have expressed satisfaction with the long-term customer service.
Negative Reviews:
- Some customers mentioned delays in getting their system online.
- There were some issues with the installation of batteries.
yelp.com
Positive Reviews:
- Customers appreciate the company’s professionalism.
- The courteousness of the staff is often highlighted.
- The meticulousness during the installation process is praised.
- The quality of the installation and the sales process have received positive feedback.
Negative Reviews:
- A customer reported that their solar panels and batteries were not operational five months after installation.
- There were complaints about changes in energy storage permitting.
- Some customers experienced a lack of communication from New England Clean Energy.
bbb.org
Positive Reviews:
- Customers have praised the company for their professionalism and efficiency. They’ve mentioned that the installation process was clean and quick, and the team was responsive and reliable.
- Some customers have expressed satisfaction with the aesthetic layout of the installations and the maximization of available roof space.
- The company’s customer service has also been commended. They’ve been described as nice people who keep customers up to date during the process.
indeed.com
Positive Reviews:
- Employees have praised the company for its commitment to quality service and doing best by the customer.
- The company has been described as responsive to the needs of customers and employees.
- The work-life balance, job security, advancement, management, and culture have all received high ratings.
angi.com
Positive Reviews:
- Customers have praised the company for their professionalism, efficiency, and responsiveness.
- The installation process was described as clean and quick.
- The aesthetic layout of the installations and the maximization of available roof space were appreciated.
- The company’s customer service has been commended for keeping customers up to date during the process.
birdeye.com
Positive Reviews:
- Professional installation process
- High-quality service
- Punctuality
- Adherence to the quoted price
- Excellent post-sales support
- Clean, courteous, hardworking, and meticulous installation crew
Negative Reviews:
- Delay in getting solar panels and batteries online
- Panels and batteries installed but not operational for several months
- Changes in energy storage permitting
- Issues with the company’s communication and responsiveness
Google Reviews
Positive Reviews:
- Customers have appreciated the company’s professional installation process.
- The company’s adherence to the quoted price and schedule has been praised.
- The installation crew has been described as efficient, clean, and a pleasure to interact with.
- Customers have expressed satisfaction with the aesthetically pleasing layout of the panels.
Negative Reviews:
- Some customers have reported delays in getting their solar panels and batteries online.
- There have been issues with the company’s communication and responsiveness.
- Some customers have reported that the panels and batteries were installed but not operational for several months.
Summarizing:
Do we recommend New England Clean Energy services?
Expert Choice
New England Clean Energy is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 3 states. With a foundation dating back to 2006 and a commitment to not using subcontractors, New England Clean Energy offers warranties ranging from 10 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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