Rayah Solar overview
The Rayah Experience encompasses a wide range of factors, including but not limited to: punctuality, friendliness, helpfulness, accuracy in conveying project data, efficiency, professionalism, and other factors. The Rayah Experience is the sum of these parts.What Rayah Solar has to say about itself
The company's primary goal is to hasten the adoption of renewable energy sources and cut down on carbon emissions by reducing consumers' reliance on conventional fuels. Installation of solar panels, energy storage systems, and continuous system monitoring are just some of the many services available from Rayah Solar.Rayah Solar Review
| Year Started | 2011 |
| Company Website | rayahsolar.com |
| Service Areas | MA |
| Service Types | Installation, Financing, Energy Auditing, Roofing, Electrical Contracting, Solar Repair & Maintenance |
| Types Panels | Monocrystalline, polycrystalline, and thin-film solar panels |
| Backup Battery | Lithium-ion batteries |
| Certifications | Not specified |
Rayah Solar website review
The review of the company's website has yet to be created.Rayah Solar price policy
| Packages | No packages specified |
| Payment options | Cash, Check, Credit or Debit Card(Visa, Mastercard, or American Express cards), Bank Transfer, PayPal |
| Payment discounts | Cash discounts |
Rayah Solar online reputation
According to the customer testimonials offered, Rayah Solar often gets favorable comments from clients who had a great and satisfying experience with the business. Customers like the sales staff's expertise and friendliness, especially Brad who spent the necessary time to explain solar energy fundamentals, installation procedures, and financing alternatives. The organization is acclaimed for its capacity to provide affordable pricing and top-notch equipment, including LG solar arrays and Generac inverters. Customers express pleasure with the whole installation procedure, praising how well-organized and productive the installation team was. Numerous customers praise the solar systems' benefits, pointing out that they can watch their electric meters go down and that they save a lot of money each month on their energy bills. A few unfavorable evaluations, nevertheless, point to communication and customer service problems. Some consumers complain that they have trouble having their complaints resolved and that emails aren't answered quickly enough. In one case, a client had problems with solar panel-related roof leaks and delays in system activation. Even though the majority of consumers were pleased with Rayah Solar, these unfavorable evaluations show that there is still room for improvement, especially in terms of communication and customer service. By addressing these issues, you may increase customer satisfaction and make sure that every engagement is more consistent. As a result of the customer evaluations that have been supplied, Rayah Solar is usually regarded as a top choice for a solar energy supplier. Customers have expressed satisfaction with the company's sales approach, competitive price, equipment quality, and installation outcomes. There are, however, certain areas that may need improvement, especially in terms of customer service and attention to problems and complaints."I like how well Brad and Lindsay explain the project and address my concerns. Unfortunately, that's where the positive emotions stop. They have terrible customer service and never reply to emails. Each time I had to insist for them to finally do what I asked. I had to wait 8 months for my solar system activation. The bulk of the delay was due to their lack of urgency and poor customer service, while supply chain constraints and other outside factors had a role. They do not have my endorsement. Don't be swayed by their persuasive words." - Benjamin
"I told them that since Rayah had the lowest bid, I had to pay $10,000 less for their subpar job. Unfortunately, I had a leak in my roof. At first, I blamed the roofing company I hired to replace my old roof before installing solar panels. Upon inspection, the roofers revealed me that the source was the solar panels. I sent Rayah photos showing the many sources and extents of the leaks. It is without a doubt the panels. There have been at least 20 attempts at communication with them, and each time I receive the runaround. No, they won't get back to me when I call. I have to go via insurance, so here's hoping they sue and get their money back. Although solar power has many benefits, I recommend going with a different installer. I've done nothing except be courteous to this firm, and now I feel like they've abandoned me. " - Diana
"Because of our terrible experience, we cannot endorse Rayah. In addition to Brad's expertise and helpfulness, I found the rest of the crew to be friendly and hardworking. However, we saw a serious deficiency in the coordination of requirements, requests, and subsequent actions. There were several complications and setbacks. In September of 2021, we'll be putting in for a ground mount. Our previously dry basement was flooded after they left a huge excavation exposed to our foundation for months. During and soon after the floods, they responded quickly to concerns and requests, but in the years leading up to it, they mainly ignored them. We hired a backhoe operator and finished filled up the trench after a long delay. Even though the electric company granted us authorization to operate and placed a net meter in 2021 after we paid Rayah in full, we are still unable to utilize solar power. The developers of the monitoring software have offered their help, but they insist that only Rayah can get us online before they shut down." - Stephen
"The founder/owner was incredibly informative and took the time to explain everything, and the cost was average. On the downside, however: The advise to set up virtual metering against the greatest usage meter was wrong (everyone thinks it should have been put up against the lowest use, even them), and it will cost thousands to have the electrician repair it (I was setting it up for a multi-family building). 2) They didn't solve the system glitch we reported in mid-November until March. However, I had to get in touch with them many times to have it addressed (they never appeared to follow up on their own, even though they promised they would), and a problem with virtual metering has not been resolved as of July despite my repeated emails and phone calls. In general, there are many more excellent companies to choose from." - Eli
"The abundance of five-star ratings has caught me off guard. That's one unprofessional crew. Due to the incompetence of their site assessor, we were forced to shell out more cash. Four failed inspections with constant justifications. Ten days passed as they awaited a letter from their own engineers, which was necessary for the final examination. We put down the deposit in October, and it's now June; still no solar panels." - Sophia
"The sales process went really well. Brad spent as much time with us as we needed to understand solar energy, the installation process, and the costs involved. We were able to locate the most cost-effective approach to finance our solar system with his assistance. The whole thing was quite simple for us. All we had to do was sign the paperwork and give it to Rayah to get the necessary permissions for the installation to take place. The installation crew worked quickly and well, and the final product was excellent. Rayah has made it possible for us to actually see our electric meter turn backwards. If you're searching for a solar energy provider, we recommend Rayah." - Tom
