Sunbility Overview
Expert Score: 4.4/5
Founded in: 2014
Sunbility, established in 2014, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Sunbility’s Offerings
Customer Experience: With an average rating of 4.4, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panels
Online Presence and Engagement: Their website attracts 651 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across FL, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Sunbility for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Sunbility Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 34 | 4.6 |
| solarreviews.com | 4 | 2.79 |
| yelp.com | 5 | 1.8 |
| bbb.org | 1 | 5 |
| consumeraffairs.com | 0 | 0 |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 177 | 4.5 |
| Expert Score | 4.4 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Sunbility Reviews
| Company Website | sunbility.com |
| Year Founded | 2014 |
| Areas Served | FL |
| Services Offered | Solar Panels |
| Roofing service | – |
| Panel Options | SILFAB Solar, SolarEdge |
| Battery Installations | Pika Energy battery, ENHPASE |
| Certifications | BBB |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | Over the 20+ years of your panels’ warrantied lifetime |
Sunbility Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 87 | 1 | 0 | 0.43 | 43.07% | 0.37 | 0.69% | 12.02% | 0.20% | 6.41% |
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What do Customers Say about the Sunbility?
energysage.com
Positive Criteria:
- Customer Service: Many customers praised the company’s responsive and attentive customer service, highlighting the team’s professionalism and willingness to address concerns promptly.
- Installation Quality: The quality of installation was frequently mentioned as a strong point, with customers appreciating the clean and efficient setup of their solar systems.
- Warranty and Support: The 25-year labor and manufacturer warranties were well-received, providing customers with peace of mind regarding long-term support and maintenance.
Negative Criteria:
- Communication Issues: Some customers reported delays in communication, particularly during the installation process, which led to frustration and confusion.
- Payment Disputes: There were instances of payment disputes, with some customers experiencing issues related to billing and contract terms.
- Minor Installation Concerns: A few reviews mentioned minor issues during installation, such as unexpected delays or minor technical problems, though these were generally resolved satisfactorily.
solarreviews.com
Positive Criteria:
- Customer Service: Some customers appreciated the attentive and informative customer service, noting that the team kept them updated throughout the installation process.
- Installation Quality: A few reviews highlighted the professionalism and quality of the installation, with some customers mentioning that inspectors were impressed by the workmanship.
- Savings: Several customers were pleased with the financial benefits, reporting significant savings on their electricity bills after installation.
Negative Criteria:
- Communication Issues: Many customers experienced poor communication, with delays in responses and lack of updates during the installation process.
- Performance Issues: There were complaints about underperforming systems, with some customers ending up with higher-than-expected electricity bills.
- Payment and Contract Disputes: Several reviews mentioned issues with billing and contract terms, including disputes over payments and unfulfilled promises.
yelp.com
No reviews
consumeraffairs.com
No reviews
bbb.org
Positive Criteria:
- Customer Service: Some customers appreciated the helpful and responsive customer service, noting that the team was courteous and professional throughout the process.
- Installation Quality: A few reviews highlighted the quality of the installation, mentioning that the installers were knowledgeable and efficient.
- Savings: Several customers reported noticeable savings on their electricity bills after the installation of their solar systems.
Negative Criteria:
- Communication Issues: Many customers experienced significant communication problems, including delays in responses and lack of updates during the installation process.
- Billing and Contract Disputes: There were numerous complaints about billing issues and contract disputes, with some customers feeling misled about the terms and costs.
- Performance Problems: Some reviews mentioned that the solar systems did not perform as expected, leading to higher-than-anticipated electricity bills.
trustpilot.com
No reviews
indeed.com
No reviews
angi.com
No reviews
birdeye.com
No reviews
Google Reviews
Positive Criteria:
- Customer Service: Many customers praised the friendly and responsive customer service, noting that the team was helpful and professional throughout the process.
- Installation Quality: Several reviews highlighted the high quality of the installation, with customers appreciating the efficiency and cleanliness of the setup.
- Savings: Numerous customers reported significant savings on their electricity bills after installing solar panels, which was a major positive point.
Negative Criteria:
- Communication Issues: Some customers experienced delays in communication, particularly during the installation phase, leading to frustration.
- Billing and Contract Disputes: There were complaints about billing issues and contract disputes, with some customers feeling misled about the terms and costs.
- Performance Problems: A few reviews mentioned that the solar systems did not perform as expected, resulting in higher-than-anticipated electricity bills.
Summarizing:
Do we recommend Sunbility services?
Trusted Provider
Recognized as a Trusted Provider, Sunbility has a widespread influence in 1 states, with its inception in 2014. This installer is renowned for direct installation services and maintains our expert rating of 4.4, reflecting robust customer trust and satisfaction. Although information on their referral programs may be limited, they maintain a simple and user-friendly website, signaling a reputable option for those seeking reliable solar services backed by positive local feedback and a solid operational history.
Learn more: How We Classify Solar Installers: What Matters Most?
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