SmartRoof review

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, SmartRoof is distinguished as a Market Leader. Their solid presence in 7 states underscores a trusted relationship with homeowners nationwide. If you're looking for an experienced solar provider known for both quality and reliability, SmartRoof stands out as a premier choice in the solar installation industry.
4.7Expert Score
Market Leader

11091 Sunset Hills Rd Suite 600, Reston, VA 20190, United States, 18444399285

SmartRoof Overview

Expert Score: 4.7/5
Founded in: 2016
SmartRoof, established in 2016, has been an active participant in the solar industry, providing services across 7 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.

At a Glance: SmartRoof’s Offerings

Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Installation, Financing, Roofing
Online Presence and Engagement: Their website attracts 1316 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across DC, DE, FL, MD, NJ, PA, VA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, BBB, SEIA, OSHA, IREC, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering SmartRoof for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.

Independent Sources

SmartRoof Reviews

 SourceVotesAverage Score
energysage.com55
solarreviews.com00
yelp.com522.6
bbb.org2994.89
consumeraffairs.comNo reviewsNo reviews
indeed.com1184.9
trustpilot.comNo reviewsNo reviews
angi.com214
birdeye.com344.9
Google reviews10774.8
Expert Score4.7

Learn more: What Made Us Choose Sources for Expert Score?

Based on Company Info

SmartRoof Reviews

Company Websitesmartroofinc.com
Year Founded2016
Areas ServedDC, DE, FL, MD, NJ, PA, VA
Services OfferedInstallation, Financing, Roofing
Roofing serviceyes
Panel Options
Battery Installations
CertificationsNABCEP, BBB, SEIA, OSHA, IREC
Solar system leases service
Expands dealership network
BBB RatingA+
WarrantyWarranty solar panel systems for 25 years with an option to extend that warranty in two 5-year increments.

SmartRoof Website Visits Trend: positive

Learn more:  Website Visits Trend.

Monthly VisitsPage Per VisitTime On SiteBounce RateDirect TrafficSearch TrafficPaid Referral TrafficReferral TrafficMail TrafficSocial Traffic
15,7201420.5827.68%0.5833883021013.98%00
Popular Myths About Solar Panels Busted 5

SmartRoof Social Media


What do Customers Say about the SmartRoof?

energysage.com

Positive Criteria:

  • Quality Installation: Customers appreciate SmartRoof’s diligent and professional installers who provide quality work.
  • Responsive Service: SmartRoof is responsive and helpful throughout the process, effectively dealing with insurance companies and subcontractors.
  • Best Products and Warranties: SmartRoof offers the best products, warranties, and home improvement experiences.

Negative Criteria:

  • No specific negative aspects were mentioned in the available reviews.
solarreviews.com
No reviews
yelp.com

Positive Criteria:

  • High-Quality Products: SmartRoof offers high-quality roofing and solar products.
  • Excellent Warranties: Customers appreciate the company’s commitment to providing excellent warranties.
  • Professional Service: SmartRoof is known for its professional and attentive service.
  • Attention to Detail: The company pays attention to detail during projects.

Negative Criteria:

  • Credibility Issues: Some customers have expressed concerns about the credibility of SmartRoof representatives.
  • Terrible Communication: SmartRoof’s project managers lack effective communication skills. They rarely respond to inquiries promptly, leaving customers frustrated.
  • Unreliable Timelines: The company consistently misses project deadlines. Customers report delays and lack of accountability.
  • Subpar Workmanship: Some customers have experienced poor workmanship, including shoddy installations and sloppy repairs.
consumeraffairs.com
No reviews
bbb.org

Positive Criteriums:

  • Professionalism: Customers appreciate SmartRoof’s professionalism and ease of dealing with them from the initial inspection through work completion.
  • Quality Installation: Installers are diligent, professional, and provide quality installation.
  • Responsiveness: SmartRoof is responsive and helpful throughout the process, effectively dealing with insurance companies and subcontractors.

Negative Criteriums:

  • There are no specific negative criteria mentioned in the available reviews.
trustpilot.com
No reviews
indeed.com

Positive Aspects:

  • High Happiness: Employees find their day-to-day work enjoyable.
  • Meaningful Work: People feel that their work at SmartRoof has purpose.
  • Satisfaction: Employees are content with the way things are at work.
  • Stress Management: Work stress is manageable.

Negative Aspects: 

  • Specific negative aspects were not mentioned in the available reviews.
angi.com

Positive Criteria:

  • Professional and Easy to Deal With: Customers appreciate SmartRoof’s professionalism and ease of communication from the initial inspection through project completion.
  • Quality Installation: Installers are diligent, professional, and provide high-quality installation.
  • Responsive and Helpful: SmartRoof is responsive and helpful throughout the process, effectively dealing with insurance companies and subcontractors.

Negative Criteria:

  • Communication Issues: Some customers have experienced poor communication, including no-shows, delays, and lack of responsiveness.
  • Incompetence and Mistakes: Instances of incorrect materials, incomplete work, and subpar craftsmanship have been reported.
  • Expensive and Disappointing Results: Despite high costs, some customers have been dissatisfied with the final outcome, including crooked ridge lines and uneven sheathing.
birdeye.com

Positive Aspects:

  • High-Quality Installation: Customers appreciate the diligent and professional installation provided by SmartRoof. The quality of their work stands out.
  • Responsive Communication: SmartRoof is responsive and helpful throughout the process, effectively dealing with insurance companies and subcontractors.

Negative Aspects:

  • Customer Service and Project Management: Some customers have expressed dissatisfaction with SmartRoof’s customer service and project management.
Google Reviews

Positive Criteria:

  • Customers appreciate SmartRoof’s roofing and solar services.
  • The team is responsive and professional.
  • Free project assessments and consultations are available.

Negative Criteria:

  • Some customers report poor communication and delays.
  • Project management and customer service need improvement.
  • Credibility concerns exist.

Summarizing:

Do we recommend SmartRoof services?

Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, SmartRoof is distinguished as a Market Leader. Their solid presence in 7 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, SmartRoof stands out as a premier choice in the solar installation industry.

Learn more: How We Classify Solar Installers: What Matters Most?

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Andriy Ryzhyy
Andriy Ryzhyy

Andriy Ryzhyy is a Research Expert and Copywriter at Solar Power Systems. Andriy’s experience in digital marketing automation and renewable energy sources, passion for applying mathematical principles to real-life tasks, and devotion to developing eco-friendly energy resources—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.

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