"After much study, my family and I settled on Rayah Solar as our solar energy provider. They offered the most competitive prices in addition to first-rate service. Brad's price has been among the most affordable around. He gave me an LG solar array, a Generac inverter, some batteries, and an ATC. All of the gear is high-tech, integrates seamlessly with one another, and can be monitored remotely through applications on my phone. Performance metrics are another metric that Rayah may track. If maintenance on the system ever becomes necessary, this is excellent news. Their guarantee was superior to all others. I'm glad I got to experience Rayah and want the same for everyone else! Already, I am saving a significant amount of money each month thanks to this approach, and it will shortly pay for itself. Each member of their staff is helpful, well-informed, and well trained. When it came to incentives, financing, and installation, Brad was a huge assistance. I will suggest it to my friends, family, and coworkers. Absolutely fantastic, particularly since there is no initial investment required." - Jennifer
"My interactions with Rayah Solar have been excellent. Covid caused some delays, and there were a few minor hitches along the process, but Brad, Aliyah, Kendra, and the rest of the crew were always incredibly responsive and professional, and I couldn't be happier to finally have solar power. My monthly SMART rewards and negative Eversource bills are two of my favorite things. The system is almost finished; we're only awaiting the arrival of the battery storage." - Jason
"From the first consultation through the final installation, Rayah Solar exceeded our expectations. When it came to the procedures, technologies, choices, and programs offered by EverSource (a utility provider), Brad was an excellent resource. We were thinking about getting solar panels and a battery in case the power grid ever went down. Rayah came up with a brilliant plan and solution. The whole system was brilliantly conceived and executed by their team. Great people, both Aliyah and Lumyr. Excellent group of workers. Extremely pleased with their accomplishments. They also have extremely fair pricing. Well done! Maintain your excellent job! Many thanks!" - Liam
"Rayah simplified the solar industry at every turn. The firm is upfront and helpful, explaining everything that will happen. All members of the company—from the project manager to the installers to the sales staff—are kind, approachable, and knowledgeable." - Cage
Rayah Solar Social media
| facebook.com The "Rayahpower" Facebook page, which is linked to Rayah Solar, looks to be the official page for the business. A certified blue check mark on the page denotes its authenticity. He has more than 250 likes and follows, which is a respectable number. The page's main focus is on marketing solar solutions and associated information.The webpage often publishes articles, infographics, and movies on solar energy. Additionally, Rayah Solar provides updates on its projects, installations, and collaborations. To increase public understanding of solar energy and its advantages, the material is informational and instructional. Posts on the page get likes, comments, and reposts, indicating a respectable engagement rate. Subscribers actively interact with the information, enquire about it, look for guidance, and share their own experiences. The website combines visual components including photos, videos, and infographics to effectively convey a message. There is a reviews area on the website where visitors may post ratings and reviews. Customers of Rayah Solar have given the company favorable comments and expressed satisfaction with their installations and services. In order to get more comprehensive information about Rayah Solar's services and capabilities, it also provides links to the company's website. Generally speaking, the Facebook page for Rayah Solar efficiently advertises solar products, engages with its followers, and highlights its initiatives. Content that invites user engagement and is both educational and aesthetically pleasing. |
| linkedin.com Information about the company's background, expertise, and staff may be found on the Rayah Solar profile on LinkedIn. Rayah Solar is introduced as a major solar energy firm with headquarters in Massachusetts, USA, in the first paragraph of the website. It makes reference to the firm's dedication to provide sustainable energy options and lowering carbon emissions. Information about Rayah Solar's services and products may be found in the "About Us" section. Their proficiency in energy efficiency consultancy, energy storage technologies, and solar panel installation is highlighted. The part also emphasizes their emphasis on giving residential, commercial, and municipal consumers affordable and eco-friendly solutions. On the website, there is a section devoted to exhibiting Rayah Solar's accomplishments and finished projects. This contains illustrations, summaries, and information on well-known constructions and productive energy initiatives. The competencies and track record of the business are highlighted in this section. All things considered, Rayah Solar's LinkedIn profile accurately reflects the company's expertise, accomplishments, and understanding of the solar energy sector. It presents a professional image, emphasizes client happiness, and gives prospective customers and job seekers useful information. |
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Rayah Solar average reviews
| Source | Votes | Avg. Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 41 | 4.11 |
| solartribune.com | No reviews | No reviews |
| yelp.com | 6 | 4.5 |
| Google reviews | 14 | 3.9 |
| AVG | 4.10 |
- Long term investment
- Customer Satisfaction
- High-quality solar panels
- Limited availability
- Limited number of services
- Competitive market
Rayah Solar Final Conclusions
Consumers have conflicting opinions on Rayah Solar. Customer service, communication, and installation problems have been cited alongside more positive remarks regarding the sales process, competitive pricing, and quality of the equipment. Customers who have used Rayah Solar have said that their sales representatives, notably Brad, were really helpful in answering their questions and explaining the whole process to them. The company's ability to provide low costs on high-quality equipment from trusted manufacturers earned excellent marks from satisfied customers. However, the criticisms show where Rayah Solar should be improved. There has been grumbling from some consumers about the company's lack of responsiveness when they try to get in touch with it. There have been both good and bad outcomes associated with Rayah Solar's operations. There is room for development, notably in the company's customer care department, despite the fact that many consumers have had a good experience with the sales team and the system's installation. By fixing these problems, Rayah Solar will be able to serve its clients better and more reliably in the future.Rayah Solar locations
| Main Address | 21 Bond St, Spencer, MA 01562 |
| Phone Number | 6175643159 |
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