Solstice Solar Overview
Expert Score: 4.7/5
Solstice Solar is an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Solstice Solar’s Offerings
Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Installation, Financing, Construction, Electrical Contracting, Solar Repair & Maintenance
Online Presence and Engagement: Their website attracts 3819 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of Not BBB Accredited, reflecting their industry compliance and service quality.
Whether you’re considering Solstice Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Solstice Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 9 | 5.0 |
| solarreviews.com | 6 | 4.3 |
| yelp.com | 8 | 4.0 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 1 | 3.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 131 | 4.8 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Solstice Solar Reviews
| Company Website | solstice-solar.com |
| Year Founded | – |
| Areas Served | TX |
| Services Offered | Installation, Financing, Construction, Electrical Contracting, Solar Repair & Maintenance |
| Roofing service | – |
| Panel Options | Q CELLS |
| Battery Installations | Enphase, Tesla, FranklinWH, |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | Not BBB Accredited |
| Warranty | A Product Warranty, also commonly referred to as a Manufacturer Warranty, provides a commitment to the reliability and performance of our solar solutions. Explore the peace of mind that comes with our 25-year guarantees on solar panels, inverters, and energy storage solutions at Solstice Solar. |
Solstice Solar Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 3,819 | 1 | 21 | 0.85 | 13.74% | 73.39% | 0.51% | 4.91% | 0.04% | 7.40% |
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Solstice Solar Social Media
What do Customers Say about the Solstice Solar?
energysage.com
Positive Criteria:
- Hassle-Free Experience: Solstice Solar handles all the details, from permitting to inspections, making the switch to solar power easy.
- Local Installer: Quick and seamless communication with a local presence.
- Certified by Leading Manufacturers: Vetted by Enphase, FranklinWH, Solaredge, SPAN, Tesla, and Unirac.
- 25-Year Workmanship Warranty: A secured investment with a strong warranty.
- Great Customer Service: Responsive and patient, even during unexpected incidents.
Negative Criteria:
- None Mentioned: Overall, Solstice Solar has received positive reviews, and no significant negative criteria were reported.
solarreviews.com
Positive Criteria:
- Perfect Customer Service: Customers report a positive experience with Solstice Solar. The installation crew worked quickly and cleaned up thoroughly after the installation.
- Accurate Information: Customers appreciate that everything they were told during the sales process turned out to be accurate.
Negative Criteria:
- None Mentioned: Overall, Solstice Solar has received positive reviews, and no significant negative criteria were reported.
yelp.com
Positive Aspects:
- Great Customer Service: Many customers appreciate the excellent customer service provided by Solstice Solar. From answering questions to designing and installing solar systems, the staff has been helpful and professional.
- Clear Explanation and Competitive Pricing: Solstice Solar avoids high-pressure sales tactics and instead focuses on providing clear explanations of options and competitive pricing for solar installations.
- Quick Process: Customers have reported that the entire process, from signing the contract to achieving permission to operate (PTO) and producing electricity, was quick (around 2-1/2 weeks).
Negative Aspects:
- Limited Negative Reviews: While most reviews are positive, there have been a few negative ones. However, the negative feedback is relatively minimal.
- Dissatisfaction: Some customers expressed dissatisfaction, but specific details were not provided in the available reviews.
indeed.com
Positive Aspects:
- Potential for Good Earnings: Employees mention that there is potential to make good money selling solar products at Solstice Solar. This could be an attractive aspect for those in sales roles.
- In-House Installation Team: Solstice Solar has its own installation team, which is seen as a positive selling point. Having an in-house team can streamline the process and enhance customer satisfaction.
Negative Aspects:
- Sales Training Needs Improvement: Some reviews highlight the need for better sales training. Improving training programs could lead to more effective sales strategies and better results.
Google Reviews
Positive Aspects:
- Quality Installations: Many customers appreciate the high-quality solar panel installations provided by Solstice Solar. They report efficient energy production and reliable performance.
- Responsive Customer Service: Solstice Solar is praised for its responsive and helpful customer service. Customers feel supported throughout the installation process and beyond.
- Competitive Pricing: Some reviewers mention that Solstice Solar offers competitive pricing compared to other solar energy companies.
Negative Aspects:
- Scheduling Delays: A few customers have experienced delays in scheduling their solar panel installations. This can be frustrating, especially for those eager to start using solar energy.
- Communication Issues: Some reviewers mention communication challenges, such as delays in responding to inquiries or lack of clear information about the installation timeline.
- Post-Installation Support: A handful of customers express dissatisfaction with post-installation support. They cite difficulties in getting timely assistance for maintenance or troubleshooting.
Summarizing:
Do we recommend Solstice Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Solstice Solar is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Solstice Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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