Orange County Solar review

Orange County Solar overview

What Orange County Solar has to say about itself

Orange County Solar Review

Orange County Solar website review

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Orange County Solar online reputation

"I made the decision to improve my current solar setup by installing more panels and a solar battery. The company's first response was prompt and professional-sounding. That shifted at the conclusion of the installation's completion. Nobody has ever been able to give me a straight answer when I've questioned how many breakers are in my critical loads panel. Nobody ever seemed to have the solution to a question I posed and always sent me to another person. Fortunately, I was able to locate a resource outside of the firm who was willing to help me get the battery set up the way I wanted it. My initial interest was piqued, but I now have doubts regarding the SGIP rebate that was advertised. They gave me the impression that it would be simple to get when I first filled out the form. SCE has not approved my application for more than a year. I have no notion of the current standing, any foreseeable timelines, or who to ask about this. They merely copy and paste the SCE webpage whenever I have a query, as if to say that the issue is now all my responsibility. I am still waiting for the refund and have not been given any more information. It's clear that the reimbursement is ultimately controlled by SCE and hence out of their hands, but it would be helpful to have more information than just a webpage copy-and-paste. It's annoying to spend a lot of money and then be ignored when you ask inquiries. I can't give Orange County Solar my highest recommendation. I should have never done business with them. If you want to be treated like more than a nuisance, go elsewhere for a business to do business with. My SGIP rebate is a total loss." - Disappointed

"Talked a nice game and things got off to a good start, but it took them many tries to have the city permit signed off since they kept forgetting details and installing improperly. A week after the installation, they once again botched the wiring for my home's thermostat (they did this at the beginning of the installation and again after they "finished" the installation) and refuse to fix it. Also, good luck finding an email address or getting in touch with customer care through phone. They don't answer their phones or emails, therefore it doesn't matter. It's been almost a week since I left a voicemail and sent an email with no response. I have serious doubts regarding how warranty concerns will be handled. Don't trust the glowing testimonials or fancy website. Do not use OC solar." - Bob

"I just had ANOTHER company finish up my solar installation. I had my hopes dashed when OC Solar made what should have been a very straightforward solar installation difficult. In the end, OC Solar managed to get the work done, but they lacked the knowledge to do it in a way that was both efficient and beneficial to me. My MSP is a 100/125, which I sent to OC Solar. To install my 7.2kw system, OC Solar said I needed a $4,000 service panel update and informed me my Mission Viejo house is not a track home, even though it is (New Castille, 1977). To avoid having to wait for permits and pay for costly labor, I contacted OC Solar to have an electrician come to my home and check the functionality of my service panel while also taking photographs. There was no power flowing through the bus of my service panel, but his supervisor found out that there was 100 amps by checking the breakers. This was obviously not the case, since a multimeter would have been completely unnecessary to determine the limitations of my service panel. Although I was assured that I would get the report through email, I never did. This caused me to stop trusting OC Solar, therefore I decided to stop the project. According to our conversation, I was entitled to withdraw the plans that included an upgrade to the panel since I never gave my consent to them. And then Jeremy had the gall to suggest that I pay him and his coworkers for the time they put into the project. My efforts to see this project through to completion were apparently fruitless. A rival company's installation was swift and flawless, so I switched." - Brian

"DO NOT BUY FROM THESE PEOPLE! I have serious complaints with OC Solar. I shopped around for prices from three different solar panel installation companies before settling on OC Solar. Although OC Solar was not the least expensive option, I went with them because of their stellar reputation. I don't see why they keep getting rave ratings. Their reliability in terms of both communication and timing has been terrible. I have a slate tile roof, and I made sure to let potential contractors know that information before accepting any bids. On December 5, 2022, I put down a $1,000 deposit and signed a contract with OC Solar. On the 8th of December, 2022, a representative from OC Solar came to my home to measure and examine the solar panels. Why not raise concerns before the installation begins if there are likely to be problems? OC Solar delayed sending me the engineering blueprints until February 3, 2023. My HOA rejected the plans on February 21, 2023, on the grounds that they were mislabeled. The new schedule didn't arrive until March 17th, 2023. My HOA gave its okay to such ideas on April 3, 2023. Since April 3, 2023, I have repeatedly contacted OC Solar through phone and email to inquire on the status of my installation. Out of sheer exasperation, I finally looked through OC Solar's voicemail directory to locate Vince's number and leave a message requesting a callback to discuss my idea. Vince didn't return my call. On April 2nd, Jeremy, my sales representative, finally emailed me to let me know that the installation would be more difficult than anticipated and would cost an extra $12,000. There was no explanation of whence or how OC Solar arrived at that figure. Obviously, I did not agree with that suggestion, so I had Jeremey contact the business's owner, Vince, and request a phone conversation. After more than a week of trying to get in touch with Vince or anybody else at OC Solar, I still haven't heard anything from them. Neither the timing nor the method of my solar installation have been communicated to me as of yet. California's net metering rates changed in the midst of this, adding another layer of complexity. Even though OC Solar was unable to get my solar panels put before the cutoff, I have been informed that I would be grandfathered into the previous prices. Dealing with this firm has been a frustrating ordeal from start to finish." - Scott

