Solar Tech Elec LLC review

People are being ripped off by Solar Tech Elec. They took a device from my business, blocked all of our phone numbers, and took down their website. Don't buy anything from this company!!! - Liam N.

One of the three-year-old panels flew off in the hurricane and hurt two others. Two months later, they still won't fix it. They keep saying next week" and ignoring it. This should be covered by the warranty since they clearly put them in wrong, and I even offered to pay. Don't answer my calls. When I call from a different phone, they answer and say, "We'll call you back next week." This is the worst company ever." - Noah B.

We've been working with this company for over a year and a half to get our whole system set up, but our battery still hasn't been put in. Even though some of that is the fault of the company they ordered from, Solar Tech's refusal to give any information is very unprofessional. It was a mistake for me to believe Oliver when he asked me to pay for the battery even though it hadn't been installed yet. There's a reason why finance companies tell you not to give them money until all the work is done. Never again make that mistake. If you live close to their office, you're likely to get better service from them. I've been told over and over that I can't finish a service call until their team is in my area for another installation. After I complained for months about how much my electric bill was, they put in CT clamps in April to see how much energy was being used, made, brought in and sent out. They stopped working the day after they were put in, and it took 8 months of constant nagging to get them to come to fix it. They kept putting off my request by saying they would do it when they put in my new battery instead of just fixing it. The only good thing about this company is the people who actually do the work. Everyone who has come has been great. If only the people in charge were as good. One final note. They give their customers a gift card if they go to different websites and leave 5-star reviews, so that's another thing to keep in mind while reading them. TL;DR: Don't go with them. Find someone else. - Elijah K.

Solar Tech Elec, Mateo sold me a 15.12 kw system that I bought in 2017. The sales pitch sounded great: for every 10kw of solar panels, you'll get about $300 worth of power. My average electricity bill for the year before was about $430, so we bought a 15.12kw system. Ross said that we should owe nothing. We told Mateo that we were thinking about getting a new roof and might not buy the solar for a year or two. He told me that it would cost me two days of work to take the panels down and put them back up. When I asked how much, he said between $800 and $1000. We thought we could save more than $5,000 a year on electricity, so we decided it would be cheaper to get the panels installed now and deal with the roof when it was time. Six months have passed. We just haven't seen the money that Mateo said we would save. When I tell Mateo about my worries, he tells me to wait a year because it is so hot right now that the panels aren't working at their best. When I talked to him again after a year, he said, Well, you made more kw than I said you would." Which was true, but that didn't add up to much power: only about $2400. A long way from the over $5,000 he said he would give. He had put up another system in my area that was the same size. Again, he said on his Facebook page that this system would make $5,000 worth of power. "That's just advertising," he said when I asked him about it. Then, after 15 months, we decided it was time to put a roof on the house. I didn't talk to him about the price because we were told the price when we bought it. He had someone else take off the panels, and the roofer did the work in just three days. It took Mateo almost three weeks to get the same person to come out and put the panels back up. Then he sends me a $4000 bill. At the time, my system hadn't even made $4,000 worth of power. Mateo told me that the system he sold me would pay for itself in six to seven years. However, when I do the math, I find that it will take 11 to 12 years. He started out charging 14 cents per kw, even though the average in Florida was 12 cents and my power company only charged 10 cents per kw. Then he says that the price of electricity will go up by 10% every year. I'm sorry, but those numbers are just ridiculous. Also, he never told me which report those numbers came from. Mateo always says that there are no bad things said about him on Facebook. But almost as soon as I write or read a bad review, he deletes it. Now, he has blocked me and my wife from his Facebook. You don't want to do business with Mateo. His company is a scam that is built on the buzz on social media." - Lucas A.

The salesman was very nice and promised us a new roof, 2 wall unit air conditioners, and a solar unit that would pay our electric bill up to a certain amount of wattage, based on our largest electric bill from last year. I have received an electric bill ever since it was turned on at the end of March. We were supposed to be able to sell the extra power back to the power company. But the power company wanted us to purchase a One Hundred Thousand Dollar Liability Insurance policy before they would do a contract to purchase the extra power we were supposed to produce. So, I had to go with just being able to use the solar system for whatever electricity I used which apparently, I don't produce enough to cover even the electricity that I do use. The salesman promised we would get credit from the Government. Which the loan of $72,120 minus the credit of $18,751.00 would have brought the loan down to $53,368.00. If they had installed it last year, we would have only received a credit towards any taxes we might have owed. I don't know what this year will be like so if it is the same as last year, how were we supposed to give the bank any money towards the bank loan so that the payment didn't increase? Which it was supposed to be $229.26 for 16 months and then if we didn't give them the $18,751.00 the payment would go up to $312.59. The salesman also stated that if anything happened to my husband that I would not be responsible for the loan since the loan would only be in my husband's name. My husband has recently passed away. He was a 100% disabled wartime veteran, who received a Purple Heart and 2 Oak Leaf Clusters, and many other Medals of Honor. I am now widowed and unable to make the payments on the loan that was only in my husband's name. So, the finance company has put a lean on the equipment without even notifying me. It seems like this was only a scam and I am left to deal with it the best I can. As part of the promotion, I received a new roof. Which is great. I love my roof. It would have been nice if the roofers had cleaned up all the nails left on the top of the porch roof. That could have rolled off the roof onto the ground where I drive at. We were also promised 2 wall air conditioning units to replace what we had, that would be very energy efficient. It took over 9 months to finally install 2 window units in the wall which leaves a 4- or 5-inch gap between the wall and the air conditioners. This doesn't make them very energy efficient even though they are sealed to the best that a window unit can be. Oh, and you can keep your $50.00 gift card for me writing this review. - Emma R.