Pure Energy Solar review

"In March, I started the procedure for my solar system. Now that October has arrived, I am required to make loan payments for a system that has never been operational. On the financial company, which is a distinct matter, they misled me. They were paid by the loan business before the system was up and running. I was advised to read the tiny print, they said. I think I ought to have read more reviews. I have no power to influence how quickly the job is finished." - Jeanie Thompson

"The "savings" computed showed that, on average, my payment for the panels together with my new energy bill would be less than my typical power bill without the panels. This convinced me completely. I received written confirmation that I will be saving an average of $235.18 every month. This has not happened. I've complained about it many times, and each time I've been informed that it's because I consume more power than I did before I got the panels. This is Totally incorrect since I've had to maintain my thermostat at 80–81 degrees since I bought the panels and had to spend so much money, and my power bill still doesn't reflect the $235.18 savings. While they did come out and install 2 more panels at no charge, my electricity rates are still above $150 per month after 2 months. That makes $350 when added to the $200 payment for the panels. Prior to being offered this snake oil, my monthly power cost averaged $261.56. I absolutely wouldn't suggest solar power to my worst enemy! The cost of learning about buyer caution was high." - Melanie

"I was informed that solar panels would never be installed on a roof that required maintenance or replacement. They promised to check my roof to see whether it could support solar panels and to let me know. The solar panels were placed after they had finished inspecting my roof, as far as I can recall. My neighbor was informed by one of the installers that he would not climb onto that roof for fear of falling through it. A few months later, I learn that my roof has to be replaced. The solar panel manufacturer informed me that they were not liable for the roof's condition either before or after installation. I must take the panels down so that the new roof can be installed. For the removal and reinstallation of panels, PE wants to charge me $2,400. After that, they offered to do it for $1,600. Several solar energy providers I've spoken to have informed me that they typically offer one free removal. My complaint is that the solar panels should never have been installed in the first place. By placing panels on a subpar roof in this instance, they made a mistake and didn't own up to it. Recently, my daughter installed solar panels on a 3800 square foot house. I didn't suggest them to anybody and won't in the future." - Larry Edwards

"Similar to other concerns, they gave us the wrong amount of the tax refund and gave false information about how the loan will be processed. You could be okay if you pay cash up front, but you should exercise caution when working with this company's financing. Once our panels were placed, they weren't switched on for many months. Even though we were unable to utilize our panels, our loan continued to accrue interest. We were duped into believing that as long as we paid back the tax refunds, we wouldn't have to pay interest on them. Not so. These are misleading, and it's my fault for not paying greater attention, but I would avoid them." - Lucy Bartlett

"From the start, doomed. They said that if we allowed them to place a sign in our yard for free, they would let us participate in their Model House Program and provide us a wonderful bargain on solar power. They said that solar energy could be purchased with the savings from electric use. We saved the same amount of money each month, $200. It's not worth it since you'll incur debt and have a lien on your home from a contractor instead of paying APS." - Krissy M.