SunBlue Energy review

"A few years ago, I put in my SunBlue system. The promised monitoring service has consistently failed to deliver. The only method to check the status of the system is to physically go outside and check the inverter. They haven't installed the new hardware I requested for six months ago, despite my repeated inquiries and efforts at repair (I was told I needed to buy an additional $400+ item for my electrical panel)." - Terry M.

"I'm extremely similar to the prior customer who reviewed the inverter negatively and never heard back from SunBlue Energy after leaving several voicemails and texts. Furthermore, SunBlue Energy is one of the worst firms to attempt to get in touch with; I repeatedly wait on the phone and they never get back to me. Because no one has answered, I have racked up over $600 in energy bills this week, and I can't afford to keep paying them on my limited retirement income." - Ivan T.

"Our salesman was amazing; he was very helpful and patient as he walked us through the many options. The firm kept in touch with us by phone for the first two weeks to make sure the installation was going well. The panels were eagerly awaited and everything was great. We decided to buy a Tesla because the inverter was included with the charger. Then things started to get worse. No one ever followed up with us. Although we signed the contract in October, it wasn't activated until January. The vendor assured me that the installation would be completed by November, and I obediently put a reminder on my calendar for March 10 to call to make sure we got the right number of solar panels delivered. No one else in the organization bothered to follow up, so I had to keep calling the girl every week and sending her emails, which she rarely responded to. Where's the initiative in fixing the situation, I continue, because it can't take that long. Only when I called her once a week during the process did she keep following up with us. The salesperson pushed us to make a quick decision, and now that it's made, no one cares if we got it right. The car charger had also broken down. I should have just bought solar panels from Tesla and been done with it. We got our car in October, and instead of being able to charge it in the comfort of our own home, we have to drive to the charger every week." - Fred B.

"Sadly, there is no option for no stars. It was not my cup of tea that you took my money, blocked my emails, and never called me back when your equipment failed and I wasn't getting any electricity from my solar panels. Then you may claim, "Oh, we knew since January." During the summer, when my panels are most productive, I have paid close to $1,100 in power bills in a row of $400 each month. and still another one is still pending. I was just told I had cancer, and now I have to deal with these exorbitant bills on top of all the other physical stress in my life. Acting as though you don't have a supervisor by ignoring their calls and messages. Maybe I should find out how many other people are participating in this charade and then see a lawyer." - Damon H.

"I am unable to speak to the company's or its work's quality. What I can say is that if you request an estimate from this firm and is assigned to provide it, you can expect an extremely pushy sales pitch. He assumed that after hearing his pitch, we would be ready to sign on the dotted line. We said that we had multiple bids and that we needed a day or two to consider them all. After that, behavior grew more hostile, even bullying at times. This was very much like a timeshare presentation, if you've ever been to one. It was a terrible ordeal all around." - Louis F.