Solar Direct Overview
Expert Score: 4.1/5
Founded in: 1986
Service Areas: AZ, AR, CA, CO, CT, DE, FL, GA, ID, IL, KS, LA, ME, MD, MA, MS, MO, NE, NV, NH, NJ, NM, NY, SC, OH, OK, PA, RI, NC, TN, TX, UT, VT, VA, WA, WV, WI, FL
Services they provide: Solar Panel Installation: Solar Direct has been a professional solar panel installer since 1986. They handle all aspects of your solar system installation, from start to finish. Free Solar Quote & Consultation: They offer a free solar quote and consultation. You can call them or complete a form on their website to get started. Federal Tax Credit Assistance: They help you take advantage of the federal solar tax credit so you can get the most from your investment. Financing Options: They work with your home or business to ensure the best financing options are presented. Commercial Solar Installations: Their team of experts provides certified energy advice along with written recommendations during your comprehensive energy review. Engineering & Design: Their engineers will submit a customized design concept to you which will show you where your panels will be mounted. Project Management & Installation: Their team of expert technicians handle the mounting and installation of your solar panels, inverter, and battery (when applicable).
Certifications & Licences: Electrical Contractor License, Solar Contractor License, BBB Accredited Business
Solar Direct, established in 1986, has been an active participant in the solar industry, providing services across 38 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Solar Direct’s Offerings
Customer Experience: With an average rating of 4.1, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation: Solar Direct has been a professional solar panel installer since 1986. They handle all aspects of your solar system installation, from start to finish. Free Solar Quote & Consultation: They offer a free solar quote and consultation. You can call them or complete a form on their website to get started. Federal Tax Credit Assistance: They help you take advantage of the federal solar tax credit so you can get the most from your investment. Financing Options: They work with your home or business to ensure the best financing options are presented. Commercial Solar Installations: Their team of experts provides certified energy advice along with written recommendations during your comprehensive energy review. Engineering & Design: Their engineers will submit a customized design concept to you which will show you where your panels will be mounted. Project Management & Installation: Their team of expert technicians handle the mounting and installation of your solar panels, inverter, and battery (when applicable)..
Online Presence and Engagement: Their website attracts 10456 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, AR, CA, CO, CT, DE, FL, GA, ID, IL, KS, LA, ME, MD, MA, MS, MO, NE, NV, NH, NJ, NM, NY, SC, OH, OK, PA, RI, NC, TN, TX, UT, VT, VA, WA, WV, WI, FL, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as Electrical Contractor License, Solar Contractor License, BBB Accredited Business, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Solar Direct for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Solar Direct Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 15 | 4.5 |
| solarreviews.com | 39 | 3.42 |
| yelp.com | 14 | 4.1 |
| bbb.org | 8 | 4.5 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 9 | 3.8 |
| trustpilot.com | 3 | 2.8 |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 61 | 4.4 |
| Expert Score | 4.1 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Solar Direct Reviews
| Company Website | solardirect.com |
| Year Founded | 1986 |
| Areas Served | AZ, AR, CA, CO, CT, DE, FL, GA, ID, IL, KS, LA, ME, MD, MA, MS, MO, NE, NV, NH, NJ, NM, NY, SC, OH, OK, PA, RI, NC, TN, TX, UT, VT, VA, WA, WV, WI, FL |
| Services Offered | Solar Panel Installation: Solar Direct has been a professional solar panel installer since 1986. They handle all aspects of your solar system installation, from start to finish. Free Solar Quote & Consultation: They offer a free solar quote and consultation. You can call them or complete a form on their website to get started. Federal Tax Credit Assistance: They help you take advantage of the federal solar tax credit so you can get the most from your investment. Financing Options: They work with your home or business to ensure the best financing options are presented. Commercial Solar Installations: Their team of experts provides certified energy advice along with written recommendations during your comprehensive energy review. Engineering & Design: Their engineers will submit a customized design concept to you which will show you where your panels will be mounted. Project Management & Installation: Their team of expert technicians handle the mounting and installation of your solar panels, inverter, and battery (when applicable). |
| Roofing service | – |
| Tesla energy equipment installation | yes |
| Panel Options | – |
| Battery Installations | – |
| Certifications | Electrical Contractor License, Solar Contractor License, BBB Accredited Business |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | 10-year |
Solar Direct Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 43,231 | 1 | 32 | 0.74 | 21.23% | 73.13% | – | 5.64% | – | – |
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What do Customers Say about the Solar Direct?
Positive Reviews:
Customers have praised Solar Direct for their quality customer service, engineering, installation, and service.
Over 95% of customers reported being “extremely satisfied” with their work.
Customers appreciated the custom approach to designing and installing an integrated residential solar PV system.
The guaranteed performance of the energy system was also highlighted positively.
Positive Reviews:
Customers appreciated the custom approach to designing and installing an integrated residential solar PV system.
The guaranteed performance of the energy system was also highlighted positively.
Negative Reviews:
Some customers have expressed dissatisfaction with Solar Direct’s customer service.
They reported that the company did not respond promptly to their inquiries and seemed to lack professionalism.
There were also complaints about the company’s communication channels, with customers stating that they did not receive timely responses to their emails and phone calls.
Positive Aspects:
Effective Installation: Some customers have praised Solar Direct for their efficient installation process.
Attentive Employees: There are reports of courteous and helpful staff members who assist customers throughout the solar installation journey.
Outstanding Customer Service: Positive experiences highlight the company’s commitment to providing excellent customer support.
Negative Aspects:
Communication Problems: Some reviews mention issues related to communication. Customers have faced challenges in getting timely responses to their inquiries.
Quality of Work: A few negative evaluations point out concerns about the quality of the installation job.
Delays in Addressing Concerns: There have been instances where Solar Direct took longer than expected to address customer concerns.
Positive Aspects:
Engineering Design and Installation: Customers appreciate the company’s expertise in engineering design, sales, and installation of solar and renewable energy systems for both residential and commercial applications.
Negative Aspects:
Quality Concerns: Some reviews mention concerns about the quality of the installation work. It’s crucial to assess whether these issues are isolated incidents or part of a broader trend.
Positive Aspects:
Efficient Installation: A few positive reviews mention efficient installation processes.
Professionalism: Customers appreciate courteous and professional staff members.
Negative Aspects:
Poor Customer Service: Some customers report difficulties in reaching Solar Direct. Phone calls go unanswered, and emails receive no response.
Quality Concerns: There are complaints about the quality of the purchased products, such as solar inverters and data managers.
Delivery Issues: Instances where goods were not delivered after payment have been reported.
Positive Aspects:
Great Work Environment: Employees describe a relaxed yet driven atmosphere. The company is well-managed, and staff members feel appreciated and valued.
Helpful Staff and Management: The upper management is willing to teach, train, and provide assistance when needed.
High Commissions: Solar Direct offers some of the highest commission rates in the solar industry.
Negative Aspects:
Workplace Culture: Some reviews mention a negative workplace culture, including blame-shifting and lack of accountability.
Limited Advancement Opportunities: Employees report minimal room for career growth and promised benefit increases that don’t materialize.
Low Pay and Benefits: Compensation and benefits are considered subpar by some employees.
Positive Aspects:
Customers have praised Solar Direct for their professionalism and quality of installation
Staff members are courteous and professional, providing excellent service.
Negative Aspects:
Some reviews mention difficulties in reaching Solar Direct.
A customer from Arcadia, Florida, criticized the company for their lack of professionalism and responsiveness.
Summarizing:
Do we recommend Solar Direct services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Solar Direct is distinguished as a Market Leader. Their solid presence in 38 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Solar Direct stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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