SolarWerksLLC review

"While the installation went without a hitch. The payment to the finance company is now due, and it looks like the rebate they talked about never happened. The finance company they use says, "Oh, you get tax breaks from the federal government." So now the price is going up: "We are reaching out to remind you that your Incentive Investment Payment is 25–30% of your loan amount." - Mark K.

"There has been no communication with the homeowner at all. Roofing prices and schedules have been changed without warning or notice, and the homeowner has had to wait nine months for a permit from the city because the plans submitted were wrong and the application was changed without warning or notice. Since the panels were put up without the right permits and are therefore illegal, my wife wants to take them down and give them to Habitat for Humanity. No one has responded to attempts to get in touch about problems and solutions. Our system remains unenergized!" - Ron G.

"They kept us waiting for over a year, and we finally signed the contract in February 2021. We had planned to have an energy audit next week. This was planned a month ago. Today, April 2022, we just got a call asking how we feel about our project being canceled... We had no idea that our project had been scrapped. SO MUCH TIME WENT TO WASTE. Garbage company. Garbage. The worst service to customers. The worst way to talk. We "worked" with them for more than a year and had more than seven different salespeople work on our project. So disappointed." - Craig L.

"First, my salesman quit as soon as I signed the contract, and then I was given a project manager named Bob. A few months went by after I signed the contract, and I had to call to find out when my panels would be put up. After 15 months, I found out I hadn't been given the right paperwork or told it was my job to apply. Since the year is over and I can't apply for 2021 anymore, I lost a few hundred dollars. I am still going through the application process when I find out that Peco has not signed the certificate of completion. Great work, project manager Bob or their so-called government department at SolarWerksLLC. I've asked to talk to the manager several times, but no one has answered. They sold it, and now it's just empty. Even if they gave me free panels, I wouldn't choose this company again. It was hard all the way through. If you want solar panels, please think about going with a different company and save yourself trouble. Do your research, and I should have known better than to be surprised when I found out they were an LLC. With limited liability, I think SolarWerksLLC does this all the time." - Philip P.

"This is by far the worst company to work for. DO NOT WORK WITH SolarWerksLLC!!!!!!! The sellers came in with a contract for $25,000. We signed the contract because we could get out of it within three days if the price was too high or too low. Right after that, we found prices between $15,000 and $20,000 from both small local companies and national vendors. When we called back, we asked why the price was so high. Our vendor "forgot" that we didn't have any trees in our yard and that the price could only be 20k. He said he would write us a contract for $20,000 and put in writing that we would not pay $25,000. But we never heard from them again. There was no new contract for $20,000 and no written confirmation that we would not be charged $25,000. Today, the office called us back after only 30 minutes of nagging. I had to keep stopping him at one point to get him to confirm that the contract was over. He kept asking questions, and I told him we'd talk again after I got written confirmation that the contract was over. STILL, THERE IS NO WRITTEN VERIFICATION. I will probably have to call back and listen to another offer to sell, or I will have to see a lawyer. SolarWerksLLC is too expensive and has a lot of questions about it. Everyone should go somewhere else to do business." - Jimmy R.