Year Started | 2013 |
Company Website | sunwavenergy.com |
Service Areas | CA, NV |
Service Types | Residential solar, Commercial solar , Solar pool heating sales and installations, Hybrid solar systems, Off-grid systems |
Types Panels | Monocrystalline, polycrystalline, and thin-film panels |
Backup Battery | Lithium-ion batteries, lead-acid batteries, and nickel-cadmium batteries |
Certifications | Not specified |
Packages | From $10,000 to $30,000 or more |
Payment options | Cash, Check, Credit or Debit Card (Visa, Mastercard, or American Express cards) |
Payment discounts | Bulk purchase discounts |
"Jose visited our home, made a pitch for Solar Energy, and offered a service guarantee. We didn't realize we weren't connected until after three months had passed. PG&E's minimal payment was all we could afford, so we thought we were good to go. Unfortunately, the Sunwave solar panels were never hooked up to the grid, and we had to pay PG&E $1,500 as a result. They declared there to be no trouble. We can't expect a response to our messages today, however." - Donaire
"The help I received from Sunwave Energy's staff was satisfactory. Sometimes it took a few days, but I always got a response to my questions. The solar installation went off without a hitch, although I wish I had been given more information regarding ongoing upkeep." - Elijah
"Sunwave Energy has been a mixed bag of results for me. The solar panels have been effective, and I've seen a significant drop in my monthly power cost as a result. However, I felt pressured throughout the early sales process and had to politely refuse several extra services. Regardless, I'm pleased with the end result." - Thomas
"Sunwave Energy completely failed to impress me. There were initial problems with communication, and the installation crew showed up late and without warning. Furthermore, I saw a decline in the solar panels' effectiveness after a few months of installation. Despite many complaints, the support crew was unable to fix the issue to anyone's satisfaction." - Kelly
"During the installation process at my home, the Sunwave Energy personnel lacked professionalism. They ruined a section of my roof and left a mess behind. In addition, the system's performance hasn't been up to par with what was promised, and when I needed help, their customer service was inattentive and useless. Overall, it was a really difficult ordeal." -Ernest
"We had Sunwave come out and replace the solar panels and solar controller on our pool. Jose was extremely quick to respond to my inquiries at any point throughout the transaction and set up. My overall satisfaction and the basis for my 5-star rating is the "service after the sale." We did not really like the installation's aesthetics. I called Jose and he came out and repaired it right away with no questions asked. Another functioning issue (with the pool panel) was discovered to have nothing to do with the installation. Jose helped me figure things out step by step. Sunwave is one of the few companies left that will stand by their quality and continue to assist a consumer even after they have been paid. The solar heating of our pool has been a wonderful addition to our summer. Sunwave Energy and Jose, I appreciate it." - Aseem
"We had Sunwave Energy put up solar panels on our home and pool. We are quite satisfied with the outcome. When compared to the other businesses we contacted, Jose was the most comprehensive. He visited us at home to give my wife and I some insight into the solar industry. He looked over the roof and any darkened areas, and then gave us the most precise estimate we'd seen among the several firms we contacted. He is not an aggressive salesman, speaks clearly, and is happy to address any concerns you may have concerning the installation procedure and beyond. The ease of the installation and the anticipated cost savings have left us quite satisfied. Try Jose and his crew out, and you'll be amazed with the results!" - Donna
"In May, we had solar panels installed by Sunwave Energy. Every step of the way was handled expertly. I also appreciated that Sunwave never once tried to rush me into making a quick decision. They briefed me on it and then let me investigate on my own time. The set-up was executed well. We attached the two electrical enclosures to the wall of our garage. This resulted in a really neat appearance. Only the solar panels are visible from the outside. I have nothing but praise for Sunwave Energy." - Noah
"At first, my wife and I were just considering solar panels for our pool, and after our conversations with the first three solar companies, we had pretty well decided against installing any panels. All three of the preceding sellers made mistakes in their presentation, their calculations, or both. Then we contacted Sun Wave energy, and everything changed. Jose was punctual and a pleasure to work with: calm, cool, and collected. He casually brought up the idea of installing solar panels to power the home while we were discussing. Since we had already investigated it in prior years and found that it did not make financial sense, we hadn't given it any thought. The combination of the programs to which Jose had access and a sizable discount for military personnel made this a no-brainer. We decided to go with a pool and solar energy system for the house bundle, so we had only one monthly bill to worry about. Since installing solar panels on our roof, we've saved over 80 percent on our monthly electricity costs. Timeliness of the installation was excellent, and the process went smoothly overall (one broken solar panel was discovered, but it was quickly replaced). The technicians who performed the work were polite and efficient, and they completed the installation correctly the first time around. Sun Wave's pool construction and electricity solar installation have exceeded all of our expectations. If we were to relocate or buy another home in the region, you can be sure that we would use them again. Many thanks to Jose and his crew; you've earned our continued patronage and recommendations." - Vick
"Sunwave Energy is highly recommended from me! I've been thinking about switching to a solar pool heater. Jose was quite laid back when we met with him. He only gave me the facts and a quotation. I was so impressed that I decided to install solar panels on my complete home and pool. I adore it so much!! Completely changed the dynamics of my pool. It's great to be able to swim at the same comfortable temperature whether in the sun or shade. Fantastic, competent, and pleasant staff, all around. I urge you to halt your procrastination and install solar panels immediately. After doing the math, it was obvious. Sunwave didn't use any of the annoying methods that other companies use when trying to make a sale. I like the honesty and competence shown." - Kevin
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Source | Votes | Avg. Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | 2 | 3.93 |
solartribune.com | No reviews | No reviews |
yelp.com | 16 | 5 |
Google reviews | 6 | 5 |
AVG | 4.91 |
Main Address | 5875 Pacific St #E6 Rocklin, Ca. 95677 |
Phone Number | 9162517336 |
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