Multi-Location Company.
SunTalk Solar Overview
Expert Score: 3.9/5
Founded in: 1996
SunTalk Solar, established in 1996, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: SunTalk Solar’s Offerings
Customer Experience: With an average rating of 3.9, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation: They design and install solar panel systems tailored to your specific energy needs. Battery Storage Solutions: They offer battery storage options to ensure you have power even when the sun isn’t shining. Energy Management Software: This helps optimize the use of your solar energy system. Electrical Contracting: They provide full-service electrical contracting, including multi-family construction projects. Solar Repair & Maintenance: They offer ongoing maintenance and repair services to keep your solar system running efficiently
Online Presence and Engagement: Their website attracts 403 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CO, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as Solar installation partners for IBEW., and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering SunTalk Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
SunTalk Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 13 | 4.5 |
| solarreviews.com | 14 | 2.9 |
| yelp.com | 8 | 2.0 |
| bbb.org | 5 | 2.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 2 | 3.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 93 | 4.0 |
| Google reviews | 87 | 4.2 |
| Expert Score | 3.9 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
SunTalk Solar Reviews
| Company Website | suntalksolar.com |
| Year Founded | 1996 |
| Areas Served | CO |
| Services Offered | Solar Panel Installation: They design and install solar panel systems tailored to your specific energy needs. Battery Storage Solutions: They offer battery storage options to ensure you have power even when the sun isn’t shining. Energy Management Software: This helps optimize the use of your solar energy system. Electrical Contracting: They provide full-service electrical contracting, including multi-family construction projects. Solar Repair & Maintenance: They offer ongoing maintenance and repair services to keep your solar system running efficiently |
| Roofing service | yes |
| Panel Options | Monocrystalline; polycrystalline; thin-film |
| Battery Installations | Lithium-Ion Batteries: These are the most common type of batteries used in residential solar systems due to their high energy density, longer lifespan, and better charge/discharge efficiency. Lead-Acid Batteries: While less efficient than lithium-ion batteries, lead-acid batteries are a more affordable option and can still provide reliable energy storage. Hybrid Systems: Suntalk Solar also offers hybrid systems that combine solar panels with battery storage, allowing for greater energy independence and reliability. Grid-Tied Systems with Battery Backup: These systems are connected to the grid but include battery storage to provide backup power during outages. Off-Grid Systems: For those looking to be completely independent from the grid, Suntalk Solar provides off-grid systems with sufficient battery storage to meet all energy needs. |
| Certifications | Solar installation partners for IBEW. |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25 years for both performance and equipment |
SunTalk Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 403 | 3 | 92 | 0.42 | 0.61% | 98.11% | 0.06% | 0.59% | 0.00% | 0.61% |
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SunTalk Solar Social Media
What do Customers Say about the SunTalk Solar?
Positive Aspects:
Excellent Service: Customers appreciate SunTalk’s communication and responsiveness throughout the solar installation process.
Knowledgeable Staff: Reviewers mention knowledgeable team members who guide them through options and make the transition to solar energy seamless.
Professionalism: SunTalk’s team is respectful and values customer time and satisfaction.
Positive Aspects:
Excellent Work: Some customers praised SunTalk Solar for their excellent work, punctuality, and kind staff.
Fantastic Communication: Another review highlighted fantastic communication from start to finish, making the solar conversion process easy and responsive.
Negative Aspects:
Warranty Issues: One customer reported warranty-related problems with an Enphase unit, where the company required payment for labor despite the product not lasting a year.
Lack of After-Installation Support: Several reviews mentioned issues with after-installation support, including delays in fixing underperforming panels and lack of responsiveness.
Positive Aspects:
Excellent Work: Some customers praised SunTalk Solar for their excellent work, punctuality, and kind staff.
Fantastic Communication: Another review highlighted fantastic communication from start to finish, making the solar conversion process easy and responsive.
Negative Aspects:
Warranty Issues: One customer reported warranty-related problems with an Enphase unit, where the company required payment for labor despite the product not lasting a year.
Lack of After-Installation Support: Several reviews mentioned issues with after-installation support, including delays in fixing underperforming panels and lack of responsiveness.
Positive Aspects:
Great Place to Work: Some employees mentioned that SunTalk Solar is a great place to work. They appreciated the learning opportunities and hands-on experience with troubleshooting and solar system installations.
Solar Expertise: Employees learned how to service solar systems effectively.
Negative Aspects:
Lack of Opportunities: Some reviewers felt that SunTalk Solar misled them about work opportunities and then laid them off during slow periods.
Electrical Hours Not Delivered: After termination, some employees reported not receiving the promised electrical hours.
Positive Criteria:
Excellent Work: Some customers praised SunTalk Solar for their excellent work, punctuality, and kind staff.
Knowledgeable Staff: Customers appreciated the knowledgeable and informative team, especially during the sales process.
Exceptional Experience: Another review mentioned an exceptional experience with the Ion team, emphasizing good communication and feeling valued by SunTalk.
Negative Criteria:
Warranty Issues: One customer reported warranty-related problems. Their Enphase unit stopped recording information, and while the company agreed to replace the part, the customer had to pay for labor.
Lack of After-Installation Support: Several reviews mentioned issues with after-installation support. Delays in fixing problems, unresponsive customer service, and unresolved panel performance issues were reported.
Incompetence and Unfulfilled Promises: Another customer expressed frustration with SunTalk’s incompetence, empty promises, and lack of follow-through on repairs.
Positive Aspects:
First-Class Customer Service: SunTalk Solar is praised for its excellent customer service.
Expert Design and Installation: Customers appreciate the expertise in solar panel design and installation.
Flexible Payment Plans: SunTalk Solar offers flexible payment options for its services.
Comprehensive Services: They provide installation for solar panels, battery storage, and energy management software.
Negative Aspects:
High Cost: Some customers find SunTalk Solar’s solutions to be expensive.
Mixed Efficiency: While some customers applaud the company’s effectiveness, others have raised concerns.
Summarizing:
Do we recommend SunTalk Solar services?
Average Performer
SunTalk Solar, getting our badge of an Average Performer, maintains a presence across 1 state, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.9, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While SunTalk Solar might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add SunTalk Solar to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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