Multi-Location Company.
Nexamp, Inc. Overview
Expert Score: 3.7/5
Founded in: 2008
Nexamp, Inc., established in 2008, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Nexamp, Inc.’s Offerings
Customer Experience: With an average rating of 3.7, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Development, Energy Storage, Host a Farm, Power Purchase Agreements, Community Solar
Online Presence and Engagement: Their website attracts 143536 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across MA, IL, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Nexamp, Inc. for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Nexamp, Inc. Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 39 | 3.5 |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 4 | 3.0 |
| bbb.org | 72 | 1.8 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 11 | 4.5 |
| trustpilot.com | 248 | 4.0 |
| angi.com | No reviews | No reviews |
| birdeye.com | 51 | 4.3 |
| Google reviews | 78 | 4.1 |
| Expert Score | 3.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Nexamp, Inc. Reviews
| Company Website | nexamp.com |
| Year Founded | 2008 |
| Areas Served | MA, IL |
| Services Offered | Development, Energy Storage, Host a Farm, Power Purchase Agreements, Community Solar |
| Roofing service | – |
| Panel Options | Monocrystalline, Polycrystalline, Thin-Film Solar Panels |
| Battery Installations | Lead-acid batteries, lithium-ion batteries |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | Warranty, spare parts, and performance guarantee management |
Nexamp, Inc. Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 143,536 | 2 | 85 | 0.54 | 58.92% | 31.99% | 0.79% | 4.81% | 0.07% | 3.44% |
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Nexamp, Inc. Social Media
What do Customers Say about the Nexamp, Inc.?
Positive Reviews:
- Customers appreciate Nexamp’s seamless integration of clean energy solutions, resulting in reduced electric bills and environmental benefits. The company’s transparent billing, convenient setup process, and dedicated customer service contribute to a positive experience.
Negative Reviews:
- Some users have reported issues with Nexamp’s billing system, which has made mistakes a couple of times. However, the company has been responsive in correcting these situations and has apologized for any inconvenience.
- Additionally, one customer mentioned that their monthly bill seemed to be increasing despite lower utility usage. Nexamp explained that seasonal variations affect solar farm electricity generation, and they aim to offset approximately 90% of utility costs annually through credits.
Positive Aspects:
Nexamp has received positive feedback from customers. Many appreciate the savings they experience through Nexamp’s community solar program, which allows them to reduce their monthly electric bills. The convenience of auto payments and the company’s professional and courteous customer service have also been highlighted.
Negative Aspects:
Some users have reported issues with increasing monthly bills despite reduced utility usage. Nexamp acknowledges this concern and aims to address it by emphasizing seasonal variations in solar farm electricity generation. They recommend viewing savings annually rather than monthly and assure customers of their commitment to offsetting utility costs throughout the year.
Positive Reviews:
- Savings: Many customers appreciate the savings they experience with Nexamp. By participating in their community solar program, they notice reduced electric bills and find it easier to manage payments.
- Professionalism: Nexamp is praised for its professional and courteous customer service. Customers feel encouraged and respected when interacting with the company.
- Solar Allocation: Some users mention that Nexamp is easy to work with and appreciates their request for past year’s usage data. This helps them tailor their solar allocation effectively.
Negative Reviews:
- Increasing Bills: A few customers report that their monthly bills seem to be increasing despite lower utility usage. Nexamp acknowledges this concern and aims to address it by emphasizing seasonal variations and annual savings.
- Billing Issues: Some users express dissatisfaction with the monthly bill process. Nexamp is actively working to find solutions for these cases.
Positive Criteria:
- Savings: Many customers appreciate the savings they experience by being part of Nexamp’s community solar program. Lower bills have allowed some to switch to auto payments without worrying about their electric bills.
- Professionalism: Customers have praised Nexamp for its professional and courteous customer service.
Negative Criteria:
- Increasing Bills: Some users have reported that their monthly bills seem to be increasing despite lower utility usage. Nexamp has acknowledged this concern and aims to find solutions to improve savings.
Positive Criteria:
- Collaborative Environment: Employees describe Nexamp as an extraordinary company with intelligent, collaborative, and supportive colleagues. The culture is energetic, and management maintains an open-door policy, valuing input from all levels.
- Rewards and Benefits: Construction Superintendents appreciate the freedom to run their sites efficiently while following company protocols. They receive rewards for meeting deadlines, have unlimited support, and enjoy above-average healthcare benefits and per diem allowances.
Negative Criteria:
- Training: Some employees mention a lack of training, leaving them to figure things out on their own.
- Commissioning Stage Stress: During the commissioning stage of projects, where everything must operate perfectly, stress can arise as the Commissioning team assesses readiness.
Positive Reviews:
- Customers appreciate Nexamp’s seamless integration of clean energy solutions, resulting in reduced electric bills and environmental benefits. The company’s transparent billing, convenient setup process, and dedicated customer service contribute to a positive experience.
Negative Reviews:
- Some users have reported issues with Nexamp’s billing system, which has made mistakes a couple of times. However, the company has been responsive in correcting these situations and has apologized for any inconvenience.
- Additionally, one customer mentioned that their monthly bill seemed to be increasing regularly despite lower utility usage. Nexamp explained that seasonal variations affect solar farm electricity generation, and they aim to offset approximately 90% of utility costs annually.
Positive Criteria:
- Seamless Integration of Clean Energy Solutions: Customers appreciate Nexamp’s commitment to clean energy. Their solar program has resulted in reduced electric bills for many users.
- Transparent Billing and Convenient Setup Process: Nexamp’s billing process is transparent, and the setup is user-friendly.
- Dedicated Customer Service: Users have reported positive experiences with Nexamp’s customer service.
Negative Criteria:
- Monthly Bill Increases: Some customers have noticed their monthly bills increasing despite reduced utility usage.
- Seasonal Variation: Nexamp’s solar farms generate less electricity during winter months, which can impact savings. However, they aim to offset utility costs throughout the year.
Summarizing:
Do we recommend Nexamp, Inc. services?
Average Performer
Nexamp, Inc., getting our badge of an Average Performer, maintains a presence across 2 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.7, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Nexamp, Inc. might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Nexamp, Inc. to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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