Universal Solar Direct review

Universal Solar Direct is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 6 states. With a foundation dating back to 2012 and a commitment to not using subcontractors, Universal Solar Direct offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
4.2Expert Score
Expert Choice

6555 S Valley View Blvd. Unit 524, Las Vegas, NV 89118, United States, 7024836900

Universal Solar Direct Overview

Expert Score: 4.2/5
Founded in: 2012
Service Areas: OK, NM, OH, NV, IN, AZ
Certifications & Licences: SEIA, SEPA, SPW, UL, BBB
Universal Solar Direct, established in 2012, has been an active participant in the solar industry, providing services across 6 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Universal Solar Direct’s Offerings
Customer Experience: With an average rating of 4.2, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Adding solar panels on roof, Solar system installation, Solar shingle installation, Solar system repair, Adding solar panels, Adding solar shingles on roof, Solar rooftop panel installation, Solar system maintenance.
Online Presence and Engagement: Their website attracts 7268 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across OK, NM, OH, NV, IN, AZ, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SEIA, SEPA, SPW, UL, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Universal Solar Direct for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.

Independent Sources

Universal Solar Direct Reviews

 SourceVotesAverage Score
energysage.com744.5
solarreviews.com243.3
yelp.com593.3
bbb.org14.0
consumeraffairs.comNo reviewsNo reviews
indeed.comNo reviewsNo reviews
trustpilot.comNo reviewsNo reviews
angi.comNo reviewsNo reviews
birdeye.com1634.3
Google reviews1594.3
Expert Score4.2

Learn more: What Made Us Choose Sources for Expert Score?

Based on Company Info

Universal Solar Direct Reviews

Company Websiteuniversalsolardirect.com
Year Founded2012
Areas ServedOK, NM, OH, NV, IN, AZ
Services OfferedAdding solar panels on roof, Solar system installation, Solar shingle installation, Solar system repair, Adding solar panels, Adding solar shingles on roof, Solar rooftop panel installation, Solar system maintenance.
Roofing service
Tesla energy equipment installation
Panel Options
  • QCells
  • Panasonic
  • SunPower
  • LG Solar
Battery Installations
  • Sonnen
  • Enphase Energy
  • SolarEdge
CertificationsSEIA, SEPA, SPW, UL, BBB
Military discounts
Solar system leases serviceyes
Expands dealership networkyes
Delegates installation to subcontractors
BBB RatingA+
Warranty25-year – Workmanship warranty.

Universal Solar Direct Website Visits Trend: positive

Learn more:  Website Visits Trend.

Monthly VisitsPage Per VisitTime On SiteBounce RateDirect TrafficSearch TrafficPaid Referral TrafficReferral TrafficMail TrafficSocial Traffic
2,9882850.7752.01%47.99%
Popular Myths About Solar Panels Busted 5

Universal Solar Direct Social Media


What do Customers Say about the Universal Solar Direct?

energysage.com

Positive Reviews:

  • Prompt and experienced crew.
  • Smooth installation process with excellent support.

Negative Review:

  • Lack of communication after installation. Frustrating experience.
solarreviews.com

Positive Reviews:

  • Customers have praised the company for their professionalism and quality of installation.
  • One customer mentioned that the installers arrived on time and installed the new panels quickly.
  • The sales process and price as quoted were rated highly.

Negative Reviews:

  • Some customers have reported a lack of professionalism and poor customer service.
  • There were complaints about the company not responding to calls and emails.
  • One customer mentioned that their system was not working properly.
yelp.com

Positive Reviews:

  • Smooth installation process with responsive customer service.
  • Good return on energy investment, with 24/7 live support.

Negative Reviews:

  • Poor communication and craftsmanship.
  • Panels stopped producing energy, and reimbursement was denied.
consumeraffairs.com
No reviews
bbb.org

Positive Reviews:

  • Customers appreciate that Universal Solar Direct customizes solar power solutions to meet specific needs. They highlight the company’s partnership with local sports teams like the Las Vegas Golden Knights and its accolades, including being named the Review Journal’s Best of Las Vegas for five consecutive years.
  • The company claims to be the largest local installer in the Las Vegas Valley and has installed more residential energy storage than any other provider in the state. Additionally, they offer an exclusive 9-year 0% APR option for financing solar installations.

Negative Reviews:

  • Some customers have experienced issues with Universal Solar Direct’s installation services. For instance, one complaint mentioned incorrect wiring in the electrical panel, causing problems with the air conditioner and mini-split AC.
trustpilot.com
No reviews
indeed.com
No reviews
angi.com
No reviews
birdeye.com
Positive Reviews: Efficient installation process. Friendly and knowledgeable staff. High-quality solar panels. Excellent customer service. Competitive pricing. Negative Reviews: Delays in project completion. Communication issues. Some reported issues with system performance. Difficulty reaching customer support. Mixed experiences with subcontractors.
Google Reviews

Positive Reviews:

  • Good service from their customer service to their professional installers.
  • Installation went smooth without a hitch.
  • They have been backed twice once to replace the monitoring and once to repair a nail.

Negative Reviews:

  • Do not return phone calls.
  • The craftsmanship of work is not the best.
  • Waiting 3 months for the money they said they would pay.
  • Panels stopped producing energy for two months and Universal doesn’t want to reimburse the money paid.

Summarizing:

Do we recommend Universal Solar Direct services?

Expert Choice

Universal Solar Direct is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 6 states. With a foundation dating back to 2012 and a commitment to not using subcontractors, Universal Solar Direct offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.

Learn more: How We Classify Solar Installers: What Matters Most?

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Andriy Ryzhyy
Andriy Ryzhyy

Andriy Ryzhyy is a Research Expert and Copywriter at Solar Power Systems. Andriy’s experience in digital marketing automation and renewable energy sources, passion for applying mathematical principles to real-life tasks, and devotion to developing eco-friendly energy resources—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.

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