Sundog Solar review

Positive Criteria:

• Professional Installers: Customers praised the solar installers from SunDog Solar for being professional, courteous, and tidy during the installation process.
• Reasonable Prices: Many reviewers found SunDog’s prices to be reasonable, and in some cases, even lower than their competitors.
• High-Quality Systems: Despite competitive pricing, SunDog Solar still offers high-quality solar electric (PV) and solar hot water systems.
• Efficient Staff: Customers appreciated the well-trained and knowledgeable staff at SunDog Solar.

Positive Aspects:

• Reasonable Prices: Customers have reviewed Sundog Solar’s prices as reasonable, and in some cases, even lower than their competitors. This competitive pricing, coupled with a free estimate, makes their cost attractive.
• High-Quality Systems: Despite competitive pricing, Sundog Solar maintains high-quality systems across their range of services.
• Professional Staff: Sundog’s staff are well-trained, efficient, and knowledgeable.
• Excellent After-Sales Service: Customers have praised Sundog Solar for their excellent after-sales service. Whether it’s troubleshooting or assistance, their team is responsive and helpful.

Negative Aspects:

• Sales Process: One customer mentioned that the salesperson seemed uninformed and quoted a price that didn’t include necessary hardware. While the final product was good, this initial experience left room for improvement.
• After Sales Support: Some reviews indicate that after-sales support could be better. However, this seems to be a minor concern compared to the overall positive experiences.

Positive Aspects:

• High-Quality Installations: Sundog Solar is dedicated to creating lasting relationships with customers. They install the highest quality solar panels and components, ensuring clean, renewable energy for decades.
• Professionalism: Customers have praised Sundog Solar for their professional approach, careful work, and ease of collaboration. Their team is easy to work with and provides excellent warranties on labor and equipment.
• Accurate Estimates: After a year of use, customers reported that Sundog Solar’s estimates were within 50 kWh of the actual electricity generated. This accuracy reflects their commitment to transparency and customer satisfaction.

Negative Aspects:

• Sales Process: One review mentioned that the salesperson seemed uninformed and quoted a price that didn’t include necessary hardware. While the final product was good, this initial experience left room for improvement.
• After Sales Support: Some reviews indicate that after-sales support could be better. However, this seems to be a minor concern compared to the overall positive experiences.

Positive Criteriums:

1. Excellent After-Sales Service: Customers have praised Sundog Solar for their exceptional after-sales support. When users encountered issues with their Sun Dog Solar water systems, the team provided helpful troubleshooting assistance, ensuring everything ran smoothly.
2. Professional Installation: Sundog Solar is known for its professional and careful installation process. Customers appreciate the quality of work and ease of collaboration during the installation of solar arrays.
3. Affordability and Availability: Sundog Solar is committed to making solar energy affordable and accessible throughout Maine. They have successfully installed large systems for towns and businesses, including a 111.7 kW system for Waldoboro and a 100 kW system for Pratt Chevrolet, Buick GMC.

Negative Criteriums:

1. Uninformed Sales Representative: Some customers reported that the sales representative seemed uninformed. In one case, the initial quote did not include necessary hardware, resulting in a significant increase in the actual price. Despite this, the final product appears to be of good quality.

Positive Criteria:

• Professional Installation: Customers appreciate Sundog Solar’s professional and careful approach during installation.
• Accurate Estimates: Sundog’s estimates for electricity generation closely align with actual performance, which is crucial for customer satisfaction.
• Excellent After-Sales Service: Reviewers highlight Sundog’s excellent after-sales service. Customers find it easy to communicate with the team and troubleshoot any issues.

Negative Criteria:

• Sales Process Concerns: Some customers mention issues with the sales process. For instance, one review highlights a salesperson’s lack of information and an initial quote that didn’t include all necessary hardware.
• Uninformed Sales Representative: A few reviewers express dissatisfaction with the sales representative’s knowledge, which led to discrepancies in the quoted price.
• Hardware Omission: In one case, the initial quote didn’t include necessary hardware, resulting in a significant increase in the actual price.

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Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Sundog Solar is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Sundog Solar stands out as a premier choice in the solar installation industry.

Learn more: How We Classify Solar Installers: What Matters Most?

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