"Where to even begin? In general, I avoid reviewing. But!!! I rely on them heavily while trying to choose the best course of action. In May of 2022, I had OC Solar install solar panels. To get a quotation was simple. We went back and forth on a few different ideas before finally giving them the go-ahead. It was simple to get a third-party lender to finance the project. The set up went off without a hitch. Over the course of two days, they put up 26 solar panels. THEN! There was damage to the gutter, and we are still awaiting compensation. Neither do the panels, and some of them don't even bother to show up. Despite my repeated emails and phone calls, no one seems interested in helping me out. Still nothing..." - John

"Before deciding to go with OC solar, I researched a lot of other providers. The procedure was carried out without a hitch, and I was updated at every stage of its progression. Now I get to enjoy my power bills of $11, which are taxes that I still have to pay, and I am looking forward to receiving a credit from a SCE for many hundred dollars at the end of the year." - Shannon

"In the month of November 2021, I had my solar panels installed and turned on. There were a few glitches during the installation, but the OC Solar service fixed everything right away. Their sales rep had already sized the equipment and informed me that meeting my production quota wouldn't be a problem. At the end of one year, however, output was nearly 10% below plan. After contacting customer support, I was informed there would be no guarantees made on the quality of the final product and then ignored. As my disappointment and frustration grew, the company's owner, Vinnie, contacted me out of the blue to offer his sincere apologies for my case being lost in the shuffle during a recent upgrade to their customer care system. After investigating my predicament, he promised to provide more panels at no extra cost to make sure I met the original contract's production quota. Jeremy was the project manager in charge of the extra panels, and he did an excellent job. He kept in constant contact with me, and the job went off without a hitch. Bugs may and do occur. However, OC Solar is dedicated to the happiness and satisfaction of its clients. I'm relieved that I found OC Solar for the job, and I know they'll be there if I need them again. To the OC Solar crew, many thanks!" - Jonathan

"We met Ashton at OC Solar after finding them on Yelp. This seems to be a Huntington Beach-based business. Throughout it all, Ashton was really helpful and quick to respond. When our roofer (we were having a new roof at the same time) encountered a problem, they worked diligently and patiently to resolve it. There were just 12 panels, yet they worked nonstop for days to get the job done. While waiting for the city's approval and permits, we were kept informed of their progress at every stage. Excellent business to deal with; they gave assistance to a friend of ours who was experiencing issues with another solar provider. They have our full, unqualified recommendation." - david

"My solar panel system was installed by OC Solar, and I couldn't be happier with them as a company. I went with them instead of one of Orange County's other solar installers because of how quickly they responded to my online inquiry and how reasonably they priced their services. They gave me all the details I needed and allowed me finish the contract online rather than having me come in for a marketing interview like other businesses. There was no unnecessary "sales pitch"; I was just given information on the machinery and its setup. In addition to saving me time, I'm confident this reduced OC Solar's need for expensive sales staff. The estimated installation time was a touch high, but the final result looks nice and has been dependable thus far. The installation staff always seemed cheerful and diligent. The installation is as described, with the exception of a few setbacks caused by a nationwide scarcity of some components." - t_b

"To find the right solar company for my requirements, I interviewed over a dozen businesses. However, Vincent and his crew stood out from the others since he didn't attempt to sell me on how terrible the other firms were. Disappointingly, the other businesses spent the most of their meeting time complaining about one another. They didn't make a lot of noise or make a mess, and they treated my roof and home as if they were their own. The seam between the two sides of the roof is very clean. An additional reason I chose OC Solar was because of their affordable rates, but I really appreciate how well the solar panel installation went." - Alan

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